Antivirus 360 removal - Help!

[scoucer]

Ooops sorry gave you the wrong one,

Here it is:

ComboFix 09-03-19.02 - John 2009-03-21 15:34:48.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.959.543 [GMT 0:00]
Running from: c:\documents and settings\John\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\John\Desktop\CFScript.txt
AV: avast! antivirus 4.8.1335 [VPS 090320-0] *On-access scanning disabled* (Updated)
* Created a new restore point

FILE ::
c:\windows\ejuvurijan.dll
c:\windows\system32\winconfig.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\ejuvurijan.dll
c:\windows\system32\winconfig.dll
G:\autorun.inf

.
((((((((((((((((((((((((( Files Created from 2009-02-21 to 2009-03-21 )))))))))))))))))))))))))))))))
.

2009-03-20 22:33 . 2009-03-20 22:33 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-03-20 22:33 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-20 22:33 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-03-17 09:06 . 2009-03-17 09:06 <DIR> d-------- c:\program files\Trend Micro
2009-03-16 15:56 . 2009-03-16 15:56 <DIR> d-------- c:\program files\XoftSpySE
2009-03-16 15:27 . 2009-03-16 15:27 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2009-03-16 15:27 . 2009-03-16 15:27 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-21 15:35 --------- d-----w c:\documents and settings\All Users\Application Data\RetroExp
2009-03-16 16:13 --------- d-----w c:\program files\MozyHome
2009-02-09 11:13 1,846,784 ----a-w c:\windows\system32\win32k.sys
2009-02-09 11:13 1,846,784 ------w c:\windows\system32\dllcache\win32k.sys
2009-01-16 21:35 3,594,752 ------w c:\windows\system32\dllcache\mshtml.dll
1998-12-09 02:53 99,840 ----a-w c:\program files\Common Files\IRAABOUT.DLL
1998-12-09 02:53 70,144 ----a-w c:\program files\Common Files\IRAMDMTR.DLL
1998-12-09 02:53 48,640 ----a-w c:\program files\Common Files\IRALPTTR.DLL
1998-12-09 02:53 31,744 ----a-w c:\program files\Common Files\IRAWEBTR.DLL
1998-12-09 02:53 186,368 ----a-w c:\program files\Common Files\IRAREG.DLL
1998-12-09 02:53 17,920 ----a-w c:\program files\Common Files\IRASRIAL.DLL
.

((((((((((((((((((((((((((((( SnapShot@2009-03-21_13.21.02.14 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-03-21 15:24:20 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_5b4.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-04-26 8445952]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-04-26 81920]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-02-05 81000]
"TomTomHOME.exe"="c:\program files\TomTom HOME\TomTomHOME.exe" [2008-02-14 3977128]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-10-14 155648]
"IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2005-01-26 40960]
"OneTouch Monitor"="c:\progra~1\COMPAN~3\ONETOU~3.EXE" [2005-07-08 122880]
"MFServices"="c:\program files\Companion Suite IH\MFServices.exe" [2005-07-08 159744]
"MFPrintServer"="c:\program files\Companion Suite IH\MFPrintServer.exe" [2005-07-08 65536]
"InCD"="c:\program files\Ahead\InCD\InCD.exe" [2004-09-13 1450096]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"RetroExpress"="c:\progra~1\RETROS~1\RETROS~1.5\RetroExpress.exe" [2008-07-10 9499928]
"nwiz"="nwiz.exe" [2007-04-26 c:\windows\system32\nwiz.exe]
"RTHDCPL"="RTHDCPL.EXE" [2007-06-13 c:\windows\RTHDCPL.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696]
AutoCAD Startup Accelerator.lnk - c:\program files\Common Files\Autodesk Shared\acstart16.exe [2004-02-25 10872]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-01-21 65588]
Symantec Fax Starter Edition Port.lnk - c:\program files\Microsoft Office\Office\1033\OLFSNT40.EXE [1998-12-23 45568]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2008-09-10 525664]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\sgbxcoms.exe"=

R0 BsStor;B.H.A Storage Helper Driver;c:\windows\system32\drivers\BsStor.sys [2008-07-18 9344]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-07-14 114768]
R1 mfxnt;mfxnt;c:\windows\system32\drivers\mfxnt.sys [2008-07-14 61288]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-07-14 20560]
S3 HttpUsb;XML interface;c:\windows\system32\drivers\HttpUsb.sys [2008-07-14 31784]
S3 sgbx_device;sgbx_device;c:\windows\system32\sgbxcoms.exe -service --> c:\windows\system32\sgbxcoms.exe -service [?]
S3 UsbItf;MF F@X activities;c:\windows\system32\drivers\UsbItf.sys [2008-07-14 10240]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.wanadoo.co.uk/
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-21 15:36:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-03-21 15:37:08
ComboFix-quarantined-files.txt 2009-03-21 15:37:06
ComboFix2.txt 2009-03-21 13:21:34

Pre-Run: 130,543,403,008 bytes free
Post-Run: 130,527,416,320 bytes free

112 --- E O F --- 2009-03-21 10:15:54

[Blade81]

Hi again,


Uninstall old Adobe Reader versions and get the latest one here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader!


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:

• Click START then RUN
• Now type "c:\documents and settings\John\Desktop\Combo-Fix.exe" /u in the runbox and click OK

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• Download SpywareBlaster
  Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
  kill bits
  in the registry, so that certain activex controls can't install.
  If you don't know what activex controls are, see here
  You can download SpywareBlaster here here
  SpywareBlaster tutorial
  
• hosts file:
  
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  
  2. Click the start button (at the lower left hand corner of your screen)
  3. Click run
  4. In the dialog box, type services.msc
  5. hit enter, then locate dns client
  6. Highlight it, then double-click it.
  7. On the dropdown box, change the setting from automatic to manual.
  8. Click ok
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
  If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and install firewall ONLY!).

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

[scoucer]

Once again Blade, I'm really grateful for your help. It was working brilliantly until I began to implement your suggestions, I did the system restore OK and it was going OK after that, then I downloaded the hosts zip file and ran the batch file, went straight onto downloading Spyware Blaster. I also did the tweak on DNS client service. This all seemed to go well until I tried some restarts, but it seems I've somehow blocked my router as the NIC is constantly trying to get an IP address and start up (when it tries to "see" a printer and scanner) is really slow. I imagine the scanner and printer are being blocked as well. (shutting down is also slow).

To try and sort out what was the problem, I've uninstalled Spyware Blocker, reset the DNS Client setting. It finds the IP address OK now, so I've reset the DNS Client back to manual - and It continues to work OK. I think I'll leave well alone now, after completing the two necessary Windows updates.

Thanks a lot

[Blade81]

Ok. You won't necessarily need Spyware Blaster when custom hosts file is set

[Blade81]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.