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Thread: Regedit and internet ceasing to work

  1. #1
    Member
    Join Date
    Dec 2008
    Posts
    30

    Default Regedit and internet ceasing to work

    Hello, 2nd time I've had to use you guys, this time it's for a different PC.
    The computer's Regedit will not open, the taskbar and icons disappear and then reappear after a short time when attempting to open it.
    The internet gets redirected on occasion (usually on google specifically).
    After a random period of time, an error will occur that looks like it's talking about AVG, but afterward the entire internet will cease to function. Furthermore, AVG itself refuses to update, even when the internet DOES work.

    The last thing that was found was some Win32 Trojan that spybot appeared to have corrected, but the problems still persists after it's removal, so I think there must be some remaining damage.

    Here is the Hijackthis log, I hope you guys can help! Thanks.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:57:59 PM, on 5/15/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16827)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Comcast Install 1.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.1)" -"http://woz.commtechlab.msu.edu/courses/447sp04/oregontrail/play.htm"
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Nessie\Start Menu\Programs\IMVU\Run IMVU.lnk
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1194729523156
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab2.cab
    O16 - DPF: {99CAAA27-FA0C-4FA4-B88A-4AB1CC7A17FE} (MGLaunch_USAv1001 Class) - http://ares.netgame.com/download/mglaunch_USAv1002.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/pla.../installer.exe
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O18 - Filter hijack: text/html - {0ec5988a-9f06-4101-927e-fc167ef7611b} - C:\WINDOWS\system32\mst122.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 8421 bytes

  2. #2
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,247

    Default

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
    All advice given is taken at your own risk.
    Please make sure you have read this information so we are on the same page.

    You must have read and followed the "Before you Post" instructions, anything else will waste your time and mine.
    The internet gets redirected on occasion (usually on google specifically).
    What browser are you using, have you tried another browser to see if that helps?
    After a random period of time, an error will occur that looks like it's talking about AVG,
    I need all error messages posted word for word, exactly as Windows provides them to you.

    1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

    2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

    Download ComboFix from here:

    Link 1

    * IMPORTANT !!! Save ComboFix.exe to your Desktop

    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.
    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

    Tutorial if needed
    http://www.bleepingcomputer.com/comb...o-use-combofix

    3) Post also an uninstall list: Open Hijackthis.
    Click the "Open the Misc Tools" section Button.
    Click the "Open Uninstall Manager" Button.
    Click the "Save list..." Button.
    Save it to your desktop. Copy and paste the contents into your reply.
    Image: http://img.bleepingcomputer.com/tuto...nstall-man.jpg

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  3. #3
    Member
    Join Date
    Dec 2008
    Posts
    30

    Default

    The browser primarily used is Internet explorer, but Firefox is also installed. The main user of the PC has not tested to see if the redirects happen with firefox, so all I know for now is that IE does it. Whenever the internet would cut out, it would effect both browsers, though.

    The name of the error is: avgnsx.exe
    However, before your first reply, we attempted to reinstall AVG, since it wouldn't update, but it was still busted. So, we uninstalled it completely, and we have not gotten the error since, so the internet has been working fine.

    However, there are still browser redirects from time to time, and Regedit is still messed up and the taskbask and icons merely disappear and reappear and it's as if nothing was done whenever we attempt to run it.

    **Also! Combofix did not ask me about installing recovery console, and I copied the log it displayed to me, but I do not see a log in C:/combofix


    ComboFix 09-05-18.02 - Nessie 05/18/2009 21:27.1 - NTFSx86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3071.2652 [GMT -4:00]
    Running from: c:\documents and settings\Nessie\Desktop\ComboFix.exe

    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\program files\Common\helper.sig
    c:\windows\system32\paso.el
    c:\windows\ynh.dx

    .
    ((((((((((((((((((((((((( Files Created from 2009-04-19 to 2009-05-19 )))))))))))))))))))))))))))))))
    .

