Scan the system Task is not ending re: Ticket#2024021480000025

[DonZ01]

Scan the system Task is not ending re: Ticket#2024021480000025

Scan the system Task is not ending as it keeps running.

The Scan the system Task is scheduled daily at 2 PM. If my PC is booted before the task runs and there is no other Scan the system Task running, the Scan the system Task runs at 2 PM with no results and does not end. I have to manually run the Scan the system Task to get results.

If I keep my PC on overnite and then at 2 PM, the Scan the system Task will not run as it detects that it is already running.

Please refer to Ticket#2024021480000025 Screenshot.jpg

I have Spybot Search & Destroy+AV Professional Edition Version 2.9.82.0

I submitted Ticket#2024021480000025 on 02/13/2024 and have not heard yet from Spybot Tech Support as it has been more than two (2) weeks and I am a paying customer.

Why does Spybot Tech Support take so long to respond?

[tashi]

Hello DonZ01,

I contacted support, you should receive a response today.

Best regards,

tashi