Quote Originally Posted by pskelley View Post
That is the reason the instructions said this:

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link for programs that need to be disabled and instruction on how to disable them.
pskelley, you didn't read my post. I had Norton off in more ways than one. I think the malware had control of Norton. That's also why I don't trust the MS update it's offering! Read my post again. I think some of these things could be important.

Quote Originally Posted by pskelley View Post
Please read the directions carefully, I can not proceed without that HJT log.
I included the HJT log. Look again. We're doing good! My speed is back. Emails come in quickly again. I don't see any strange startup files. I'm not convinced though. My systray is still showing military time.