hellooo i am new to these forums.... i downloaded spybot 2 nights ago i believe, and then last night started having "freeze" issues and then everything froze up, and CTRL ALT DELETE didn't even work. i had to manually power down the laptop.
the only thing i've done different is download, install and run spybot.
today i got a sad report from my hubby (while i am here at work) that my laptop is "really messed up". i believe it's only able to power up in safe mode - but is that even a big deal?? (i don't know much about computers).

can anyone advise as to what to do next? thank you!!