AVSystemCare with registry access/task manager disabled

[SnowBum]

Yes i did do the HiJackThis system scan and then checked the boxes and did the fix.

But those redirects to gomyhit came back.

[Blade81]

Hi


Open notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\system32\drivers\dhlp.sys

Folder::
C:\Documents and Settings\All Users\Application Data\SalesMon

Driver::
dhlp

Save this as
CFScript (overwrite previous one)




Refering to the picture above, drag CFScript into ComboFix.exe

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.


Start hjt and check & fix following entries again (remember to have browser windows closed!):
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gomyhit.com/MTc5NTk=/2/4642/ax=1/ed=1/ex=1//
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://gomyhit.com/MTc5NTk=/2/4642/ax=1/ed=1/ex=1//


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please do an online scan with
Kaspersky
WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky,
Click Yes.

• The program will launch and then begin downloading the latest
  definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Extended (if available otherwise
    Standard)
  • Scan Options:
  • Scan Archives
    Scan Mail Bases
• Click OK
• Now under select a target to scan:
  • Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been
  infected.
  
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post. Include also a fresh hjt log and a description of any remaining problems.

Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

If having a problme doing the above

Make sure that your Internet security settings are set to default values.

To set default security settings for Internet Explorer:

* Open Internet Explorer.
* Go to the Tools menu, then choose Internet Options.
* Click on the Security tab.
* Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.

[SnowBum]

Kaspersky scan report:-


-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, December 30, 2007 5:49:07 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 30/12/2007
Kaspersky Anti-Virus database records: 500354
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 51534
Number of viruses found: 7
Number of infected objects: 49
Number of suspicious objects: 0
Duration of the scan process: 01:10:27

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Administrator\Application Data\Virgin Broadband\advisor\client_gateway.log Object is locked skipped
C:\Documents and Settings\Administrator\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\MSHist012007123020071231\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\~DF48C.tmp Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\~DF4A7.tmp Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Administrator\UserData\index.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\ntl\ntl Netguard\logs\Fws.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS.zip/winsyn.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS1.zip/winsv.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS1.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS10.zip/mgrs.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS10.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS2.zip/win64.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS2.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS3.zip/serverserver.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS3.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS4.zip/monwin.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS4.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS5.zip/look32.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS5.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS6.zip/hostpower.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS6.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS7.zip/hosthost.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS7.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS8.zip/3232.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS8.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS9.zip/16host.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\NNCMGRS9.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VarioAntiVirus80.zip/setup.exe Infected: not-a-virus:FraudTool.Win32.BestSeller.a skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VarioAntiVirus80.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde.zip/avp.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack.zip/shell.exe Infected: Trojan-Downloader.Win32.Agent.eus skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack1.zip/xloader10181.exe Infected: Trojan-Downloader.Win32.Agent.eus skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack1.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack2.zip/spoolvs.exe Infected: Trojan-Downloader.Win32.Agent.eus skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack2.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack3.zip/findfast.exe Infected: Trojan-Downloader.Win32.Agent.eus skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack3.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack4.zip/autorun.exe Infected: Trojan-Downloader.Win32.Agent.eus skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack4.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack5.zip/printer.exe Infected: Trojan-Downloader.Win32.Agent.eus skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack5.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBHOje.zip/e404.v5.dll Infected: not-a-virus:AdWare.Win32.Agent.xi skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBHOje.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Zango1.zip/ClientAX.dll Infected: not-a-virus:AdWare.Win32.180Solutions.ao skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Zango1.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Zango2.zip/seekmo.exe Infected: not-a-virus:AdWare.Win32.180Solutions.ao skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Zango2.zip ZIP: infected - 1 skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\ntl\broadband medic\SmartBridge\AlertFilter.log Object is locked skipped
C:\Program Files\ntl\broadband medic\SmartBridge\log\httpclient.log Object is locked skipped
C:\Program Files\ntl\broadband medic\SmartBridge\SmartBridge.log Object is locked skipped
C:\qoobox\Quarantine\C\WINDOWS\system32\drivers\dhlp.sys.vir Infected: not-a-virus:FraudTool.Win32.BestSeller.a skipped
C:\qoobox\Quarantine\C\WINDOWS\system32\e404d.dll.vir Infected: Trojan-Dropper.Win32.Agent.ctx skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{C91B964E-6F56-4F82-8DEE-13D3AFA1EDE6}\RP2\A0000005.dll Infected: Trojan-Dropper.Win32.Agent.ctx skipped
C:\System Volume Information\_restore{C91B964E-6F56-4F82-8DEE-13D3AFA1EDE6}\RP3\A0000057.dll Object is locked skipped
C:\System Volume Information\_restore{C91B964E-6F56-4F82-8DEE-13D3AFA1EDE6}\RP4\A0000097.sys Infected: not-a-virus:FraudTool.Win32.BestSeller.a skipped
C:\System Volume Information\_restore{C91B964E-6F56-4F82-8DEE-13D3AFA1EDE6}\RP4\A0000139.vbs Infected: Trojan.VBS.DisReg.a skipped
C:\System Volume Information\_restore{C91B964E-6F56-4F82-8DEE-13D3AFA1EDE6}\RP4\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{913F8EB4-C194-4672-8A0B-CABCA9C52E40}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.




