Our second laptop has symptoms that make me suspect there is a virus. For starters, my wife is not tach savvy and i see unusual icons on the desktop, but the issue we have is that IE is not connecting to the internet wirelessly.

Her wireless card reports that it is getting a strong signal from the modem, but when IE is opened, it cannot access the internet. Our ISP provider says that there is likely something wrong with the software or hardware interface (windows isn't recognizing the wireless card) and when i click her home page, it lists a "W3."-something rather in address bar, but it is not highlighted (it's gray) and IE says it cannot connect to the internet. I called a local computer repair place thinking there might be a hardware issue and they said it is highly unlikely the motherboard would be damaged but rather an issue with the software.

Additionally, the computer runs very slow and so that is also suspicious to me.

So below is the dds log and attach file of that computer for your review.

p.s. i see a program file she has called "yontoo layers" and that doesn't register with her. There is also a shortcut on her desktop to "Malware Protection-Get it Now!" but i don't recognize that either.

She did have AVG running but i don't know how well she maintained it (updates, etc)

Thanks much in advance

Loopy


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DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Erin at 15:42:42 on 2011-11-12
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.735.260 [GMT -8:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\NETGEAR\WPN511\Utility\WPN511.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
.
============== Pseudo HJT Report ===============
.
uInternet Connection Wizard,ShellNext = https://my.netgear-support.com/myNETGEAR/ENG/login.asp
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: NetAssistant: {e38fa08e-f56a-4169-abf5-5c71e3c153a1} - c:\program files\freeze.com\netassistant\NetAssistant.dll
uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\program files\yahoo!\companion\installs\cpn0\YTNavAssist.dll
mURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {243b17de-77c7-46bf-b94b-0b5f309a0e64} - c:\program files\microsoft money\system\mnyside.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\8.0.0.34\AVG Secure Search_toolbar.dll
BHO: Inbox Toolbar: {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - c:\progra~1\inboxt~1\Inbox.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: NetAssistant: {e38fa08e-f56a-4169-abf5-5c71e3c153a1} - c:\program files\freeze.com\netassistant\NetAssistant.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers\YontooIEClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\8.0.0.34\AVG Secure Search_toolbar.dll
TB: &Inbox Toolbar: {d7e97865-918f-41e4-9cd0-25ab1c574ce8} - c:\progra~1\inboxt~1\Inbox.dll
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AS00_WPN511] c:\program files\netgear\wpn511\utility\WPN511.exe -hide
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nikonm~1.lnk - c:\program files\common files\nikon\monitor\NkMonitor.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {6224f700-cba3-4071-b251-47cb894244cd} - c:\program files\icq\ICQ.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - c:\program files\microsoft money\system\mnyside.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - c:\progra~1\inboxt~1\Inbox.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\8.0.1\ViProtocol.dll
Notify: igfxcui - igfxsrvc.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-7-11 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-7-11 229840]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-9-12 5265248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 vToolbarUpdater;vToolbarUpdater;c:\program files\common files\avg secure search\vtoolbarupdater\8.0.1\ToolbarUpdater.exe [2011-9-23 246600]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134608]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-7-11 16720]
R3 AWINDIS5;AWINDIS5 Protocol Driver;c:\windows\system32\AWINDIS5.SYS [2009-5-31 16194]
R3 NETGEAR_WPN511_SERVICE;NETGEAR WPN511 Wireless Adapter Service;c:\windows\system32\drivers\wpn511.sys [2010-5-21 488992]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2011-09-26 18:41:20 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 18:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 18:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-13 13:30:10 32592 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ------w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ----a-w- c:\windows\system32\html.iec
2011-08-17 13:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
.
============= FINISH: 15:44:03.93 ===============