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Thread: SDhelper.dll Causing IE 7 Final to Crash!

  1. #21
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    it looks like gate1975mlm and others who are using machines with CPUs newer than mine (and have IE7 final rel. + Spybot 1.4) have the SDHelper problem.

    streetwolf, what kind of computer were you using when you had the SDHelper problem? as I told gate1975mlm, list the specs of your computer here.

    same thing for you, jchopick. give the specs/details about your Dell machine here.
    Last edited by noel-pr7; 2006-11-29 at 01:00.

  2. #22
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    P4-HT 3.4GHz, 1GB RAM, XP Pro/SP2, IE7.

  3. #23
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    Default sdhelper causes ie7 to crash.

    Below you will see 4 systems that are currently getting the sdhelper error.

    My Specs

    System #1

    Intel P4 3.4ghz w/Hyperthreading
    Intel D915PBLL MB
    Samsung (2) 512MB DDR2
    WinXP PRO SP2
    IE7 Final Release
    Spybot 1.4

    System #2

    Intel P4 1.8ghz non-hyperthreading
    Intel D850GB MB
    Samsung (4) 128MB PC800 RDRAM
    WinXP PRO SP2
    IE7 Final Release
    Spybot 1.4

    System #3

    Intel Celeron 1.4ghz
    Intel D815EEA2U MB
    MIcron (2) 256MB PC133DS
    WinXP PRO SP2
    IE7 Final Release
    Spybot 1.4

    System #4

    Dell Dimension 2300
    Intel Celeron 2.0GHZ non-hyperthreading
    Dell intel d845 chipset
    256MB PC 2100
    WinXP PRO SP2
    IE7 Final Release
    Spybot 1.4

    I have been looking for a common piece with no luck. I did try to install IE7 from the windows update page with the same resulting error. The error doesn't happen everytime you close IE, but it it happens frequently. Not sure if any of this helps, but I will post if I stumble across anything.

    Jeff
    Last edited by jchopick; 2006-11-29 at 23:47.

  4. #24
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    Is it possible the problem is caused by another addon and not by hardware?

    Perhaps an option in IE7 that some use and others don't?

    Seems unlikely IMO that hardware is the culprit.

  5. #25
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    Default More Information

    I did not experience the 1.4 abort, but am now having IE 7 hang with 1.5. I agree that this may be an unfortunate combination of add-ons.

  6. #26
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    Default My experience ...

    In my experience ( Windows XP IE 7 S&D 1.5 ) the crash happens if several notification windows for SDhelper are sent to the background and not answered.

    Here's how it happens ...

    1. Browse to a web page
    2. Window pops up indicating a bad link, with everyhting greyed out except for DENY
    3. If you click on the initial web page anywhere, or sometimes by itself, the SDhelper window is sent behind the current window. If you pull the window out of the way you will see the SDhelper window behind it.
    4. After 3/4 of these collect, IE crashes.
    Last edited by delchi; 2007-11-05 at 17:02.

  7. #27
    Member of Team Spybot PepiMK's Avatar
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    Bookmarked it in my things-to-look-into list
    (wanted to look into SDHelper again for IE6+Google toolbar problem anyway)
    Just remember, love is life, and hate is living death.
    Treat your life for what it's worth, and live for every breath
    (Black Sabbath: A National Acrobat)

  8. #28
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    Default Update ...

    I found that CNN video has a large number of instances where the SDHELPER window appeears behind the current window.

    You will notice that video playback stalls, and if you try to close the window by clicking on the good ol red X , you get a BEEP response , and nothing else happens.

    Pull the window down, and sure enough behind it is the SDHELPER window asking you to deny a bad URL.


  9. #29
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    delchi:

    To get SDHelper to block silently so the dialog does not appear do one of the following:

    Spybot 1.3 or 1.4:

    Go into Spybot-S&D > Immunize. Look in the last section labeled "Permanently running bad download blocker for Internet Explorer". There are three modes of operation (options) which are in the pull-down below "Enable permanent blocking of bad addresses in Internet Explorer". They are:
    • Block all pages silently
    • Display dialog when blocking
    • Ask for blocking confirmation

    Select "Block all pages silently".

    Spybot 1.5:

    Go into Internet Explorer > Tools > select "Spybot – Search Destroy Configuration". Then in the "Spybot-S&D - Configuration" window in the "Settings" tab under "When encountering bad things" you can select among:
    • Block all pages silently
    • Display dialog when blocking
    • Ask for blocking confirmation

    Select "Block all pages silently".

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz Intel® Pentium® 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  10. #30
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    Cool doesn't work for me...

    I'm running spybot 1.3 and I tried setting the removal to silently.

    I then re-allowed the SDHelper.dll in the IE7 add-ons

    IE7 still crashes.


    For now, I'll have to go with the disabling of SDHelper.dll.

    I cannot keep running with IE7 crashing intermittently. It's too disruptive.


    BTW, I'm running a P4 2.00 GHz single core provessor with 1 GB RAM - the most RAM I can install in this motherboard.

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