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Thread: Unknown browser hijacker/popups

  1. #11
    Junior Member
    Join Date
    Nov 2013
    Posts
    10

    Default

    Greetings once again,

    Here are the requested logs! The computer seems to be running very well. Still no resurgence of the original popup/hijacking symptoms, and my father even indicated that he believed it was noticeably faster to start up and navigate in Chrome. So far so good.

    OTL Fix log:

    All processes killed
    ========== FILES ==========
    C:\Program Files\Uninstaller\Uninstall.exe moved successfully.
    C:\Users\BruceS\AppData\Roaming\0D1G1I1Q1B2Z1C1V0A1N1N1C1P1N1T2Z1F1C\Adobe Flash Player (non-IE) Packages\uninstaller.exe moved successfully.
    C:\Users\BruceS\Downloads\AdobeFlash_setup.exe moved successfully.
    C:\Users\BruceS\Downloads\FunmoodsSetup.exe moved successfully.
    C:\Users\BruceS\Downloads\Setup (2).exe moved successfully.
    ========== COMMANDS ==========
    Restore point Set: OTL Restore Point

    [EMPTYTEMP]

    User: All Users

    User: BruceS
    ->Temp folder emptied: 21211 bytes
    ->Temporary Internet Files folder emptied: 143135374 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 403339796 bytes
    ->Flash cache emptied: 72327 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 56466 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 2977853 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 42304361 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 564.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 11282013_182953

    Files\Folders moved on Reboot...
    C:\Users\BruceS\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\BruceS\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...



    AdwCleaner:

    # AdwCleaner v3.013 - Report created 28/11/2013 at 18:58:00
    # Updated 24/11/2013 by Xplode
    # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
    # Username : BruceS - BRUCES-PC
    # Running from : C:\Users\BruceS\Desktop\AdwCleaner.exe
    # Option : Clean

    ***** [ Services ] *****


    ***** [ Files / Folders ] *****


    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****


    ***** [ Browsers ] *****

    -\\ Internet Explorer v10.0.9200.16736


    -\\ Google Chrome v

    [ File : C:\Users\BruceS\AppData\Local\Google\Chrome\User Data\Default\preferences ]


    *************************

    AdwCleaner[R0].txt - [7850 octets] - [25/11/2013 19:38:08]
    AdwCleaner[R1].txt - [872 octets] - [28/11/2013 18:52:13]
    AdwCleaner[S0].txt - [7760 octets] - [25/11/2013 19:41:41]
    AdwCleaner[S1].txt - [794 octets] - [28/11/2013 18:58:00]

    ########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [853 octets] ##########



    Fresh OTL:


    OTL logfile created on: 11/28/2013 7:05:01 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\BruceS\Desktop
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.10.9200.16736)
    Locale: 00000409 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

    2.75 Gb Total Physical Memory | 1.43 Gb Available Physical Memory | 51.93% Memory free
    5.49 Gb Paging File | 3.85 Gb Available in Paging File | 70.06% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 283.87 Gb Total Space | 224.47 Gb Free Space | 79.07% Space Free | Partition Type: NTFS
    Drive D: | 13.92 Gb Total Space | 2.27 Gb Free Space | 16.32% Space Free | Partition Type: NTFS
    Drive E: | 99.34 Mb Total Space | 95.87 Mb Free Space | 96.51% Space Free | Partition Type: FAT32

    Computer Name: BRUCES-PC | User Name: BruceS | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
    Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - C:\Users\BruceS\Desktop\OTL.exe (OldTimer Tools)
    PRC - C:\Program Files (x86)\AVG\AVG2014\avgui.exe (AVG Technologies CZ, s.r.o.)
    PRC - C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe (TeamViewer GmbH)
    PRC - c:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Desktop.exe (TeamViewer GmbH)
    PRC - C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe (TeamViewer GmbH)
    PRC - C:\Program Files (x86)\TeamViewer\Version8\tv_w32.exe (TeamViewer GmbH)
    PRC - C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
    PRC - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe (Trusteer Ltd.)
    PRC - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe (Trusteer Ltd.)
    PRC - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
    PRC - C:\Program Files (x86)\AVG\AVG PC Tuneup\BoostSpeed.exe (AVG)
    PRC - C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe (CANON INC.)
    PRC - C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE (CANON INC.)
    PRC - C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE (Microsoft Corporation)


