Originally Posted by
Yodama
hi,
eSupport.FFBiosExt
is a Firefox extension that allows reading out the Bios information and helps finding an update.
Unfortunately it also installs the file and a service, because the vendor of this software did not supply an uninstall functionallity it has been labled as PUPS (Possibly Unpopular Software).
As it turns out the TVICHW32.SYS is also being used with other hardware analysis software, which may run, for instance with ATI software.
We will exclude detection on this file with the next detection update.