Hello,

I downloaded Spybot to try and get rid of Complitly which I discovered running in the background on my computer but when I try to open Spybot it won't open and gives me the runtime error above. So I have two problems:

1. What is this runtime error and why won't Spybot work?

2. How do I erase Complitly from my computer?

Please note I am not a techie, I have very limited technical understanding so I'd really appreciate if you can make your suggestions as clear and user friendly as possible. You'll need to tell me step by step exactly what buttons to press otherwise I won't have a clue.

I hope you can help.

Many thanks