    2009-05-17 06:10 . 2009-05-17 23:33 -------- d-----w C:\Rohan_Global
    2009-05-16 01:34 . 2009-05-16 01:33 410984 ----a-w c:\windows\system32\deploytk.dll
    2009-05-16 00:57 . 2009-05-16 00:57 -------- d-----w c:\program files\Trend Micro
    2009-05-16 00:56 . 2009-05-16 00:56 -------- d-----w C:\Erunt
    2009-05-16 00:55 . 2009-05-16 00:57 -------- d-----w c:\program files\ERUNT
    2009-05-14 01:01 . 2009-05-17 04:42 -------- d-----w c:\documents and settings\Nessie\Application Data\Grand Ages Rome
    2009-05-14 00:53 . 2009-05-14 00:53 -------- d-----w c:\program files\Kalypso
    2009-05-12 22:05 . 2009-05-12 22:05 -------- d-----w c:\program files\SnailWeb
    2009-05-12 21:55 . 2009-05-12 22:31 -------- d-----w c:\program files\5Street
    2009-05-01 04:31 . 2009-05-01 04:31 1657376 ----a-w c:\windows\system32\nwiz.exe
    2009-05-01 04:31 . 2009-05-01 04:31 436768 ----a-w c:\windows\system32\keystone.exe
    2009-05-01 04:31 . 2009-05-01 04:31 449056 ----a-w c:\windows\system32\nvappbar.exe
    2009-05-01 04:31 . 2009-05-01 04:31 1507328 ----a-w c:\windows\system32\nview.dll
    2009-05-01 04:31 . 2009-05-01 04:31 466944 ----a-w c:\windows\system32\nvshell.dll
    2009-05-01 04:31 . 2009-05-01 04:31 1724416 ----a-w c:\windows\system32\nvwdmcpl.dll
    2009-05-01 04:31 . 2009-05-01 04:31 1101824 ----a-w c:\windows\system32\nvwimg.dll
    2009-05-01 02:02 . 2009-05-01 02:02 1314816 ----a-w c:\windows\system32\nvcuvenc.dll
    2009-05-01 02:02 . 2009-05-01 02:02 663552 ----a-w c:\windows\system32\nvcuvid.dll
    2009-05-01 02:02 . 2009-05-01 02:02 1579630 ----a-w c:\windows\system32\nvdata.bin

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-05-19 01:28 . 2008-12-04 20:32 -------- d-----w c:\program files\Common
    2009-05-17 06:20 . 2006-10-03 07:37 -------- d-----w c:\program files\Paint Shop Pro 6
    2009-05-16 01:33 . 2006-10-07 22:28 -------- d-----w c:\program files\Java
    2009-05-14 02:41 . 2007-12-11 05:18 -------- d-----w c:\program files\SystemRequirementsLab
    2009-05-12 06:14 . 2008-02-25 22:48 -------- d-----w c:\program files\Diablo II
    2009-05-11 23:26 . 2006-10-22 01:13 -------- d-----w c:\program files\Spybot - Search & Destroy
    2009-05-01 02:02 . 2008-04-02 19:03 457248 ----a-w c:\windows\system32\nvudisp.exe
    2009-05-01 02:02 . 2007-12-05 06:41 1720320 ----a-w c:\windows\system32\nvcuda.dll
    2009-05-01 02:02 . 2007-12-05 05:41 9994240 ----a-w c:\windows\system32\nvoglnt.dll
    2009-05-01 02:02 . 2007-12-05 05:41 806912 ----a-w c:\windows\system32\nvapi.dll
    2009-05-01 02:02 . 2007-12-05 05:41 143360 ----a-w c:\windows\system32\nvcodins.dll
    2009-05-01 02:02 . 2007-12-05 05:41 143360 ----a-w c:\windows\system32\nvcod.dll
    2009-05-01 02:02 . 2006-08-12 01:42 5896320 ----a-w c:\windows\system32\nv4_disp.dll
    2009-05-01 02:02 . 2006-08-12 01:42 8055584 ----a-w c:\windows\system32\drivers\nv4_mini.sys
    2009-04-27 04:42 . 2008-04-02 19:03 457248 ----a-w c:\windows\system32\NVUNINST.EXE
    2009-04-05 01:25 . 2008-10-26 02:01 -------- d-----w c:\program files\Turbine
    2009-03-22 05:35 . 2006-10-03 05:01 65144 ----a-w c:\documents and settings\Nessie\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2009-03-22 05:29 . 2006-10-03 04:38 -------- d--h--w c:\program files\InstallShield Installation Information
    2009-03-22 05:28 . 2005-12-08 16:12 444952 ----a-w c:\windows\system32\wrap_oal.dll
    2009-03-22 05:28 . 2005-12-08 16:08 109080 ----a-w c:\windows\system32\OpenAL32.dll
    2009-03-22 05:24 . 2008-10-16 05:19 -------- d-----w c:\program files\5 Street
    2009-03-22 05:23 . 2008-10-21 06:08 -------- dcsh--w c:\program files\Common Files\WindowsLiveInstaller
    2009-03-22 05:23 . 2007-01-20 00:54 -------- d-----w c:\program files\DivX
    2009-03-22 05:23 . 2006-10-03 04:41 -------- d-----w c:\program files\Common Files\Symantec Shared
    2009-03-22 05:23 . 2008-03-26 23:25 -------- d-----w c:\program files\GTactix
    2009-03-22 05:23 . 2008-10-06 17:56 -------- d-----w c:\program files\QuickTime
    2009-03-22 05:23 . 2006-12-14 20:52 -------- d-----w c:\program files\Support.com
    2009-03-06 14:22 . 2006-02-28 12:00 284160 ----a-w c:\windows\system32\pdh.dll
    2009-03-03 00:18 . 2006-02-28 12:00 826368 ----a-w c:\windows\system32\wininet.dll
    2009-02-20 18:09 . 2006-02-28 12:00 78336 ----a-w c:\windows\system32\ieencode.dll
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "NeroCheck"="c:\windows\system32\\NeroCheck.exe" [2001-07-09 155648]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-16 148888]
    "Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-29 583048]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]
    "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-05-01 86016]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-05-01 13750272]
    "CTxfiHlp"="CTXFIHLP.EXE" - c:\windows\system32\CTXFIHLP.EXE [2006-08-11 18944]
    "CTHelper"="CTHELPER.EXE" - c:\windows\system32\CtHelper.exe [2008-06-27 19456]
    "nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2009-05-01 1657376]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
    "LexBceS"=2 (0x2)

