Adware_BHJK Removal

[funkmeister99]

Hi, this Adware thing is a serious problem.

It's Adware, and what's weird is, even when I'm not on the internet, it remakes itself.

I go to websites like Wikipedia and this website, Trend Micro's website and other such safe websites.

With Spybot's Scan I get nothing from the websites I go to, but this little guy is always popping out of nowhere.

Spybot S&D doesn't find it, but Trend Micro PC Cillin 2008 does. Even when I'm not using the computer, it's there.

This is a shared computer, and I scan on every account, but this Adware thing is like, just on all of it. I remove it every time, but it comes back.

According to Trend MIcro PC Cillin 2008, it's found at:

HKLM/SOFTWARE/WebGuide

Here is my HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:55 AM, on 2/7/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Windows\System32\sstray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\Internet Security\UfNavi.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Users\Jinin\AppData\Local\Temp\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Jinin\Desktop\HijackThis.exe

O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: ShopGuide Class - {3CB0CF42-DA54-47d2-8999-23928A2DEA42} - C:\Program Files\ShopGuide\shpguide9c.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: WebGuide Class - {F90BB714-01B6-438B-8993-F6E46ACBFA24} - C:\Program Files\WebGuide\webguide7a.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1290534192-1829481913-581620476-1002\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Jinin')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: ¼￥°¡AIμa - {EC9679F6-42B7-4593-9E1C-AF421066C123} - http://www.shop-guide.co.kr (file missing)
O13 - Gopher Prefix:
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 5066 bytes

[Blade81]

Hi

Could you please post a fresh hjt log since the one you posted is about a week old?

[funkmeister99]

Fresh HJT Log 02/14/08.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:01:44 AM, on 2/15/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Windows\System32\sstray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Jinin\Desktop\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: ShopGuide Class - {3CB0CF42-DA54-47d2-8999-23928A2DEA42} - C:\Program Files\ShopGuide\shpguide9c.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: WebGuide Class - {F90BB714-01B6-438B-8993-F6E46ACBFA24} - C:\Program Files\WebGuide\webguide7a.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1290534192-1829481913-581620476-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Maria')
O4 - HKUS\S-1-5-21-1290534192-1829481913-581620476-1002\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Jinin')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: ¼￥°¡AIμa - {EC9679F6-42B7-4593-9E1C-AF421066C123} - http://www.shop-guide.co.kr (file missing)
O13 - Gopher Prefix:
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 5055 bytes

[Blade81]

Hi


Disable Spybot's TeaTimer

• Run Spybot-S&D in Advanced Mode
• If it is not already set to do this, go to the Mode menu
  select
  Advanced Mode
  
• On the left hand side, click on Tools
• Then click on the Resident icon in the list
• Uncheck
  Resident TeaTimer
  and OK any prompts.
• Restart your computer

Uninstall thru add/remove programs if found:
-ShopGuide
-WebGuide

Start hjt, do a system scan only, check:
O2 - BHO: ShopGuide Class - {3CB0CF42-DA54-47d2-8999-23928A2DEA42} - C:\Program Files\ShopGuide\shpguide9c.dll
O2 - BHO: WebGuide Class - {F90BB714-01B6-438B-8993-F6E46ACBFA24} - C:\Program Files\WebGuide\webguide7a.dll
O9 - Extra button: ¼￥°¡AIμa - {EC9679F6-42B7-4593-9E1C-AF421066C123} - http://www.shop-guide.co.kr (file missing)

Close browsers and click 'fix checked' button.


Show hidden files
-----------------
1. Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
2. Click the View tab.
3. Under Advanced settings, click Show hidden files and folders, and then click OK.


Delete following folders if found:
C:\Program Files\ShopGuide
C:\Program Files\WebGuide



Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.



Please run an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, click Yes.

• The program will launch and start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings and select the following:

Scan using the following Anti-Virus database:

• Extended (If available, otherwise Standard)

Scan Options:

• Scan Archives
• Scan Mail Bases

• Click OK.
• Under
  select a target to scan
  , select My Computer.
• The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.

Once the scan is complete:

• Click on the Save as Text button.
• Save the file to your desktop.
• Copy and paste that information into your next post if the AV content will fit into one post only. Post a fresh hjt log too.
• If the results of the anti virus scan itself will take more than one post to contain, you may upload it to http://rapidshare.com

Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

If having a problme doing the above

Make sure that your Internet security settings are set to default values.

To set default security settings for Internet Explorer:

* Open Internet Explorer.
* Go to the Tools menu, then choose Internet Options.
* Click on the Security tab.
* Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.

[funkmeister99]

It would not let me delete WebGuide and ShopGuide from C:\Program Files because it says I need permission.

I typed in the password and all, but what did I do wrong?

[funkmeister99]

It also did not find them in the Add/Remove Programs List.

[funkmeister99]

There is no "save as text" button on the Kasperky online scan.

[funkmeister99]

It also said my main firewall was infected for some reason.

And...I saved it to the destination, and I can't find it, it says for my computer's security it was saved under "Temporary Internet Files" and I can't find it there either.

[Blade81]

Hi

There is no "save as text" button on the Kasperky online scan.

Okay, exact name is "save report as".

And...I saved it to the destination, and I can't find it, it says for my computer's security it was saved under "Temporary Internet Files" and I can't find it there either.

You mean Kaspersky online scanner report? If you can't find it then I believe you have to run scanner again. This time save it to your desktop. Saving files to temporary internet files location is not recommended since files placed there will stay only temporarily there.

It also said my main firewall was infected for some reason.

What "it"? Could you tell me what was the exact message you got?


Please download the OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Please right-click on the OTMoveIt2.exe file and choose Run As Administrator).
• Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  C:\Program Files\ShopGuide
  C:\Program Files\WebGuide

• Return to OTMoveIt2, right click in the "Paste Standard List of Files/Folders to Move" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTMoveIt2

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post with a fresh hjt log & Kaspersky online scanner report.

[funkmeister99]

By "It" I meant the Kaspersky program, and is this ADWARE_BHJK thing a serious problem?