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Thread: Doesn't seem to be working

  1. #1
    Junior Member
    Join Date
    Oct 2011
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    2

    Default Doesn't seem to be working

    Thanks in advance to anyone that can help. I have d-loaded the new free version of spy-bot. I ran the full scan and asked to remove the mal-ware. A box pops up telling me I have not selected anything and do I want to remove all of the above. I press yes to remove and it appears nothing happens. I thought I would get a message once the removal had taken place.

    What am I missing?

    H

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,500

    Default

    Which version of Spybot do you have?

  3. #3
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Which Windows version do you run?

    Best regards
    Sandra
    Team Spybot

  4. #4
    Junior Member
    Join Date
    Oct 2011
    Posts
    2

    Default

    Inhave the latest free version

    Thanks
    H

  5. #5
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,965

    Default

    Hello Hasher,

    Please open Spybot Search & Destroy > Help > About and let us know the version that is listed there along with the date of last definitions. (Updates)

    How is the computer running? Please list other security programs installed, also the operating system.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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