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\WINDOWS\\system32\\PnkBstrA.exe"=
    "c:\\WINDOWS\\system32\\PnkBstrB.exe"=
    "c:\\Program Files\\AIM6\\aim6.exe"=
    "c:\\Documents and Settings\\All Users\\Application Data\\NexonUS\\NGM\\NGM.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\EA GAMES\\The Battle for Middle-earth (tm)\\game.dat"=
    "c:\\Program Files\\Electronic Arts\\The Battle for Middle-earth (tm) II\\game.dat"=
    "c:\\Program Files\\Electronic Arts\\The Lord of the Rings, The Rise of the Witch-king\\game.dat"=
    "c:\\Program Files\\Electronic Arts\\The Lord of the Rings, The Rise of the Witch-king\\patchget.dat"=
    "c:\\Program Files\\Electronic Arts\\The Battle for Middle-earth (tm) II\\patchget.dat"=
    "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
    "c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
    "c:\\Program Files\\Turbine\\The Lord of the Rings Online\\lotroclient.exe"=
    "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
    "c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
    "c:\\Rohan_Global\\rohanclient.exe"=

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "6112:UDP"= 6112:UDP:6112

    R0 SI3112r;Silicon Image SiI 3112 SATARaid Controller;c:\windows\system32\drivers\SI3112r.sys [1/12/2006 12:56 PM 116264]
    R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [11/10/2007 1:45 PM 24652]
    R3 COMMONFX.SYS;COMMONFX.SYS;c:\windows\system32\drivers\COMMONFX.sys [6/27/2008 7:21 PM 99352]
    R3 CTAUDFX.SYS;CTAUDFX.SYS;c:\windows\system32\drivers\CTAUDFX.sys [6/27/2008 7:21 PM 555032]
    R3 CTSBLFX.SYS;CTSBLFX.SYS;c:\windows\system32\drivers\CTSBLFX.sys [6/27/2008 7:21 PM 566296]
    S3 AC2003;AC2003;c:\windows\system32\drivers\AC2003.sys [10/3/2006 12:35 AM 4224]
    S3 COMMONFX;COMMONFX;c:\windows\system32\drivers\COMMONFX.sys [6/27/2008 7:21 PM 99352]
    S3 CTAUDFX;CTAUDFX;c:\windows\system32\drivers\CTAUDFX.sys [6/27/2008 7:21 PM 555032]
    S3 CTERFXFX.SYS;CTERFXFX.SYS;c:\windows\system32\drivers\CTERFXFX.sys [6/27/2008 7:21 PM 100888]
    S3 CTERFXFX;CTERFXFX;c:\windows\system32\drivers\CTERFXFX.sys [6/27/2008 7:21 PM 100888]
    S3 CTSBLFX;CTSBLFX;c:\windows\system32\drivers\CTSBLFX.sys [6/27/2008 7:21 PM 566296]
    S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des -service --> c:\windows\system32\GameMon.des -service [?]
    S3 XDva076;XDva076;\??\c:\windows\system32\XDva076.sys --> c:\windows\system32\XDva076.sys [?]
    S3 XDva219;XDva219;\??\c:\windows\system32\XDva219.sys --> c:\windows\system32\XDva219.sys [?]

