Help remove virus

[Blade81]

You could try removing zonealarm to see if it fixes the problem. Before you do that switch Windows own firewall on through windows security center.

[simon k]

Sory to keep bothering you Blade i am gratefull for all your help. I removed zone alarm which did not fix the missing buttons. Also i am trying to install a windows security update KB923723 which keeps on failing.

[Blade81]

Hi Simon

Unfortunately it looks like I'm out of ideas. Since we are concentrated on malware removing and don't have a tech forum here I suggest you to ask for advice at PC Pitstop. It's quite possible someone there knows solution.

[simon k]

Ok Blade thanks for all your help.

simon

[Blade81]

You're welcome, Simon. I'm sure people at PcPitstop do their best to help you overcome the problem

[Blade81]

Due to inactivity, this thread will now be closed.

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