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Thread: Spybot won't let me purge a Fraud.windowsrecovery malware threat; please help.

  1. #1
    Junior Member
    Join Date
    May 2011
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    2

    Default Spybot won't let me purge a Fraud.windowsrecovery malware threat; please help.

    My laptop was infected with the Fraud.windowsrecovery malware. I ran an updated Spybot scan to identify and remove it; S&D created a backup of Fraud.windowsrecovery but won't let me purge this backup? I got this message: Cannot create File C:\program\data\spybot Search & Destroy recovery overview.ini Access is denied. I'm afraid it's still on my computer?

    When I shut down; at the last possible second I see something ominous--either a pop-up with some Asian writing or a little robot with x's for eyes and a tongue sticking out--both making me very nervous.

    I was able to unhide my files but unable to back them up on a DVD--suddenly my Windows Media Player is not working.

    If it helps--I'm using Vista Home Premium as my OS, my browser is Google Chrome.

    I'd really appreciate any help or advice you can provide; thanks in advance. Please be very specific as I'm not experienced with any of this.

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
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    30,965

    Default

    Hello msmarmite,

    In case you missed it please see the FAQ which also includes guidelines for this forum and instructions in post #2 on how to provide preliminary "DDS" logs used for analysis.
    "BEFORE You POST"(Please read this Procedure Before Requesting Assistance)

    Then start a new topic providing the DDS logs as shown in that sticky and a volunteer analyst will advise you when available.

    If DDS won't run and produce a log please start a new topic anyway and explain the situation.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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