Hello and greetings: I have been using "Spybot-Free edition" for over a year now. Just recently, when trying to update new anti-virus and malware information....the program says" failed to update" and I get a red-flagged rectangle-box .

As a profoundly experienced "operator error" member of the "mystifying explanations of computer directions" I'm not sure what to do.

If you can help....please.....explain in simple steps.....no I mean simple steps to the generation that didn't have these tools and missed them completely in any schooling. So, any thoughts or help!

Thanks for your help in advance.
Mr.CoffeeCup-Orlando