I'm pretty new to forums, and certainly new to requesting help via forums so hopefully i'm not too much trouble ^_^.
I ran spybot and got W3i.IQ5.fraud detected. The fixing failed.
This system was used by four college kids for a while so it has picked up a number of viruses and probably a rootkit or two over the years which have been for the most part kept in check with amateur fixes of varius types...many virus removal tools and most likely some registry checks/editors have been run by my cousin at some point in the past.
Now I'm the only person who will be using it and i would love to finally clean this without missing some underlying problem.
I noticed that the DDS log shows AVG enabled and updated...I'm almost positive that was removed, or was intended to be removed to make room for malwarebytes. I'm not even sure if those do the same things but that's what i remember. I can't visually see AVG anywhere except for a broken shortcut in a desktop folder.
Two things to note perhaps...there's a shortcut labeled iExplorere.exe that has a wierd picture and prompts me before it will open (I did not open it), and about two weeks ago my internet stopped working via ethernet cable (cable not detected)...that one's probably hardware but i read somewhere this W3i thing could mess with hardware.
THANK YOU FOR YOUR TIME I KNOW THIS ISN'T EASY, and hopefully i didn't miss anything/drone on about things that don't matter.
Here's the short spybot log .
--- Search result list ---
Hint of the Day: Click the bar at the right of this to see more information! ()
W3i.IQ5.fraud: [SBI $5ADC6E84] Program directory (Directory, fixing failed)
C:\Windows\System32\AI_RecycleBin\
...and here's the not so short DDS log
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by richard at 21:47:55 on 2012-05-22
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.3582.2277 [GMT -6:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\PnkBstrB.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\RegServe\RSListener.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\File Cleaner Pro\FileCleaner-Pro.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com/?pc=ZUGO&form=ZGAPHP
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {399C60D2-38B1-4E25-B9E7-6498C1BC2DCD} - No File
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: {C53FE659-316A-4F56-A194-A5BE491BE866} - No File
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [FileCleaner-Pro] c:\program files\file cleaner pro\FileCleaner-Pro.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Skytel] Skytel.exe
mRun: [RSListener] c:\program files\regserve\RSListener.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: {5CFA5B80-01F4-420F-B18B-545712C8A1C8} - http://www.playsushi.com/About.ps?l=3&t=nEjB59C7U
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{2AE248EC-1200-4260-8370-2CDBD9A93DA7} : DhcpNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{C6ECEB31-BFA1-4A56-9BC3-565EBBE2677A} : DhcpNameServer = 192.168.0.1 205.171.2.25
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-1-3 63928]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-28 21504]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-1-1 654408]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\nvidia corporation\nvidia update core\daemonu.exe [2012-4-20 2348352]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2012-2-29 382272]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-1-1 22344]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-10 136176]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-2-29 158856]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-3-29 257696]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\steam\steamapps\common\dragon age origins\bin_ship\daupdatersvc.service.exe --> c:\program files\steam\steamapps\common\dragon age origins\bin_ship\DAUpdaterSvc.Service.exe [?]
S3 GEST Service;GEST Service for program management.;c:\program files\gigabyte\gest\GSvr.exe [2008-9-27 47624]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-1-10 136176]
S3 UsbFltr;WayTech USB Filter Driver1;c:\windows\system32\drivers\UsbFltr.sys [2007-4-9 9600]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2012-05-14 21:51:59 -------- d-----w- c:\program files\Diablo III
2012-05-14 08:18:43 -------- d-----w- c:\users\richard\Diablo-III-8370-enUS-Installer
2012-05-11 09:02:10 -------- d-----w- c:\programdata\ONScripter-En
2012-05-11 09:02:10 -------- d-----w- c:\programdata\Moonshine
2012-05-11 08:58:43 -------- d-----w- c:\program files\Moonshine
2012-05-04 09:13:45 -------- d-----w- c:\program files\1ClickDownload
2012-04-26 09:26:57 5120 ----a-w- c:\windows\system32\wmi.dll
2012-04-26 09:26:57 172032 ----a-w- c:\windows\system32\wintrust.dll
2012-04-26 09:26:57 157696 ----a-w- c:\windows\system32\imagehlp.dll
2012-04-26 09:26:57 12800 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-04-26 09:20:05 -------- d-sh--w- c:\windows\system32\%APPDATA%
.
==================== Find3M ====================
.
2012-05-05 09:36:05 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-05-05 09:36:05 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-21 02:22:45 472808 ----a-w- c:\windows\system32\deployJava1.dll
2012-04-04 21:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-02-29 23:59:00 881984 ----a-w- c:\windows\system32\nvgenco32.dll
2012-02-29 23:59:00 7713088 ----a-w- c:\windows\system32\nvwgf2um.dll
2012-02-29 23:59:00 61248 ----a-w- c:\windows\system32\OpenCL.dll
2012-02-29 23:59:00 5892928 ----a-w- c:\windows\system32\nvcuda.dll
2012-02-29 23:59:00 2517312 ----a-w- c:\windows\system32\nvcuvid.dll
2012-02-29 23:59:00 2437440 ----a-w- c:\windows\system32\nvcuvenc.dll
2012-02-29 23:59:00 2301248 ----a-w- c:\windows\system32\nvapi.dll
2012-02-29 23:59:00 19444544 ----a-w- c:\windows\system32\nvoglv32.dll
2012-02-29 23:59:00 17543488 ----a-w- c:\windows\system32\nvcompiler.dll
2012-02-29 23:59:00 15009600 ----a-w- c:\windows\system32\nvd3dum.dll
2012-02-29 23:59:00 10819392 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2012-02-29 23:59:00 1000256 ----a-w- c:\windows\system32\nvdispco32.dll
2012-02-29 20:56:41 3881792 ----a-w- c:\windows\system32\nvcpl.dll
2012-02-29 20:55:16 2719040 ----a-w- c:\windows\system32\nvsvc.dll
2012-02-29 20:53:47 108352 ----a-w- c:\windows\system32\nvmctray.dll
2012-02-29 20:53:46 645440 ----a-w- c:\windows\system32\nvvsvc.exe
2012-02-29 20:53:46 62272 ----a-w- c:\windows\system32\nvshext.dll
2012-02-29 19:26:56 416064 ----a-w- c:\windows\system32\nvStreaming.exe
2012-02-28 01:18:55 1799168 ----a-w- c:\windows\system32\jscript9.dll
2012-02-28 01:11:21 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2012-02-28 01:11:07 1127424 ----a-w- c:\windows\system32\wininet.dll
2012-02-28 01:03:16 2382848 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 21:48:16.05 ===============
Sorry about those two links there...not sure why there's links in a log but i'm pretty sure at least the sushi one is malicious. Not sure what i should do.