    ========== Modules (No Company Name) ==========

    MOD - C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportMS.dll ()
    MOD - C:\Program Files (x86)\Trusteer\Rapport\bin\js32.dll ()
    MOD - C:\Program Files (x86)\AVG\AVG PC Tuneup\madExcept_.bpl ()
    MOD - C:\Program Files (x86)\AVG\AVG PC Tuneup\madBasic_.bpl ()
    MOD - C:\Program Files (x86)\AVG\AVG PC Tuneup\madDisAsm_.bpl ()
    MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()
    MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()
    MOD - C:\Program Files (x86)\Common Files\LightScribe\QtGui4.dll ()
    MOD - C:\Program Files (x86)\Common Files\LightScribe\QtCore4.dll ()
    MOD - C:\Program Files (x86)\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll ()


    ========== Services (SafeList) ==========

    SRV:64bit: - (McComponentHostService) -- C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe (McAfee, Inc.)
    SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
    SRV:64bit: - (AMD External Events Utility) -- C:\Windows\SysNative\atiesrxx.exe (AMD)
    SRV:64bit: - (STacSV) -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\stacsv64.exe (IDT, Inc.)
    SRV:64bit: - (AgereModemAudio) -- C:\Program Files\LSI SoftModem\agr64svc.exe (LSI Corporation)
    SRV:64bit: - (AESTFilters) -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe (Andrea Electronics Corporation)
    SRV - (AVGIDSAgent) -- C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe (AVG Technologies CZ, s.r.o.)
    SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)
    SRV - (TeamViewer8) -- C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe (TeamViewer GmbH)
    SRV - (avgwd) -- C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
    SRV - (RapportMgmtService) -- C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe (Trusteer Ltd.)
    SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
    SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)
    SRV - (MBAMScheduler) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)
    SRV - (BBSvc) -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE (Microsoft Corporation.)
    SRV - (SeaPort) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE (Microsoft Corporation)
    SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
    SRV - (STacSV) -- C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\STacSV64.exe (IDT, Inc.)
    SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
    SRV - (AESTFilters) -- C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe (Andrea Electronics Corporation)


