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Thread: Please help with computer problem

  1. #1
    Junior Member
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    Default Please help with computer problem

    I hope this is the place to come and i tried reading all of the sticky posts but couldn't find what i needed. First let me say i am only a computer novice. Next let me thank anyone in advance that can help me out.

    I am getting a vobumll.exe error report and pop up. Since this started all of my pictures and pdf files are corrupted. I am sure this is some type of virus but can't get my symantic anti virus to get rid of it or detect it. It also appears that the virus has shut down my antivirus protection system as the icon will no longer appear next to my clock any longer. I am happy to completely wipe out my system and start over but i really need my pictures and some of my pdf files. These pictures are of my daughter from birth to now almost 5 years old and can be replaced. I have now realized i am an idiot for not backing this stuff up a long time ago but i am sure you all know that as your reading this. I have found one program that can repair the pictures but can only do it 1 at a time and i have thousands of pictures which will take me a year to complete.

    Is there anything i can do to fix this?

    Thanks,

    Tom

  2. #2
    Member of Team Spybot tashi's Avatar
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    calwyglfer,

    Did you see this faq "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) in the Malware Removal Forum

    Can you produce a HJT log as per the instructions there? If so please start a new topic in that forum and copy paste the log into it.

    Let us know how it goes.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Thanks for your help i am giving it a go now. Sorry for the miss post here but i really did read just didn't see the proper sticky. Thanks for sending me to the right area.

  4. #4
    Member of Team Spybot tashi's Avatar
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    Hi there,

    Good job, malware forum topic: http://forums.spybot.info/showthread.php?t=47013
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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