Urgent, Cannot open firefox window even uninstalled spybot

**happytriger2000** · 2013-05-09, 05:01

Hi,
spybot is preventing fom openning firefox window, even when uninstalled Spybot, need help here.

**Zenobia** · 2013-05-09, 05:09

Could you give more details.Any error messages,prompts from Spybot,or anything like that?

**happytriger2000** · 2013-05-09, 05:21

There wasn't any error in Spybot. I installed Spybot 2 days ago, it was fine yesterday and today firefox windows cannot open, I donot want to loose those tabs.

**happytriger2000** · 2013-05-09, 05:22

Ok, yes there was an error with the Firewall: 0x8007042c” error message when you try to start Windows Firewall

**happytriger2000** · 2013-05-09, 05:24

I'm @ this link: http://support.microsoft.com/kb/2530126/en-us running the "scan for and remove malware". The scan is done, but the windows still cannot open. Will restart now.

**happytriger2000** · 2013-05-09, 05:42

Restarting does not help.....can someone tell how to solve this.

**Zenobia** · 2013-05-09, 06:31

This is a page for when Firefox won't start:
https://support.mozilla.org/en-US/kb...find-solutions

As for your firewall,did you also try steps 7 to 10,after you ran Microsoft Safety Scanner?
And are you using Windows 7?

**happytriger2000** · 2013-05-09, 08:23

7.Click Start, and then typeWindows Firewallin the Search programs and filesbox (Windows 7) or in the Start search box (Windows Vista).

I get this:
http://youtu.be/J5qwxDHi8I8

can't even get to step 8,9,10.

**happytriger2000** · 2013-05-09, 08:27

http://youtu.be/wcEJbdfOzvc

**Zenobia** · 2013-05-09, 11:31

Alright,thanks for the video.

You could try Method 2,by clicking the Fix-it link,and see what happens.

As for Firefox,what happens with that?Is Firefox itself not opening,or are you unable to view the webpage when you open it?

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