    ========== Driver Services (SafeList) ==========

    DRV:64bit: - (avgtp) -- C:\Windows\SysNative\drivers\avgtpx64.sys (AVG Technologies)
    DRV:64bit: - (Avgdiska) -- C:\Windows\SysNative\drivers\avgdiska.sys (AVG Technologies CZ, s.r.o.)
    DRV:64bit: - (AVGIDSDriver) -- C:\Windows\SysNative\drivers\avgidsdrivera.sys (AVG Technologies CZ, s.r.o.)
    DRV:64bit: - (Avgldx64) -- C:\Windows\SysNative\drivers\avgldx64.sys (AVG Technologies CZ, s.r.o.)
    DRV:64bit: - (Avgloga) -- C:\Windows\SysNative\drivers\avgloga.sys (AVG Technologies CZ, s.r.o.)
    DRV:64bit: - (AVGIDSHA) -- C:\Windows\SysNative\drivers\avgidsha.sys (AVG Technologies CZ, s.r.o.)
    DRV:64bit: - (Avgmfx64) -- C:\Windows\SysNative\drivers\avgmfx64.sys (AVG Technologies CZ, s.r.o.)
    DRV:64bit: - (RapportKE64) -- C:\Windows\SysNative\drivers\RapportKE64.sys (Trusteer Ltd.)
    DRV:64bit: - (Avgrkx64) -- C:\Windows\SysNative\drivers\avgrkx64.sys (AVG Technologies CZ, s.r.o.)
    DRV:64bit: - (Avgtdia) -- C:\Windows\SysNative\drivers\avgtdia.sys (AVG Technologies CZ, s.r.o.)
    DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\drivers\mbam.sys (Malwarebytes Corporation)
    DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
    DRV:64bit: - (Point64) -- C:\Windows\SysNative\drivers\point64.sys (Microsoft Corporation)
    DRV:64bit: - (dc3d) -- C:\Windows\SysNative\drivers\dc3d.sys (Microsoft Corporation)
    DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
    DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
    DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
    DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)
    DRV:64bit: - (sdbus) -- C:\Windows\SysNative\drivers\sdbus.sys (Microsoft Corporation)
    DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\drivers\usbaapl64.sys (Apple, Inc.)
    DRV:64bit: - (athr) -- C:\Windows\SysNative\drivers\athrx.sys (Atheros Communications, Inc.)
    DRV:64bit: - (atikmdag) -- C:\Windows\SysNative\drivers\atikmdag.sys (ATI Technologies Inc.)
    DRV:64bit: - (AtiHdmiService) -- C:\Windows\SysNative\drivers\AtiHdmi.sys (ATI Technologies, Inc.)
    DRV:64bit: - (STHDA) -- C:\Windows\SysNative\drivers\stwrt64.sys (IDT, Inc.)
    DRV:64bit: - (SynTP) -- C:\Windows\SysNative\drivers\SynTP.sys (Synaptics Incorporated)
    DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
    DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
    DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
    DRV:64bit: - (WSDPrintDevice) -- C:\Windows\SysNative\drivers\WSDPrint.sys (Microsoft Corporation)
    DRV:64bit: - (WSDScan) -- C:\Windows\SysNative\drivers\WSDScan.sys (Microsoft Corporation)
    DRV:64bit: - (RSUSBSTOR) -- C:\Windows\SysNative\drivers\RtsUStor.sys (Realtek Semiconductor Corp.)
    DRV:64bit: - (SrvHsfV92) -- C:\Windows\SysNative\drivers\VSTDPV6.SYS (Conexant Systems, Inc.)
    DRV:64bit: - (SrvHsfWinac) -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS (Conexant Systems, Inc.)
    DRV:64bit: - (SrvHsfHDA) -- C:\Windows\SysNative\drivers\VSTAZL6.SYS (Conexant Systems, Inc.)
    DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
    DRV:64bit: - (yukonw7) -- C:\Windows\SysNative\drivers\yk62x64.sys (Marvell)
    DRV:64bit: - (netw5v64) -- C:\Windows\SysNative\drivers\netw5v64.sys (Intel Corporation)
    DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
    DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
    DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
    DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
    DRV:64bit: - (RTL8167) -- C:\Windows\SysNative\drivers\Rt64win7.sys (Realtek )
    DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys (GEAR Software Inc.)
    DRV:64bit: - (AtiPcie) -- C:\Windows\SysNative\drivers\AtiPcie.sys (Advanced Micro Devices Inc.)
    DRV:64bit: - (HpqKbFiltr) -- C:\Windows\SysNative\drivers\HpqKbFiltr.sys (Hewlett-Packard Development Company, L.P.)
    DRV:64bit: - (AgereSoftModem) -- C:\Windows\SysNative\drivers\agrsm64.sys (LSI Corporation)
    DRV:64bit: - (usbfilter) -- C:\Windows\SysNative\drivers\usbfilter.sys (Advanced Micro Devices)
    DRV - (RapportEI64) -- C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys (Trusteer Ltd.)
    DRV - (RapportPG64) -- C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys (Trusteer Ltd.)
    DRV - (RapportCerberus_56758) -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_56758.sys ()
    DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {2EB19937-2975-4DF6-803B-470FCD8D834D}
    IE:64bit: - HKLM\..\SearchScopes\{2EB19937-2975-4DF6-803B-470FCD8D834D}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
    IE:64bit: - HKLM\..\SearchScopes\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=cahpl
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    IE - HKLM\..\SearchScopes,DefaultScope =
    IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
    IE - HKLM\..\SearchScopes\{2EB19937-2975-4DF6-803B-470FCD8D834D}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
    IE - HKLM\..\SearchScopes\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=cahpl

    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    IE - HKCU\..\SearchScopes,DefaultScope =
    IE - HKCU\..\SearchScopes\{2EB19937-2975-4DF6-803B-470FCD8D834D}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
    IE - HKCU\..\SearchScopes\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=cahpl
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


