Hi mmarsh000
YesOK to just let Spybot fix?
Do not worry, both are legitimate files......
cpqset.exe is a process belonging to the Hewlett Packard Configuration Module
sbhook.dll is a version\r belonging to Motive System\r from Motive Communications, Inc.\r
If combofix /u doesn't work ,you can use this
Download OTC by Old Timer and save it to your Desktop.
- Double-click OTC.exe
- Click the CleanUp! button
- Select Yes when the Begin cleanup Process? Prompt appears
- If you are prompted to Reboot during the cleanup, select Yes
- The tool will delete itself once it finishes, if not delete it by yourself
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
Thanks peku006