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Thread: How do I uninstall regtool? Backdoor malware?

  1. #1
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    Red face How do I uninstall regtool? Backdoor malware?

    I unwittingly installed regtool thinking that it could help with a problem I was having. After doing the freescan they wanted me to purchase. I did not buy it, but now have their scan and pop-up appear at start-up and at other times. No uninstall that I see. Right clicking the icon gives choices of open, help, or shut down. I don't trust this ware as another website calls it rogue software that opens a backdoor to my computer. A web search claims that spy bot and malwarebytes.org can take care of this problem. I've rerun spybot S&D but the:

    Open
    Help
    __________________
    Shut Down

    box remains open from my right click to the reg tool icon in the lower righthand corner of my IE 7 screen. I do not know how to irradicate Reg Tool from my computer. Do you?

  2. #2
    Member of Team Spybot tashi's Avatar
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    Default

    Hello genealogy-janet,

    Please see this forum's FAQ, "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Then start a new topic providing the HJT log, and I will close this one as helpers look for threads without a response.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Default Thanks Tashi, but how do I get the HJT log?

    Thanks for responding, Tashi. I read the sticky before posting, and did not include the HJT log because I do not know how to obtain it. I suppose I may need to Wicki or do an engine search to learn how.

    Once I figure that out, I will start a new thread with the log. I went to the malwarebytes site but did not download as I would be sad to load more problems. I feel that I have much to learn. I appreciate your answer. The volunteers, here, are Angels!

  4. #4
    Member of Team Spybot tashi's Avatar
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    Default

    Hi genealogy-janet.

    Quote Originally Posted by genealogy-janet View Post
    Thanks for responding, Tashi. I read the sticky before posting, and did not include the HJT log because I do not know how to obtain it. I suppose I may need to Wicki or do an engine search to learn how.
    The instructions on how to produce a HJT log and the download link are in post #2 of "Before You Post" http://forums.spybot.info/showpost.p...50&postcount=2

    Cheers.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
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    Default Thank you!

    Thank you! I will go there, now.

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