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Thread: "system has recovered from a serious error"

  1. #11
    Security Expert-Emeritus
    Join Date
    Oct 2005
    Posts
    5,025

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    Hi
    I mentioned winamp becouse you did in your first post. winamp is a media player.

    i have no idea what this is, but i was just looking through my c drive and found a folder called "c7bebf6fd69d3fc7be9a7f872d990d54"
    Not wo worry about those, It is from windows update.
    Post a report from this tool if any FILES show
    F-Secure Blacklight: https://europe.f-secure.com/blacklight/try.shtml
    Click the i accept button near the bottom of that page.
    click the first download button (version with grapichal user interface)
    Download/save (not open) and run blacklite click > scan then > next, next again then exit
    there will be a new txt near blacklite. post it please.
    Important: If any files show Do not rename them YET.....legitimate files can be listed.

    Download and run Silentrunners.Vbs post the log it creates please
    http://www.silentrunners.org/sr_scriptuse.html click no to not skip the suplimentry searchs
    Wait until there is a All Done message !!, Then open and post the log next to it.
    Your antivirus script protection might interfear or alert, please allow it to run after a bit box will say done.
    ~~~~~~~~~~~~~~~~~~~~~~~
    Microsoft MVP Windows-Security 2006

  2. #12
    Member of Team Spybot tashi's Avatar
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    Oct 2005
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    USA
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    30,775

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    This topic has been closed to prevent others with similar issues posting in it.

    If you need it re-opened, please send me a private message (pm) and provide a link to this thread.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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