Win32.TDSS.rtk how I can clean my pc?

[python64]

Hi to *,

I find the Trojan in object, but spybot don't remove, because I run a lot of times but it found always....

I follow the guide for a new post... then I copy the Hijackthis's log for your interpretations..

Thank in advance to guy that help me.
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20.18.21, on 04/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\DisplayLink Core Software\DisplayLinkService.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\McAfee\Common Framework\FrameworkService.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Tivoli\TSM\baclient\dsmcsvc.exe
C:\Programmi\WINDEasyConnect\WTGService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmi\McAfee\Common Framework\UdaterUI.exe
C:\Programmi\McAfee\Common Framework\McTray.exe
C:\WINDOWS\vsnp2std.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Programmi\Palm\Hotsync.exe
C:\Programmi\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
C:\Programmi\DisplayLink Core Software\DisplayLinkUI.exe
C:\Programmi\DisplayLink Core Software\DisplayLinkManager.exe
C:\Programmi\Spybot - Search & Destroy\SpybotSD.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Administrator\Desktop\dds.scr
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\cscript.exe
C:\DOCUME~1\ADMINI~1\IMPOST~1\Temp\Google Toolbar\gtb7E.tmp.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.antiviruslab.com/search.php?v1=Win32:Trojan-gen%20{Other}&lang=gb
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Programmi\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Client Access Service] "C:\Programmi\IBM\Client Access\cwbsvstr.exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Programmi\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Programmi\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Programmi\IBM\Client Access\cwbwlwiz.exe"
O4 - HKLM\..\Run: [Client Access PC5250 Sound] "C:\Programmi\IBM\Client Access\Emulator\pcssnd.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [HotSync] "C:\Program Files\PalmSource\Desktop\HotSync.exe" -AllUsers
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\RunOnce: [SpybotDeletingA9690] command.com /c del "C:\WINDOWS\system32\uacinit.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC7225] cmd.exe /c del "C:\WINDOWS\system32\uacinit.dll"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB1366] command.com /c del "C:\WINDOWS\system32\uacinit.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8640] cmd.exe /c del "C:\WINDOWS\system32\uacinit.dll"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-21-839522115-2111687655-682003330-1003\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'pesce')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Programmi\ERUNT\AUTOBACK.EXE
O4 - Global Startup: HotSync Manager.lnk = C:\Programmi\Palm\Hotsync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1224512184436
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ROGGEROETORTIA.local
O17 - HKLM\Software\..\Telephony: DomainName = ROGGEROETORTIA.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{BC57226B-DBD7-40A8-927E-ED4099BFBEE3}: NameServer = 193.70.152.15
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ROGGEROETORTIA.local
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DisplayLink Service (DisplayLinkService) - DisplayLink Corp. - C:\Programmi\DisplayLink Core Software\DisplayLinkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Programmi\McAfee\Common Framework\FrameworkService.exe
O23 - Service: TSMSched - IBM Corporation - C:\Programmi\Tivoli\TSM\baclient\dsmcsvc.exe
O23 - Service: WTGService - Unknown owner - C:\Programmi\WINDEasyConnect\WTGService.exe

--
End of file - 8667 bytes

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I waiting you help... thanks

[Blade81]

Hi python64

Is that your personal system or one at workplace?

[python64]

Hi Blade81,

the system is at workplace

[Blade81]

In that case, please see post #5 of before you post -topic:

Note:
When the infected computer in question is a company machine in the workplace, and you are an employee.


The intention of this forum is not to replace a company's IT department, nor can we anticipate alterations or configurations that may have been made to a business machine, or how it will interact with the tools commonly used in the removal of malware.

The majority of the tools used in this forum are only free for Home Users and only tested on Home machines, they may well change settings that are required for a Company network. Another consideration is that company information may show in the logs.

More than one machine could be at stake, possibly even the server. If sensitive material has been compromised by an infection, the company could be held liable.

To prevent any possible loss or corruption of company information, please inform your IT department or Supervisor when a workplace computer has been infected, immediately.

It's not that we don't want to help, but there are too many issues that could arise from a networked company machine that malware forum volunteers are not experienced in dealing with.

Thank you for your understanding.
--------------------------------------------
As Malware removal forum volunteers are unable to assist users with infected Corporate, Government, Small Business or Institutional machines, please contact our office support so they may provide direct assistance for your needs. Thank you.

Spybot S&D Corporate-Small Business Editions
For more information, please send an email to licenses(at)spybot.info

[Blade81]

Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.