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Thread: Virus keeping Spybot from running

  1. #1
    Junior Member
    Join Date
    Dec 2005
    Posts
    1

    Default Virus keeping Spybot from running

    All of the suddem Spybot won't run on my computer.
    In order to fix this, I tried downloading a new version. Whatever is in my computer won't allow the download.
    This weekend I have done the following to try and fix this problem.

    1. system restore
    2. Scan with several different programs
    3. Tried to download Adware. Won't download
    4. Tried to download Microsoft Windows AntiSpyware (Beta) - Won't
    download
    5. Deleted files from Temporary Internet Files folder. All were deleted,
    except: Stylus_xmas.swf and layout.css
    6. Ran another scan using Trend Micro Online Scan - Found SpyW
    Looxie.53 on my computer.

    I am at a loss as to how to remove Looxee from my computer and I don't know if it is causing my problem with Spybot.

    I hope someone out there can help me
    Ecinele

    Merged two topics. - tashi

  2. #2
    Junior Member
    Join Date
    Dec 2005
    Posts
    1

    Default Hijackthis Scan Log results

    Logfile of HijackThis v1.99.1
    Scan saved at 1:10:16 AM, on 12/5/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
    C:\Program Files\WS_FTP Pro\ftpsched.exe
    C:\Program Files\Lavasoft\Personal Firewall\lpfw.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\WebDrive\wdservice.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Teclink\IP-guard\OServer.exe
    C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Helenice\Desktop\hijackthis\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.qsrch.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\PROGRA~1\WS_FTP~1\wsbho2k0.dll
    O2 - BHO: HTML Source Editor - {74E6FD24-0206-4E47-997D-BA6B88C8489D} - (no file)
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [SWClient] C:\Program Files\AMSys\swsys.exe
    O4 - HKLM\..\Run: [systec] C:\Program Files\Common Files\System\systec.exe
    O4 - HKLM\..\Run: [OcularServer] C:\Program Files\Teclink\IP-guard\OServer.exe
    O4 - HKLM\..\Run: [Personal Firewall] C:\Program Files\Lavasoft\Personal Firewall\lpfw.exe /waitservice
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [WinLiveUpdate] C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: VersionTracker Pro.lnk = ?
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZU
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: Flash Decompiler SWF Capture tool - {86B4FC19-8FA4-4FD3-B243-9AEDB42FA2D5} - C:\PROGRA~1\ELTIMA~1\FLASHD~1\iebt.dll (HKCU)
    O9 - Extra 'Tools' menuitem: Flash Decompiler SWF Capture tool menu - {86B4FC19-8FA4-4FD3-B243-9AEDB42FA2D5} - C:\PROGRA~1\ELTIMA~1\FLASHD~1\iebt.dll (HKCU)
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...l/LSSupCtl.cab
    O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/tes...enXInstall.cab
    O16 - DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} (PearsonAsstX Control) - http://www.mathxl.com/applets/PearsonInstallAsst.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/deltacvx.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...42/mcfscan.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents...1/imloader.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - AppInit_DLLs: C:\PROGRA~1\Lavasoft\PERSON~1\wl_hook.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
    O23 - Service: Ipswitch WS_FTP Queue (ftpqueue) - Ipswitch, Inc., 81 Hartwell Ave, Lexington MA 02421 - C:\Program Files\WS_FTP Pro\ftpsched.exe
    O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe
    O23 - Service: Lavasoft Personal Firewall Service (LavasoftFirewall) - Agnitum Ltd. - C:\Program Files\Lavasoft\Personal Firewall\lpfw.exe
    O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: WebDrive Service (WebDriveService) - Unknown owner - C:\Program Files\WebDrive\wdservice.exe
    Last edited by Ecinele; 2005-12-05 at 13:05.

  3. #3
    Security Expert-Emeritus
    Join Date
    Oct 2005
    Posts
    5,025

    Default

    Hi

    Start Hijackthis and place a check next to these items If there.
    Close all browser windows and shut down all other programs that show in the taskbar. (even Folders)
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.qsrch.com/
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: HTML Source Editor - {74E6FD24-0206-4E47-997D-BA6B88C8489D} - (no file)
    O4 - HKLM\..\Run: [systec] C:\Program Files\Common Files\System\systec.exe
    O4 - HKLM\..\Run: [WinLiveUpdate] C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZU


    did you install ActivMonAgent Keyboard logger/monitoring program ? if not fix it >
    O4 - HKLM\..\Run: [SWClient] C:\Program Files\AMSys\swsys.exe
    ====================================
    Hit fix checked and close Hijackthis.
    Restart the PC
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Go to this forum and attach these two files please, registration is not required
    C:\Program Files\Common Files\System\systec.exe
    C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe
    If you cannot see them ensure that show hidden extensions file's and folder's is set correctly. click for> instructions<.

    Post a fresh hijackthis log please, be sure to mention any current problems.

  4. #4
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,961

    Default

    Due to lack of a response this topic will be archived.
    If you need the thread reopened please pm me.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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