malware infection

[Shaba]

That might indicate problems with windows installation (error in registry, launching issues and logon errors).

If that launching problem persists, I would suggest repair installation of windows.

[sdxn2400134]

I didnt receive any windows disks when I bought this Dell computer. It is running Windows XP Pro.

A while ago, a friend gave me an installation disk for this OS. A few weeks ago (before I came to these forums), I tried to do a repair installation (you tell it to upgrade, even though its the same OS). When the screen comes up and I click "Install Windows", nothing happens. I tried it in normal and safe modes.

[sdxn2400134]

I scanned in safe mode and removed the 2 items. I then scanned again, and it came up clean.

[Shaba]

If it is Dell, there should be a recovery partition included in hard drive which you can use if needed.

[sdxn2400134]

I vaguely remember reformatting and reinstalling windows of this hard drive. So I don't think there is a recovery partition now. I don't see it in "My Computer".

Would it show up in one of the diagnostic programs that we ran?

[Shaba]

Usually it would show as D: drive.

If there is none, then you should ask for disks from Dell.

[Shaba]

Due to the lack of feedback this Topic is closed.

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[tashi]

Thank you Shaba.