When I have Spybot check for errors, prior to checking, a message comes up stating that there are over 400 Temporary files that should be removed. When it asks if Spybot should remove same, I say "yes" but get another message that says they are all active and cannot be removed. This has only happened in the last week, and do not understand the problem. Do not know what the temporary files are - is there a way to find out?