Hello,

SpyBot S&D detects cmdService, but says it can't remove it, perhaps because it's in use. It asks whether it can ran again on my next restart, and I say OK and restart. On restart, it goes through the search again, locates the file but still can't remove it.

Here is my HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 6:56:45 PM, on 12/26/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\aupdate.exe
C:\WINDOWS\qacvwgb.exe
C:\WINDOWS\z00098.exe
C:\windows\system32\rldsregl.exe
C:\WINDOWS\poklozeA.exe
C:\WINDOWS\SYS99.exe
C:\WINDOWS\win3208424-2071813.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\System32\r?gsvr32.exe
C:\Program Files\rdso\eetu.exe
C:\Program Files\Common Files\VCClient\VCClient.exe
C:\Program Files\Common Files\VCClient\VCMain.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\mozilla.org\Mozilla\mozilla.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Marguerite\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R3 - URLSearchHook: (no name) - {DD11E271-7BC9-203F-EDDA-2177B46433C8} - C:\WINDOWS\System32\tkkanmkz.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6001CDF7-6F45-471b-A203-0225615E35A7} - C:\WINDOWS\DH.dll
O2 - BHO: (no name) - {C5AF2622-8C75-4dfb-9693-23AB7686A456} - C:\WINDOWS\DH.dll
O2 - BHO: (no name) - {DD11E271-7BC9-203F-EDDA-2177B46433C8} - C:\WINDOWS\System32\tkkanmkz.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [Auto Updater] C:\WINDOWS\System32\aupdate.exe
O4 - HKLM\..\Run: [qacvwgb] C:\WINDOWS\qacvwgb.exe
O4 - HKLM\..\Run: [BrowserUpdateSched] C:\WINDOWS\SYSTEM32\kwinmsaw.exe CORN001
O4 - HKLM\..\Run: [Contextual Tool] C:\WINDOWS\z00098.exe
O4 - HKLM\..\Run: [{2A-A2-2D-D0-ZN}] C:\windows\system32\rldsregl.exe CORN001
O4 - HKLM\..\Run: [poklozeA] C:\WINDOWS\poklozeA.exe
O4 - HKLM\..\Run: [TheMonitor] C:\WINDOWS\SYS99.exe
O4 - HKLM\..\Run: [win3208424-2071813] C:\WINDOWS\win3208424-2071813.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Zwh] C:\WINDOWS\System32\r?gsvr32.exe
O4 - HKCU\..\Run: [Aida] "C:\Program Files\rdso\eetu.exe" -vt ndrv
O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - Startup: Zeno.lnk = C:\WINDOWS\SYSTEM32\kwinmsaw.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {444B911E-6E55-4A11-B3E9-0D3E21AE0437} - http://www.exfol.com/v/1/i/eins002.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1135030712048
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1135030670568
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - AppInit_DLLs: bnelggdh.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

Thanks!

Mike Holmes