    --- Other Services/Drivers In Memory ---

    *Deregistered* - dump_wmimmc
    .
    Contents of the 'Scheduled Tasks' folder

    2008-11-22 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]
    .
    - - - - ORPHANS REMOVED - - - -

    HKCU-Run-Aim6 - (no file)
    HKCU-RunOnce-Shockwave Updater - c:\windows\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Comcast Install 1.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET
    HKLM-Run-PrinTray - c:\windows\System32\spool\DRIVERS\W32X86\2\printray.exe


    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.yahoo.com/
    mStart Page = hxxp://www.comcast.net/
    mWindow Title = Windows Internet Explorer provided by Comcast
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    IE: {{d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\Nessie\Start Menu\Programs\IMVU\Run IMVU.lnk
    DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
    DPF: {99CAAA27-FA0C-4FA4-B88A-4AB1CC7A17FE} - hxxp://ares.netgame.com/download/mglaunch_USAv1002.cab
    FF - ProfilePath - c:\documents and settings\Nessie\Application Data\Mozilla\Firefox\Profiles\77hllyx4.default\
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
    FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
    FF - plugin: c:\program files\Virtools\3D Life Player\npvirtools.dll
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-05-18 21:31
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    HKLM\Software\Microsoft\Windows\CurrentVersion\Run
    CTHelper = CTHELPER.EXE?

    scanning hidden files ...


    **************************************************************************

    [HKEY_LOCAL_MACHINE\System\ControlSet003\Services\npggsvc]
    "ImagePath"="c:\windows\system32\GameMon.des -service"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------

    [HKEY_USERS\S-1-5-21-1935655697-2052111302-682003330-1004\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
    "??"=hex:4c,64,2e,35,a7,c4,83,de,0f,b7,79,80,36,81,2a,bf,28,1b,7c,b7,45,89,64,
    0d,f3,4a,49,d8,1a,aa,f2,0a,e4,69,d8,29,a2,15,58,fc,57,09,50,21,fa,76,a4,e4,\
    "??"=hex:e2,06,90,c3,a9,ab,f7,ca,1c,f7,63,d7,3e,f2,89,5d
    .
    Completion time: 2009-05-19 21:33
    ComboFix-quarantined-files.txt 2009-05-19 01:32

    Pre-Run: 7,646,441,472 bytes free
    Post-Run: 8,257,904,640 bytes free

    178 --- E O F --- 2009-05-13 08:58







    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:36:09 PM, on 5/18/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16827)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Nessie\Start Menu\Programs\IMVU\Run IMVU.lnk
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1194729523156
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab2.cab
    O16 - DPF: {99CAAA27-FA0C-4FA4-B88A-4AB1CC7A17FE} (MGLaunch_USAv1001 Class) - http://ares.netgame.com/download/mglaunch_USAv1002.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/pla.../installer.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 7192 bytes





    Adobe Flash Player 10 ActiveX
    Age of Mythology
    Age of Mythology - The Titans Expansion
    AGEIA GAME System Software 2.8.0
    AIM 6
    Canon Camera Access Library
    Canon Camera Support Core Library
    Canon Digital Camera Solution Disk 34 Software Starter Guide
    Canon Direct Print User Guide
    Canon G.726 WMP-Decoder
    Canon MovieEdit Task for ZoomBrowser EX
    Canon PowerShot A470 Camera User Guide
    Canon RAW Image Task for ZoomBrowser EX
    Canon Utilities CameraWindow
    Canon Utilities CameraWindow DC
    Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
    Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
    Canon Utilities EOS Utility
    Canon Utilities MyCamera
    Canon Utilities MyCamera DC
    Canon Utilities PhotoStitch
    Canon Utilities RemoteCapture Task for ZoomBrowser EX
    Canon Utilities ZoomBrowser EX
    Canon ZoomBrowser EX Memory Card Utility
    Console Classix 4.05
    Creative Audio Console
    Critical Update for Windows Media Player 11 (KB959772)
    ERUNT 1.1j
    Grand Ages Rome 1.02
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB961118)
    Java(TM) 6 Update 13
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Office Professional Edition 2003
    Microsoft Visual C++ 2005 Redistributable
    Mozilla Firefox (3.0.10)
    MSXML 4.0 SP2 (KB954430)
    MSXML4 Parser
    NVIDIA Drivers
    Rohan_RBF
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB961373)
    Spybot - Search & Destroy
    System Requirements Lab
    The Lord of the Rings Online™: Mines of Moria™ v02.01.03.4021
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Viewpoint Media Player
    Windows Live Sign-in Assistant
    WinRAR archiver

  4. #4
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,247

    Default

    Thanks for the feedback, let's look at the uninstall list first.

    Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
    Hackers are using out of date programs to infect folks more and more,
    Here is a small free tool that lets you know when something needs an update if you are interested:
    http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

    Adobe Flash Player 10 ActiveX
    Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
    http://www.adobe.com/support/securit...apsb09-01.html

    Viewpoint Media Player
    For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
    http://www.spywareinfo.com/newslette....php#viewpoint
    http://www.clickz.com/news/article.php/3561546
    http://vil.nai.com/vil/content/v_137262.htm
    **Also! Combofix did not ask me about installing recovery console, and I copied the log it displayed to me, but I do not see a log in C:/combofix
    If you are online when you run cobofix, I understand it installs Recovery Console automatically unless you tell it not to. We will get that done before we finish.

    Please follow the directions carefully and in the posted order.

    Please download ATF Cleaner by Atribune
    http://www.atribune.org/public-beta/ATF-Cleaner.exe
    Save it to your Desktop. We will use this later.

    Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)

    Close all programs but HJT and all browser windows, then click on "Fix Checked"

    Run ATF Cleaner
    Double-click ATF-Cleaner.exe to run the program.
    Click Select All found at the bottom of the list.
    Click the Empty Selected button.
    Click Exit on the Main menu to close the program.

    *Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
    http://www.windowsnetworking.com/art...efetch-XP.html

    Download Malwarebytes' Anti-Malware to your Desktop
    http://www.malwarebytes.org/

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform FULL SCAN, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
    * Please post contents of that file & a new HJT log in your next reply.

    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

    Tutorial if needed:
    http://www.techsupportteam.org/forum...ware-mbam.html

    Please let me know how the computer is running, any malware symptoms.

    AVG <<< are you trying to install AVG 8.5 free? I see this via Google about this item: avgnsx.exe
    http://www.avgforums.com/viewtopic.php?t=67
    Here is the forum for support: AVG Free Forum: http://freeforum.avg.com/
    And FAQ's: http://www.avg.com/faq

    Here is a link to other available freeware antivirus programs if you wish to try something else, you certainly should not be online without some protection.
    http://users.telenet.be/bluepatchy/m...oes/Links.html
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  5. #5
    Member
    Join Date
    Dec 2008
    Posts
    30

    Default

    Okay, I updated adobe flash and uninstalled viewpoint.
    I ran ATF-cleaner, and here are the logs for malware & hijackthis.
    MBAM found 4 objects and had to restart the PC, but I assume it took care of them.

    When doing the fixes on Hijack this I mistakenly left IE open when I checked fix seletect, but I closed it immediately after a prompt appeared and then hit OK.

    Also, yeah, we were trying to get AVG on there, since it has been a reliable program, but I'm slow to reinstall it again until I'm pretty sure the PC is clean again...since that error they're talking about is a monster internet killer. We haven't been surfing the internet aside of this forum, so, only internet traffic since has been via online gaming until we're sure it's fixed =)

    It has been running smooth so far, though!


    Malwarebytes' Anti-Malware 1.36
    Database version: 2159
    Windows 5.1.2600 Service Pack 3

    5/20/2009 6:02:59 PM
    mbam-log-2009-05-20 (18-02-59).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 165059
    Time elapsed: 56 minute(s), 15 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 4

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Program Files\Mozilla Firefox\plugins\npbasic.dll1 (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\Qoobox\Quarantine\C\WINDOWS\system32\paso.el.vir (Trojan.Downloader) -> Quarantined and deleted successfully.
    C:\System Volume Information\_restore{5F69E40D-60CC-4500-A3A8-03F803FA340E}\RP819\A0115137.el (Trojan.Downloader) -> Quarantined and deleted successfully.
    C:\WINDOWS\hmluycl.kdv (Trojan.Gumblar) -> Quarantined and deleted successfully.



