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Thread: Hash does not match (Update)

  1. #1
    Junior Member
    Join Date
    Apr 2024
    Posts
    1

    Exclamation Hash does not match (Update)

    When I start the updater it cannot download an update. The hash does not match. When you access the web address, the page does not exist either (http://sbsd-dl-uk.com/spybot2/). The domain is available for purchase. I always see an update. Suggested solutions?

    Code:
    [00:00.000] [i] Update started...
    [00:00.002] [+] Updating Service is active.
    [00:00.003] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    [00:00.146] [+] Retrieved update info file.
    [00:00.306] [.] Info file part done.
    [00:00.319] [+] RegXLinks.sbs is missing and will be installed (version 20090508).
    [00:00.321] [+] PUPS-002.sbi (version 20140115) needs to be updated (to version 20180502).
    [00:00.332] [.] Downloading updates...
    [00:00.334] [+] File "PUPS-002.sbi" needs to be downloaded.
    [00:00.745] [+] Downloaded archive "PUPS-002.sbi-20180502.cab" from http://sbsd-dl-uk.com/spybot2/.
    [00:00.745] [-] Hash 3ebd928822495fcaa5c816864f3ac1ae for archive "PUPS-002.sbi-20180502.cab" does not match expected hash C957FF0BDF70214AC2B37F8378149E20!
    [00:00.746] [+] File "RegXLinks.sbs" needs to be downloaded.
    [00:00.851] [+] Downloaded archive "RegXLinks.sbs-20090508.cab" from http://freewarearchiv.com/spybot2/.
    [00:00.853] [+] Extracted "RegXLinks.sbs-20090508.cab"!
    [00:00.854] [+] Installed "RegXLinks.sbs".
    [00:00.856] [+] All files have been processed.
    [00:00.858] [+] Installed 2 updates.
    [00:00.865]

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,493

    Default

    If you haven't already done so, could you please try updating again and see if the hash not matching error is gone now.
    I believe I saw a post elsewhere about that domain. Let me have a look.

    I found it. It was mentioned by drghughes at the end of this post:
    https://forums.spybot.info/showthrea...dating-Malware

    Okay, let's see. Team Spybot is probably aware of this. However, in case they aren't you could tell them about it on the contact page. I'll post the link:
    https://www.safer-networking.org/support/#contactform

  3. #3
    Member of Team Spybot (m/f)'s Avatar
    Join Date
    Feb 2006
    Posts
    296

    Default

    This error happens from time to time, but cases are rare. Usually updating a second time after a few minutes does it. We are investigating this.
    (m/f)

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