I am new here so I hope I am in the write place for this question.

I have Spybot 1.6 and use the teatime all the time.

We have a business which includes an internet service for customers. I have some customers downloading ARES and it's toolbar without asking.

I right clicked on the teatime icon and went to configuation to see the black and white list to delete the ARES toolbar access and when doing so there is nothing listed at all. It is emptly.

Now, I know there is over 150589 processed in the list because before clicking on the ikon the information appears.

So, what can I do to see the information and to keep the toolbar and ARES from being installed.

Aparently these people do not know how to follow rules so we need to keep them from doing this another way.

Thanks for your time.

Michele