    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:09:26 PM, on 5/20/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16827)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Nessie\Start Menu\Programs\IMVU\Run IMVU.lnk
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1194729523156
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab2.cab
    O16 - DPF: {99CAAA27-FA0C-4FA4-B88A-4AB1CC7A17FE} (MGLaunch_USAv1001 Class) - http://ares.netgame.com/download/mglaunch_USAv1002.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/pla.../installer.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

    --
    End of file - 6975 bytes

  6. #6
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,247

    Default

    I am seeing Symantec running? Any reason for this?
    http://www.bleepingcomputer.com/star...exe-18728.html
    If not this tool will remove the leftovers.
    http://service1.symantec.com/SUPPORT...&osv=&osv_lvl=

    Read about this item:
    C:\WINDOWS\hmluycl.kdv (Trojan.Gumblar) -> Quarantined and deleted successfully.
    http://uk.news.yahoo.com/16/20090515...w-6315470.html
    http://blog.unmaskparasites.com/2009...jected-script/
    http://www.pcworld.com/article/16489...g_malware.html
    More information: http://www.google.com/search?hl=en&q...ar&btnG=Search
    http://kupika.net/random-discussion/...-infected.html
    but I'm slow to reinstall it again until I'm pretty sure the PC is clean again
    Likely the lack of a functioning antivirus program is some of the reason you got infected. Decide what you are going to use. Install it, update it and scan the system, then post the scan results so I can see them.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  7. #7
    Member
    Join Date
    Dec 2008
    Posts
    30

    Default

    Okay, I removed symantec. It was just an old live-updater that didn't get uninstalled from the last norton I had when the subscription ran out.

    We did have AVG before the infection, it was just that when the infection hit, it totallly messed up avg to the point where it's errors would kill the internet, so we had to uninstall it temporarily.

    Since all of the scans and fixes you've had us do, though, AVG is working fine with no errors, the internet is working good, and regedit is now functioning normally.

    Here is AVG's scan, though all it appears to have found were some cookies.


    can "Scan whole computer" was finished.
    No infection was found during this scan
    Folders selected for scanning:;"Scan whole computer"
    Scan started:;"Friday, May 22, 2009, 5:24:39 AM"
    Scan finished:;"Friday, May 22, 2009, 7:26:51 AM (2 hour(s) 2 minute(s) 12 second(s))"
    Total object scanned:;"571332"
    User who launched the scan:;"Nessie"

