Having some trouble with Virtumonde, Win32.Agent.PZ and others

[willb]

Hi everybody, this is my first time posting in this forum so I hope I get everything right for you. I'm trying to sort out my dad's computer, he let a family friend use it a bit and now it's really really slow. I've run Spybot a couple of times, and each time it comes up listing problems with Win32.TDSS.rtk, Win32.Agent.pz and virtumonde, then crashes just before the end of the scan. I've tried scanning in safe mode but the same thing happens. Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:51, on 10/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\QBU\QkOnBtn.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Apps\Powercinema\PCMService.exe
C:\Program Files\Kontiki\KHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {E1BACF55-35E1-4E47-9247-2D48660E5545} - (no file)
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [QkOnBtn] C:\Program Files\QBU\QkOnBtn.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\techguysctss\sscommon\common\snapins\toolkit_techguys\bin\sdscanner\pctsTray.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Rapportexe] "C:\Program Files\Trusteer\Rapport\bin\RapportService.exe" -start -after_boot
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: __c00B714A - C:\WINDOWS\system32\__c00B714A.dat (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 8963 bytes


Can anybody help me?

any thanks,

Will

[willb]

*many thanks, not any thanks.

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You must have read and followed the "Before you Post" instructions.

Posting additional comments or logs before a volunteer responds, can push you back instead of forward, because your thread ends up with a newer date. Also, helpers may think you are already being assisted because of the post count.

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from here:

Link 1

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
• See this Link for programs that need to be disabled and instruction on how to disable them.
• Remember to re-enable them when we're done.
  
  
• Double click on ComboFix.exe & follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/comb...o-use-combofix

3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tuto...nstall-man.jpg

Thanks

[willb]

Hi, thanks for getting back to me. Sorry about the second post, I should have read the rules more carefully. I've done all of the things you said, here are the logs:

ComboFix log:

ComboFix 09-06-10.02 - Charles 11/06/2009 13:19.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.502.88 [GMT 1:00]
Running from: c:\documents and settings\Charles\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Dynamic Toolbar
c:\windows\system32\drivers\UACypqwrqxf.sys
c:\windows\system32\UACnbuunhjx.dat
c:\program files\Dynamic Toolbar\PBUKV2\Cache\ErrorLog.txt
c:\program files\Dynamic Toolbar\PBUKV2\Cache\go.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\home.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\logo_pb.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\parent_off.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\parent_on.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\pbukv2tb0200.cfg
c:\program files\Dynamic Toolbar\PBUKV2\Cache\popup_off.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\popup_on.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\search.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\services.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\skin.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\skin1.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\skin2.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\skin3.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\skin4.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\skin5.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\store.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\style.css
c:\program files\Dynamic Toolbar\PBUKV2\Cache\support.bmp
c:\program files\Dynamic Toolbar\PBUKV2\Cache\ticker.xml
c:\windows\system32\uacinit.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-05-11 to 2009-06-11 )))))))))))))))))))))))))))))))
.

2009-06-10 10:54 . 2009-06-10 10:54 -------- d-----w- c:\program files\ERUNT
2009-06-10 10:25 . 2009-06-10 10:25 -------- d-----w- c:\program files\Trend Micro
2009-06-10 08:06 . 2009-06-10 09:58 -------- d--h--w- C:\$AVG8.VAULT$
2009-06-09 22:58 . 2009-06-09 22:58 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-06-09 21:54 . 2009-06-09 21:54 -------- d-sh--w- c:\documents and settings\Charles\IETldCache
2009-06-09 21:47 . 2009-04-30 21:22 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2009-06-09 21:47 . 2009-04-30 21:22 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2009-06-09 21:47 . 2009-06-09 21:47 -------- d-----w- c:\windows\ie8updates
2009-06-09 21:47 . 2009-05-12 05:11 102912 ------w- c:\windows\system32\dllcache\iecompat.dll
2009-06-09 21:44 . 2009-06-09 21:45 -------- dc-h--w- c:\windows\ie8
2009-06-09 21:30 . 2009-06-09 21:30 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-06-09 21:30 . 2009-06-09 21:30 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-06-09 21:30 . 2009-06-09 21:30 327688 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-06-09 21:30 . 2009-06-09 21:30 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-09 21:29 . 2009-06-11 12:13 -------- d-----w- c:\windows\system32\drivers\Avg
2009-06-09 21:29 . 2009-06-09 21:29 -------- d-----w- c:\program files\AVG
2009-06-09 21:29 . 2009-06-09 21:29 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-06-09 21:16 . 2009-06-09 21:16 -------- d-----w- c:\documents and settings\Charles\Application Data\AVG8
2009-06-06 23:04 . 2009-06-06 23:04 -------- d-----w- C:\bdd2cf177ac6bcba711a683468b2

