virtumonde strikes again

[Miche]

The homepage was reset, so now the IE window opens with MSN. When I enter another web address, a separate window pops up with all white space, however the address bar now lists msn.com (which is a slight change).

[km2357]

Hi Miche,

Try uninstalling IE7 which will roll you back to IE6. Once you have IE6 back, see if the problem with the blank window popping up persists with IE6.

If you're having troubles uninstalling IE7, here are a few links to help you out:

http://support.microsoft.com/kb/927177

http://support.microsoft.com/kb/950719

[Miche]

All is well! Removed IE7 and it is working fine. I have completed most of the steps in thread#27 and just need to get spyware blaster.

Now do I try and do IE7 again? I also think that the sp3 update may have failed as I don't see that anywhere and the IE7 removal went very smooth. Do I go ahead with critical updates for windows which I presume includes these updates?

Other than that things are working well.

[km2357]

Since IE7 doesn't seem to be working on your computer, I'd go ahead and stay with IE6 for now.

I would go ahead though and try to get SP3 again through Windows Update. If you're still having troubles downloading it through Windows Update, here's the direct link to it. It says its for IT professionals and developers. However, you can safely download the SP3 update:

http://www.microsoft.com/downloads/d...displaylang=en

[Miche]

Hey there, km2357

I have everything updated at this point and my machine is happily zipping along again. I did not follow your instructions and went ahead and installed IE7. I did the original update while I was infected with those virtumonde, sendak files and they seemed to take over IE at the start. Since we've been cleaning, I noticed the icons for IE were different in the toolbar from on the desktop. Anyway, everything seems to be working. Thanks!

[km2357]

You're welcome. I'm glad I was able to help you out.

Good luck and safe surfing!