Seems to all be ok now.

[Blade81]

Hi

Could you post fresh hjt log too, please?

[SnowBum]

No problem


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:55:43, on 30/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ntl\ntl Netguard\fws.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\ntl\ntl Netguard\RPS.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Lexmark 2300 Series\ezprint.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\lxcgcoms.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://gomyhit.com/MTc5NTk=/2/4642/ax=1/ed=1/ex=1//
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\ntl\ntl Netguard\pkR.dll
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\ntl\ntl Netguard\FBHR.dll
O4 - HKLM\..\Run: [LXCGCATS] rundll32 \3\LXCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [ntl Netguard] "C:\Program Files\ntl\ntl Netguard\RPS.exe"
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [lxcgmon.exe] "C:\Program Files\Lexmark 2300 Series\lxcgmon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2300 Series\ezprint.exe"
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SIDEBAR] "C:\Program Files\Desktop Sidebar\dsidebar.exe"
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/...aderMediaX.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1198003948351
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Radialpoint Service (FWS) - Radialpoint Inc. - C:\Program Files\ntl\ntl Netguard\fws.exe
O23 - Service: lxcg_device - - C:\WINDOWS\System32\lxcgcoms.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

--
End of file - 7721 bytes

[SnowBum]

I noticed in the above log that i'd missed fixing this line:-

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://gomyhit.com/MTc5NTk=/2/4642/ax=1/ed=1/ex=1//

I have been back into Hijackthis and fixed this line.

[Blade81]

Hi

Clear Spybot recovery items. Delete c:\qoobox & c:\combofix folders and combofix.exe file on your desktop.


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



We need to re hide system files. To do so, please follow the steps below:

1. Double-click My Computer.
2. Click the Tools menu, and then click Folder Options.
3. Click the View tab.
4. Put a check by
   Hide file extensions for known file types.
5. Under the
   Hidden files
   folder, select
   Show hidden files and folders.
   
6. Check
   Hide protected operating system files.
7. Click Apply, and then click OK.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Download SpywareBlaster
  Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
  kill bits
  in the registry, so that certain activex controls can't install.
  If you don't know what activex controls are, see here
  You can download SpywareBlaster here here
  SpywareBlaster tutorial
  
• Download iespyad
  It puts many bad webpages on your restricted zones list. This means that you can still view the
  bad
  webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
  If you need help understanding how it works, there is a tutorial here
  Download it here
  
• hosts file:
  
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  
  2. Click the start button (at the lower left hand corner of your screen)
  3. Click run
  4. In the dialog box, type services.msc
  5. hit enter, then locate dns client
  6. Highlight it, then double-click it.
  7. On the dropdown box, change the setting from automatic to manual.
  8. Click ok
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
  See here to choose one

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

[SnowBum]

That's it, the system is running fine. I can now hand my mate his laptop back.

I'd already fully updated windows and turned on auto-updates.

His AV & firewall i have fully updated, configured and turned auto-updates on.

I've installed Spybot S&D & AdAware and i'll tell him to update and run weekly.

The only problem left is a missing dll but that's to do with his printer drivers and he can reinstall them.



Thank you very much for your help Blade81, you're a true professional and a gentleman!

Have a very happy new year!

[Blade81]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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