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-11 12:27 . 2007-12-29 22:32 -------- d-----w- c:\documents and settings\All Users\Application Data\Kontiki
2009-06-10 10:23 . 2005-09-20 09:52 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-06-10 08:29 . 2007-12-28 17:00 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-06-10 08:29 . 2007-12-28 17:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-06-09 20:26 . 2007-12-29 22:32 -------- d-----w- c:\program files\Kontiki
2009-06-09 20:25 . 2005-09-20 10:12 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-06-09 20:23 . 2009-03-15 08:45 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-06-09 20:03 . 2007-02-07 17:40 -------- d-----w- c:\program files\Google
2009-05-13 05:15 . 2004-08-10 15:38 915456 ----a-w- c:\windows\system32\wininet.dll
2009-05-07 23:45 . 2005-09-20 09:56 -------- d-----w- c:\program files\Java
2009-05-07 23:17 . 2009-05-07 23:17 152576 ----a-w- c:\documents and settings\Charles\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2009-05-07 15:32 . 2004-08-10 15:37 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-17 12:26 . 2004-08-10 15:38 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-17 00:54 . 2005-09-20 10:07 -------- d-----w- c:\program files\Common Files\SureThing Shared
2009-04-17 00:19 . 2009-04-17 00:19 -------- d-----w- c:\documents and settings\Charles\Application Data\Sonic
2009-04-17 00:18 . 2009-04-17 00:18 -------- d-----w- c:\documents and settings\Charles\Application Data\Leadertech
2009-04-15 14:51 . 2004-08-10 15:38 585216 ----a-w- c:\windows\system32\rpcrt4.dll
2009-04-12 20:47 . 2009-04-12 20:47 -------- d-----w- c:\documents and settings\NetworkService\Application Data\Trusteer
2009-03-15 07:58 . 2009-03-15 07:57 46640 ----a-w- c:\windows\system32\msln.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"Rapportexe"="c:\program files\Trusteer\Rapport\bin\RapportService.exe" [2009-04-01 972008]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"kdx"="c:\program files\Kontiki\KHost.exe" [2008-02-27 1032376]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2005-01-08 102491]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-01-08 692315]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-10-08 155648]
"QkOnBtn"="c:\program files\QBU\QkOnBtn.EXE" [2005-05-17 184320]
"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2004-10-08 126976]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-09 1948440]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-09-20 98304]
"PCMService"="c:\apps\Powercinema\PCMService.exe" [2005-04-29 127118]
"4oD"="c:\program files\Kontiki\KHost.exe" [2008-02-27 1032376]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-06-09 21:30 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%ProgramFiles%\\AOL 9.0\\aol.exe"=
"%ProgramFiles%\\UBISOFT\\Splinter Cell Pandora Tomorrow\\logo_ubi.exe"=
"%ProgramFiles%\\UBISOFT\\Splinter Cell Pandora Tomorrow\\pandora.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AOL 9.0\\waol.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kontiki\\KService.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\APPS\\skype\\phone\\Skype.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [09/06/2009 22:30 327688]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [09/06/2009 22:30 108552]
R1 RapportKELL;RapportKELL;c:\program files\Trusteer\Rapport\bin\RapportKELL.sys [02/04/2009 23:46 56808]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [02/04/2009 23:46 89192]
R1 SMBHC;Microsoft SM Bus Host Controller Driver;c:\windows\system32\drivers\smbhc.sys [20/09/2005 10:43 6784]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [09/06/2009 22:29 298776]
R3 SMBBATT;Microsoft Smart Battery Driver;c:\windows\system32\drivers\smbbatt.sys [20/09/2005 10:44 16000]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
HKCU-Run-IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} - c:\program files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
HKLM-Run-NBKeyScan - c:\program files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe
HKLM-Run-ISTray - c:\program files\techguysctss\sscommon\common\snapins\toolkit_techguys\bin\sdscanner\pctsTray.exe
HKLM-Run-AVG7_CC - c:\progra~1\Grisoft\AVG7\avgcc.exe
Notify-__c00B714A - c:\windows\system32\__c00B714A.dat


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/ig?hl=en
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.yahoo.com/
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-11 13:27
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2128)
c:\windows\system32\WININET.dll
c:\program files\Trusteer\Rapport\bin\rooksbas.dll
c:\program files\Trusteer\Rapport\bin\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\apps\Powercinema\Kernel\TV\CLCapSvc.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\program files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\program files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
c:\apps\HIDSERVICE\HidService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Kontiki\KService.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\apps\Powercinema\Kernel\TV\CLSched.exe
c:\windows\system32\CF1125.exe
c:\windows\system32\wscntfy.exe
c:\program files\Java\jre6\bin\jucheck.exe
.
**************************************************************************
.
Completion time: 2009-06-11 13:32 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-11 12:32

