Hi again, we'll continue
You should print these instructions or save these to a text file. Follow these instructions carefully.
Open AVG Anti-Spyware:If you are having problems with the updater, you can use this link to manually update ewido.
- On the main screen under Your Computer's security.
- Click on Change state next to Resident shield. It should now change to inactive.
- Click on Change state next to Automatic updates. It should now change to inactive.
- Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
- Wait until you see the Update succesfull message.
- Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
- Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Download ATF Cleaner by Atribune to your desktop.
Do NOT run yet.
You got some infections there.
Make your hidden files visible:
- Go to My Computer
- Select the Tools menu and click Folder Options
- Click the View tab.
- Checkmark the "Display the contents of system folders"
- Under the Hidden files and folders select "Show hidden files and folders"
- Uncheck "Hide protected operating system files"
- Click Apply and then the OK and close My Computer.
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Open Control Panel -> Add/Remove programs -> Remove all the of the following or similar entries if found:
Oin
Yazzle by Oin
Purityscan by Oin
Snowballwars by Oin
or anything similar with Oin or Outerinfo in it.
Zolero
Tizzletalk
MediaTickets
Cowabanga
VSAdd-in
VS Toolbar
and any other programs you didn't install or don't recognize - if your not sure please ask first
Download and run this uninstaller:
http://www.outerinfo.com/OiUninstaller.exe
Tutorial for the uninstaller if needed
Run HijackThis, click Do a system scan only, and check the box next to each of these entries if still present. Close all other windows and press Fix checked. If something isn't there, please continue with the next entry in the list.
R3 - URLSearchHook: (no name) - {D99D21B8-9809-BE8C-780D-C3896D58669F} - C:\WINDOWS\System32\bvqojb.dll (file missing)
O2 - BHO: (no name) - {0730636A-ED8F-1700-7F6E-07A5A9CF17AB} - C:\WINDOWS\System32\byvmdy.dll
O2 - BHO: (no name) - {1742C71A-212D-4722-AED0-536116A52863} - C:\WINDOWS\System32\awvvu.dll (file missing)
O2 - BHO: (no name) - {18D0F46D-1A11-DE44-9286-08B0E25FF968} - C:\WINDOWS\System32\mspgcsj.dll (file missing)
O2 - BHO: (no name) - {35F7813A-AF74-4474-B1DC-7EE6FB6C43C6} - C:\WINDOWS\System32\iamwnixk.dll
O2 - BHO: (no name) - {46A4E9D9-B30E-452A-8157-DBBEC8573B03} - C:\Program Files\VSAdd-in\VSAdd-in.dll
O2 - BHO: (no name) - {CFE9E8A8-38C0-4EF8-AEC2-5035EFE81030} - C:\WINDOWS\System32\ljjgghe.dll (file missing)
O2 - BHO: (no name) - {D99D21B8-9809-BE8C-780D-C3896D58669F} - C:\WINDOWS\System32\bvqojb.dll (file missing)
O2 - BHO: (no name) - {DE9C22BC-9C09-EF8A-780D-C3896D5866CA} - C:\WINDOWS\System32\ldmjvpe.dll (file missing)
O3 - Toolbar: &VSAdd-in - {74DD705D-6834-439C-A735-A6DBE2677452} - C:\Program Files\VSAdd-in\VSAdd-in.dll
O4 - HKLM\..\Run: [enuzwsl.dll] C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\enuzwsl.dll,pvpkemc
O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
O4 - HKLM\..\Run: [bntcogh.dll] C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\bntcogh.dll,uiyblgb
O4 - HKCU\..\Run: [Tjmhrk] ????\w?wexec.exe
O20 - Winlogon Notify: ljjgghe - ljjgghe.dll (file missing)
O20 - Winlogon Notify: winaqr32 - winaqr32.dll (file missing)
Restart your computer to the safe mode:
- Restart your computer
- Start tapping the F8 key when the computer restarts.
- When the start menu opens, choose Safe mode
- Press Enter. The computer then begins to start in Safe mode.
Go to the My Computer and delete the following files (if present):
C:\WINDOWS\System32\byvmdy.dll
C:\WINDOWS\System32\iamwnixk.dll
C:\WINDOWS\System32\enuzwsl.dll
C:\WINDOWS\System32\bntcogh.dll
Go to the My Computer and delete the following folders (if present):
C:\Program Files\ipwins
C:\Program Files\VSAdd-in
Run ATF CleanerIf you use Firefox browser
- Under Main choose: Select All
Click the Empty Selected button.If you use Opera browser
- Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.
- Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Reboot in Normal Mode.
- Click on Scanner on the toolbar.
- Click on the Settings tab.
- Under How to act?
- Click on Recommended Action and choose Quarantine from the popup menu.
- Under How to scan?
- All checkboxes should be ticked.
- Under Possibly unwanted software:
- All checkboxes should be ticked.
- Under Reports:
- Select Automatically generate report after every scan and uncheck Only if threats were found.
- Under What to scan?
- Select Scan every file.
- Click on the Scan tab.
- Click on Complete System Scan to start the scan process.
- Let the program scan the machine.
- When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
- Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
- At the bottom of the window click on the Apply all Actions button. (3)
- When done, click the Save Scan Report button. (4)
- Click the Save Report as button.
- Save the report to your Desktop.
- Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
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When you're ready, please post the following logs to here:
- AVG's report
- a fresh HijackThis log