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Thread: Spybot won't update, suspect Rootkit, RootAlyzer

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  1. #1
    Junior Member
    Join Date
    May 2009
    Location
    Atlanta
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    I've been a happy user of Spybot for years (thank you! wonderful product!). But now my Spybot (and AVG too) seem to only do 'fake' updates - they look like they go through the motions but don't really seem to update, because now they never detect anything at all that isn't ok (which I know isn't right). So I uninstalled and reinstalled, still no luck. Jochen kindly sent an email with a link to RootAlyzer and suggested I run it and paste the log here, plus pack the suspicious files. I'm not too technical (just enough to be dangerous) but I can follow most directions I packed the suspicious files but can't figure out how to attach them (suggestions?). Here are the deep scan results. Thank you so much!

    // info: Rootkit removal help file
    // copyright: (c) 2008 Safer Networking Ltd. All rights reserved.

    :: RootAlyzer Results
    File:"No admin in ACL","C:\WINDOWS\Internet Logs\dumpIndex"
    File:"No admin in ACL","C:\WINDOWS\Internet Logs\vsmon_2nd_2007_01_10_17_04_45_small.dmp.zip"
    File:"No admin in ACL","C:\WINDOWS\Internet Logs\vsmon_2nd_2007_01_16_11_22_27_small.dmp.zip"
    File:"No admin in ACL","C:\WINDOWS\Internet Logs\vsmon_2nd_2007_01_29_19_25_14_small.dmp.zip"
    File:"No admin in ACL","C:\WINDOWS\Internet Logs\vsmon_2nd_2007_03_08_21_16_46_small.dmp.zip"
    File:"No admin in ACL","C:\WINDOWS\Internet Logs\vsmon_2nd_2007_03_21_11_18_12_small.dmp.zip"
    File:"No admin in ACL","C:\WINDOWS\Internet Logs\vsmon_on_demand_thread_2008_12_15_21_51_06_full.dmp.zip"
    File:"No admin in ACL","C:\Program Files\Hewlett-Packard\HP Software Update\Contents.dat"
    File:"No admin in ACL","C:\Program Files\Hewlett-Packard\HP Software Update\global.js"
    File:"No admin in ACL","C:\Program Files\Hewlett-Packard\HP Software Update\HpuFunction.dll"
    File:"No admin in ACL","C:\Program Files\Hewlett-Packard\HP Software Update\HPWUCli.exe"
    File:"No admin in ACL","C:\Program Files\Hewlett-Packard\HP Software Update\main.hta"
    File:"No admin in ACL","C:\Program Files\Hewlett-Packard\HP Software Update\SoftwareUpdate.dll"
    File:"No admin in ACL","C:\Program Files\Hewlett-Packard\HP Software Update\unicows.dll"
    File:"No admin in ACL","C:\Documents and Settings\All Users\DRM\drmv2.lic"
    File:"No admin in ACL","C:\Documents and Settings\All Users\DRM\drmv2.sst"
    Directory:"No admin in ACL","C:\WINDOWS\Internet Logs"
    Directory:"No admin in ACL","C:\Program Files\Hewlett-Packard\HP Software Update"

    Tried again to attach the suspicious files, but couldn't (clicked on Manage Attachments, browsed, selected file and clicked on upload). First I got a message that a security token is missing. Then it's taking forever to upload files but Task Mgr shows that there's very low CPU utilization ... kinda like running fast but getting nowhere.

    I feel like the malware is somehow infected into my wireless network and causes me to get false readings and/or to interfere with what I'm trying to do. Whenever I logon to my home network (a-network) via 'Wireless Connection 4' another network shows up that has all weird symbols for its name. It seems like that network is somehow 'piggybacked' or attached to my a-network. By the way my laptop is XP.

    Here's my HJT log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:20:45 AM, on 5/12/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16827)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe
    C:\windows\system\hpsysdrv.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    C:\WINDOWS\system32\carpserv.exe
    C:\Program Files\HPQ\One-Touch\OneTouch.EXE
    C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\PROGRA~1\MICROS~4\rapimgr.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\PROGRA~1\AVG\AVG8\avgfws8.exe
    C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
    C:\WINDOWS\system32\HPConfig.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\PROGRA~1\AVG\AVG8\avgam.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\AVG\AVG8\avgtray.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.localendar.com/elsie
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
    O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [eFax 4.2] "C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe" /R
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exe
    O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
    O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [AVGIDS] "C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe"
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: Microsoft Office.lnk.disabled
    O4 - Global Startup: officejet 6100.lnk.disabled
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://content.ancestry.com
    O15 - Trusted Zone: http://imageservice.ancestry.com
    O15 - Trusted Zone: http://www.ancestry.com
    O15 - Trusted Zone: http://*.ancestry.com
    O15 - Trusted Zone: http://www.ticketmaster.com
    O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/game...ts/y/ct2_x.cab
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://www.pandasecurity.com/actives.../as2stubie.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01...s/MSNPUpld.cab
    O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase5483.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1192195126528
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
    O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn...Detection2.cab
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSC...ws-i586-jc.cab
    O16 - DPF: {A526A2C7-723E-4081-BF70-A7A9913E8C4A} (LogData Class) - https://wimpro.cce.hp.com/ChatEntry/...ds/sysinfo.cab
    O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
    O23 - Service: AVGIDSAgent - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe
    O23 - Service: AVGIDSWatcher - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O24 - Desktop Component 0: (no name) - http://groups.msn.com/isapi/fetch.dl...dqKTJyY2fK81mI

    --
    End of file - 10534 bytes
    Last edited by tashi; 2009-05-13 at 06:34. Reason: Merged 3 posts

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