Pre-Run: 26,974,126,080 bytes free
Post-Run: 26,870,931,456 bytes free

205 --- E O F --- 2009-06-09 21:49



HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:36:19, on 11/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\QBU\QkOnBtn.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Apps\Powercinema\PCMService.exe
C:\Program Files\Kontiki\KHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [QkOnBtn] C:\Program Files\QBU\QkOnBtn.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\techguysctss\sscommon\common\snapins\toolkit_techguys\bin\sdscanner\pctsTray.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Rapportexe] "C:\Program Files\Trusteer\Rapport\bin\RapportService.exe" -start -after_boot
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: __c00B714A - C:\WINDOWS\system32\__c00B714A.dat (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 8843 bytes



Uninstall list:

Adobe Acrobat 5.0
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.1.0
AVG Free 8.5
BBC iPlayer Download Manager
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
ERUNT 1.1j
GearDrvs
Google Earth
HijackThis 2.0.2
Java 2 Runtime Environment, SE v1.4.2_05
Java(TM) 6 Update 13
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.10)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
OpenOffice.org Installer 1.0
Picasa 3
Rapport
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Sonic MyDVD
Sonic RecordNow!
Spybot - Search & Destroy
Update for Windows Internet Explorer 8 (KB971180)
VCRedistSetup
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3



Many thanks,

Will

[pskelley]

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Flash Player ActiveX <<< check this:
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/securit...apsb09-01.html

Adobe Reader 7.1.0 <<< out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-100...ml?tag=nl.e433
http://blogs.adobe.com/psirt/2009/04...der_issue.html
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows (make sure to uncheck any toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

Java 2 Runtime Environment, SE v1.4.2_05 VERY old
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
all out of date and unsafe:
Java(TM) 6 Update 13 <<< valid, but there is an update available.
http://forums.spybot.info/showpost.p...80&postcount=2 <<< see this:
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsof...java-15413.php
http://raproducts.org/ <<< if you have trouble uninstaling that old version, this tool will help.

Before we start, I as assuming AVG 8 is your antivirus of choice (run it myself) but you still have Symantec running and that is not a good thing:
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
This tool wil help you remove the old program:
http://service1.symantec.com/SUPPORT...&osv=&osv_lvl=

Read and follow the directions carefully and in the numbered order.

1) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O20 - Winlogon Notify: __c00B714A - C:\WINDOWS\system32\__c00B714A.dat (file missing)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

3) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/art...efetch-XP.html

4) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum...ware-mbam.html

How is the computer running now?

Thanks...Phil

[willb]

Thanks for all of that, the computer is running much faster now! Here is the MBAM Log:

Malwarebytes' Anti-Malware 1.37
Database version: 2262
Windows 5.1.2600 Service Pack 3

11/06/2009 16:32:03
mbam-log-2009-06-11 (16-32-03).txt

Scan type: Full Scan (C:\|)
Objects scanned: 105627
Time elapsed: 23 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\UACarhkmmnc.log (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\UACqexnhetp.log (Trojan.Agent) -> Quarantined and deleted successfully.


Here is the HJT logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:41:00, on 11/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\QBU\QkOnBtn.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Apps\Powercinema\PCMService.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Java\jre6\bin\jucheck.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [QkOnBtn] C:\Program Files\QBU\QkOnBtn.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\techguysctss\sscommon\common\snapins\toolkit_techguys\bin\sdscanner\pctsTray.exe"
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Unknown owner - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

--
End of file - 8554 bytes

Many thanks again!

Will

[pskelley]

Will, it looks pretty good from here here is some additional information that might help you make it run even better:

http://www.netsquirrel.com/msconfig/msconfig_xp.html
http://users.telenet.be/bluepatchy/m...wcomputer.html
http://www.malwareremoval.com/tutori...ningslowly.php
http://www.bleepingcomputer.com/foru...2&#entry487112
http://www.microsoft.com/atwork/getstarted/speed.mspx

Let's see if we can wrap up like this.

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.



Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.


Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, keep it updated and run it once a month or so)

Update AVG Free 8.5 and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.
Some good AVG information:
FAQ: http://www.avg.com/faq
AVG Free Forum: http://freeforum.avg.com/

If all is well at this point, let me know and I will close the topic.

Some good information for you:
http://users.telenet.be/bluepatchy/m...wcomputer.html
http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/m...revention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...Phil
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

How hard are your passwords to crack?
http://www.microsoft.com/protect/you...d/checker.mspx

http://users.telenet.be/bluepatchy/m...oes/Links.html
http://www.microsoft.com/windows/ie/...rotection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/com.../browsing.mspx

[willb]

I've just run MBAM and I'm in the process of running AVG, everything looks clean and it is running so much faster! Thankyou so much for all of your help, I will be recommending Spybot to everybody.

Thanks again,

Will