    Warnings
    File;"Infection";"Result"
    C:\Documents and Settings\Nessie\Cookies\nessie@247realmedia[1].txt;"Found Tracking cookie.247realmedia";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@247realmedia[1].txt:\247realmedia.com.855b46d;"Found Tracking cookie.247realmedia";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@247realmedia[1].txt:\247realmedia.com.d90d45cf;"Found Tracking cookie.247realmedia";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@2o7[1].txt;"Found Tracking cookie.2o7";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@2o7[1].txt:\2o7.net.3d47affc;"Found Tracking cookie.2o7";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@2o7[1].txt:\2o7.net.ca30b7c8;"Found Tracking cookie.2o7";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@2o7[1].txt:\2o7.net.e7049c28;"Found Tracking cookie.2o7";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@ad.yieldmanager[1].txt;"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@ad.yieldmanager[1].txt:\ad.yieldmanager.com.539b0606;"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@ad.yieldmanager[1].txt:\ad.yieldmanager.com.830b6f08;"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@ad.yieldmanager[1].txt:\ad.yieldmanager.com.b68f2b7b;"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@adrevolver[2].txt;"Found Tracking cookie.Adrevolver";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@adrevolver[2].txt:\adrevolver.com.9b9d670a;"Found Tracking cookie.Adrevolver";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@adrevolver[2].txt:\adrevolver.com.f6cfcad4;"Found Tracking cookie.Adrevolver";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@advertising[1].txt;"Found Tracking cookie.Advertising";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@advertising[1].txt:\advertising.com.203aa218;"Found Tracking cookie.Advertising";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@atdmt[2].txt;"Found Tracking cookie.Atdmt";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@atdmt[2].txt:\atdmt.com.7247c262;"Found Tracking cookie.Atdmt";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@atdmt[2].txt:\atdmt.com.b3e33b5f;"Found Tracking cookie.Atdmt";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@atdmt[3].txt;"Found Tracking cookie.Atdmt";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@atdmt[3].txt:\atdmt.com.7247c262;"Found Tracking cookie.Atdmt";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@atdmt[3].txt:\atdmt.com.b3e33b5f;"Found Tracking cookie.Atdmt";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@bs.serving-sys[1].txt;"Found Tracking cookie.Serving-sys";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@bs.serving-sys[1].txt:\bs.serving-sys.com.5bf1f00f;"Found Tracking cookie.Serving-sys";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@burstnet[2].txt;"Found Tracking cookie.Burstnet";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@burstnet[2].txt:\burstnet.com.27341d57;"Found Tracking cookie.Burstnet";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@burstnet[2].txt:\burstnet.com.a3218a37;"Found Tracking cookie.Burstnet";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@burstnet[2].txt:\burstnet.com.c4fe2ebb;"Found Tracking cookie.Burstnet";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@doubleclick[1].txt;"Found Tracking cookie.Doubleclick";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@doubleclick[1].txt:\doubleclick.net.bf396750;"Found Tracking cookie.Doubleclick";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@doubleclick[2].txt;"Found Tracking cookie.Doubleclick";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@doubleclick[2].txt:\doubleclick.net.bf396750;"Found Tracking cookie.Doubleclick";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@fastclick[2].txt;"Found Tracking cookie.Fastclick";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@fastclick[2].txt:\fastclick.net.57e8da10;"Found Tracking cookie.Fastclick";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@fastclick[2].txt:\fastclick.net.8a6435e9;"Found Tracking cookie.Fastclick";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@fastclick[2].txt:\fastclick.net.94ca190b;"Found Tracking cookie.Fastclick";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@fastclick[2].txt:\fastclick.net.fac3d6f0;"Found Tracking cookie.Fastclick";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@media.adrevolver[1].txt;"Found Tracking cookie.Adrevolver";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@media.adrevolver[1].txt:\media.adrevolver.com.7fd89687;"Found Tracking cookie.Adrevolver";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@mediaplex[1].txt;"Found Tracking cookie.Mediaplex";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@mediaplex[1].txt:\mediaplex.com.f652b123;"Found Tracking cookie.Mediaplex";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@realmedia[2].txt;"Found Tracking cookie.Realmedia";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@realmedia[2].txt:\realmedia.com.855b46d;"Found Tracking cookie.Realmedia";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@realmedia[2].txt:\realmedia.com.ef906bac;"Found Tracking cookie.Realmedia";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[2].txt;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[2].txt:\revsci.net.2df99d79;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[2].txt:\revsci.net.44927ec;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[2].txt:\revsci.net.55564293;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[2].txt:\revsci.net.e9dbeb91;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[3].txt;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[3].txt:\revsci.net.44927ec;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[3].txt:\revsci.net.26b016c3;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[3].txt:\revsci.net.2df99d79;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[3].txt:\revsci.net.55564293;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[3].txt:\revsci.net.9890547d;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@revsci[3].txt:\revsci.net.e9dbeb91;"Found Tracking cookie.Revsci";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@serving-sys[1].txt;"Found Tracking cookie.Serving-sys";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@serving-sys[1].txt:\serving-sys.com.255d6f2f;"Found Tracking cookie.Serving-sys";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@serving-sys[1].txt:\serving-sys.com.400f83f;"Found Tracking cookie.Serving-sys";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@serving-sys[1].txt:\serving-sys.com.4b416ef8;"Found Tracking cookie.Serving-sys";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@serving-sys[1].txt:\serving-sys.com.606c3d3b;"Found Tracking cookie.Serving-sys";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@serving-sys[1].txt:\serving-sys.com.6a1cf9e8;"Found Tracking cookie.Serving-sys";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@serving-sys[1].txt:\serving-sys.com.c9034af6;"Found Tracking cookie.Serving-sys";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@statse.webtrendslive[1].txt;"Found Tracking cookie.Webtrendslive";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@statse.webtrendslive[1].txt:\statse.webtrendslive.com.b4ca7df0;"Found Tracking cookie.Webtrendslive";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@tacoda[1].txt;"Found Tracking cookie.Tacoda";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@tacoda[1].txt:\tacoda.net.27341d57;"Found Tracking cookie.Tacoda";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@tacoda[1].txt:\tacoda.net.4366831a;"Found Tracking cookie.Tacoda";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@tacoda[1].txt:\tacoda.net.5935e89;"Found Tracking cookie.Tacoda";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@tacoda[1].txt:\tacoda.net.c4fe2ebb;"Found Tracking cookie.Tacoda";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@tacoda[1].txt:\tacoda.net.cd7ce44f;"Found Tracking cookie.Tacoda";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@tacoda[1].txt:\tacoda.net.ed9c50d1;"Found Tracking cookie.Tacoda";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@trafficmp[2].txt;"Found Tracking cookie.Trafficmp";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@trafficmp[2].txt:\trafficmp.com.37644bdb;"Found Tracking cookie.Trafficmp";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@trafficmp[2].txt:\trafficmp.com.a00e30b4;"Found Tracking cookie.Trafficmp";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@trafficmp[2].txt:\trafficmp.com.ae53b8b;"Found Tracking cookie.Trafficmp";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@trafficmp[2].txt:\trafficmp.com.e2e71e33;"Found Tracking cookie.Trafficmp";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@trafficmp[2].txt:\trafficmp.com.f3e5803e;"Found Tracking cookie.Trafficmp";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@tribalfusion[2].txt;"Found Tracking cookie.Tribalfusion";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@tribalfusion[2].txt:\tribalfusion.com.dcc03271;"Found Tracking cookie.Tribalfusion";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@zedo[1].txt;"Found Tracking cookie.Zedo";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@zedo[1].txt:\zedo.com.27f1639b;"Found Tracking cookie.Zedo";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@zedo[1].txt:\zedo.com.a5b6a132;"Found Tracking cookie.Zedo";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@zedo[1].txt:\zedo.com.c1dd09f2;"Found Tracking cookie.Zedo";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@zedo[1].txt:\zedo.com.cef1c7af;"Found Tracking cookie.Zedo";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@zedo[1].txt:\zedo.com.dd15d628;"Found Tracking cookie.Zedo";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@zedo[1].txt:\zedo.com.f1d14556;"Found Tracking cookie.Zedo";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@zedo[1].txt:\zedo.com.f462b69f;"Found Tracking cookie.Zedo";"Moved to Virus Vault"
    C:\Documents and Settings\Nessie\Cookies\nessie@zedo[1].txt:\zedo.com.ff8ec9c0;"Found Tracking cookie.Zedo";"Moved to Virus Vault"

