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Thread: IE not working/Networking disabled

  1. #21
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    Ken

    I think all is ok at this time with virus activity - nothing seems to be interfereing so if you're happy, io'm happy.

    i am still working out some kinks with the wireless networking (getting popups from netgear everytime we boot up asking whether we want to use netgear or windows to manage the network). Paws handed me off to another tech who is trying to alleviate the issue by changing some things in the msconfig menu.

    i did have a question about another computer (a desktop) that we don't use as frequently but maybe you can direct me to which forum could help for that. basically, it's plugged into a power strip that gets turned on and off a lot. io've noticed lately that when i turn the power strip on, the computer must be getting turned on and the screen is in dos mode and says something about pressing f2 to continue or f1 to ignore. i click f1 and the machine boots up but the clock is all out of whack as far as date and time. if i fix it manually, next time i turn on the power strip (note i am not actually turning on the computer, it is just that its power cord goes from "cold" to "hot" connection, i get the same message and same issues with date and time.
    i've tried the web sync, but that doesn't help.

    if you have any ideas, please let me know.

    thank you so much for all your help

    regards,

    loopy

  2. #22
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    Loopy,

    If the computer is old the battery that powers the CMOS chip that holds all the configuration could be ready to be replaced, there cheap, less than $5, the configuration holds the current time and date also. I would disconnect this computer from the power strip, turning a computer on and off randomly like this can cause you some issues

    Post back in the same forum that you did with Paws with help with that.


    Open OTL and click on Clean Up and it will remove programs we used to clean your system along with there backups

    Malwarebytes is the free version and yours to keep and will not be removed

    Keeping your Java updated is very important to the security of your system, info here on how to update
    http://forums.spybot.info/showpost.p...80&postcount=2





    Safe Surfn
    Ken
    Last edited by ken545; 2011-11-25 at 20:42.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  3. #23
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    Thank you Ken for all your help and advice.

    Cleaned up the OTL and looked into the JAVA update info...unfortunately it is too technical for me...the links to JAVA are confusing and there's no simple button to push to update...seems contradictory...one spot is for an update the other is for the new app, but it also says older versions should be removed....that's confusing. Then the Oracle site is way too technical. I have no idea where to start.

    I will look into the other links however as they seem like good reading...

    oh lookee, i just got a balloon that says Java update is available..maybe i will just click on that and see where it goes...

    thanks again

    Loopy

  4. #24
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    Loopy, that Java update would work

    JRE 6 Update 29 <--This is what it should install, you can find out by going to the control panel > Java > General Tab > About.


    After it installs then you can go into the Control Panel > Add Remove Programs and uninstall any previous versions.

    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  5. #25
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    I will look for that, thanks Ken.

    Thanks for all your help.

    Loopy

  6. #26
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    Ken -

    I removed update 20, and in addition to the update 29 which is what i will leave on, there is a program called Java DB 10.5.3.0

    can i delete that one too?

  7. #27
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    Its programming from Sun Microsystems, the makers of Java, it has an uninstall option but since I am not a programmer and its not malicious I think I would just leave it be.

    From your OTL Extras log
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{00BA866C-F2A2-4BB9-A308-3DFA695B6F7C}" = Java DB 10.5.3.0
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  8. #28
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    Thanks Ken.

    Will do.

    Thanks for all the help.

    Loopy

  9. #29
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    Your more than welcome
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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