  8. #8
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,247

    Default

    Look like all cookies to me, you can control those cookies it you want, see this: http://www.mvps.org/winhelp2002/cookies.htm
    http://www.microsoft.com/windows/ie/...cy/config.mspx

    Remove that junk from the Virus Vault like this:
    Open AVG > Histroy > Virus Vault > Empty Vault

    How is the computer running now? Let's see if we can get Recovery Console installed.

    You have: Microsoft Windows XP Home Edition
    http://www.microsoft.com/downloads/d...displaylang=en

    Download this file: WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe to your Desktop.

    Drag that file to combofix and drop it on the cat, like:



    Since we do not need to scan with combofix, click NO

    If everything goes ok, post to let me know and I will post closing information.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  9. #9
    Member
    Join Date
    Dec 2008
    Posts
    30

    Default

    Alright, done and done.
    Emptied the vault and installed recovery console. Computer seems to be acting fine, now.
    AVG now works and does not give the internet killing error. The computer runs faster, no redirects so far, and regedit now functions!

    Thanks a bunch!

  10. #10
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
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    Default

    Thanks for the feedback, let's do this as we wrap up.

    Remove combofix from the computer like this:

    Click START then RUN
    Now type or copy Combofix /u in the runbox and click OK.
    Note the space between the X and the U, it needs to be there.



    Clean the System Restore files like this:

    Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    Reboot

    Turn ON System Restore,
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.

    Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
    (MBAM is yours to keep if you wish, keep it updated and run it once a month or so)

    Update AVG and scan the system, to be sure it is running right and scanning clean.
    Some good AVG information:
    FAQ: http://www.avg.com/faq
    AVG Free Forum: http://freeforum.avg.com/

    If all is well at this point, let me know and I will close the topic.

    Some good information for you:
    http://users.telenet.be/bluepatchy/m...wcomputer.html
    http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

    Here is some great information from experts in this field that will help you stay clean and safe online.
    http://users.telenet.be/bluepatchy/m...revention.html
    http://forums.spybot.info/showthread.php?t=279
    http://russelltexas.com/malware/allclear.htm
    http://forum.malwareremoval.com/viewtopic.php?t=14
    http://www.bleepingcomputer.com/forums/topict2520.html
    http://cybercoyote.org/security/not-admin.shtml

    http://www.malwarecomplaints.info/

    Thanks...pskelley
    Safer Networking Forums
    http://www.spybot.info/en/donate/index.html
    If you are reading this information...thank a teacher,
    If you are reading it in English...thank a soldier.

    How hard are your passwords to crack?
    http://www.microsoft.com/protect/you...d/checker.mspx

    http://users.telenet.be/bluepatchy/m...oes/Links.html
    http://www.microsoft.com/windows/ie/...rotection.mspx
    Improve the safety of your browsing and e-mail activities
    http://www.microsoft.com/protect/com.../browsing.mspx
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

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