    ========== FireFox ==========

    FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
    FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
    FF - HKLM\Software\MozillaPlugins\@canon.com/EPPEX: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)
    FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
    FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.45.2: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.45.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMss.dll (McAfee, Inc.)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
    FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\BruceS\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
    FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\BruceS\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)

    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/09/11 22:52:40 | 000,000,000 | ---D | M]
    FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/09/11 22:52:40 | 000,000,000 | ---D | M]


    ========== Chrome ==========

    CHR - default_search_provider: Google (Enabled)
    CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
    CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},
    CHR - homepage: http://www.google.ca/
    CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
    CHR - plugin: Native Client (Enabled) = C:\Users\BruceS\AppData\Local\Google\Chrome\Application\31.0.1650.57\ppGoogleNaClPluginChrome.dll
    CHR - plugin: Chrome PDF Viewer (Disabled) = C:\Users\BruceS\AppData\Local\Google\Chrome\Application\31.0.1650.57\pdf.dll
    CHR - plugin: Shockwave Flash (Enabled) = C:\Users\BruceS\AppData\Local\Google\Chrome\Application\31.0.1650.57\gcswf32.dll
    CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    CHR - plugin: AVG Internet Security (Enabled) = C:\Users\BruceS\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.1901_0\plugins/avgnpss.dll
    CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
    CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
    CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
    CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
    CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
    CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
    CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
    CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
    CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
    CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    CHR - plugin: AVG SiteSafety plugin (Enabled) = C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\11.0.2\\npsitesafety.dll
    CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
    CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
    CHR - plugin: Java(TM) Platform SE 6 U32 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
    CHR - plugin: Java Deployment Toolkit 6.0.320.5 (Enabled) = C:\Windows\SysWOW64\npdeployJava1.dll
    CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
    CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
    CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll
    CHR - Extension: Google Drive = C:\Users\BruceS\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
    CHR - Extension: YouTube = C:\Users\BruceS\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
    CHR - Extension: Google Search = C:\Users\BruceS\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
    CHR - Extension: Google Calendar = C:\Users\BruceS\AppData\Local\Google\Chrome\User Data\Default\Extensions\ejjicmeblgpmajnghnpcppodonldlgfn\4.5.3_0\
    CHR - Extension: AdBlock = C:\Users\BruceS\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom\2.6.14_0\
    CHR - Extension: Google Wallet = C:\Users\BruceS\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\
    CHR - Extension: Gmail = C:\Users\BruceS\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

    O1 HOSTS File: ([2013/11/25 19:12:25 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
    O1 - Hosts: 127.0.0.1 localhost
    O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll (McAfee, Inc.)
    O2 - BHO: (Canon Easy-WebPrint EX BHO) - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll (CANON INC.)
    O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
    O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
    O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
    O3 - HKLM\..\Toolbar: (Canon Easy-WebPrint EX) - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll (CANON INC.)
    O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
    O3 - HKCU\..\Toolbar\WebBrowser: (Canon Easy-WebPrint EX) - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll (CANON INC.)
    O4:64bit: - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.)
    O4:64bit: - HKLM..\Run: [IntelliPoint] c:\Program Files\Microsoft IntelliPoint\ipoint.exe (Microsoft Corporation)
    O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
    O4 - HKLM..\Run: [] File not found
    O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
    O4 - HKLM..\Run: [AVG_UI] C:\Program Files (x86)\AVG\AVG2014\avgui.exe (AVG Technologies CZ, s.r.o.)
    O4 - HKLM..\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE (CANON INC.)
    O4 - HKLM..\Run: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe (CANON INC.)
    O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
    O4 - HKLM..\Run: [SDTray] C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe (Safer-Networking Ltd.)
    O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
    O4 - HKCU..\Run: [Spybot-S&D Cleaning] C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe (Safer-Networking Ltd.)
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
    O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
    O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
    O13 - gopher Prefix: missing
    O16:64bit: - DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Java Plug-in 1.6.0_15)
    O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Java Plug-in 1.6.0_15)
    O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} http://trial.trymicrosoftoffice.com/...soft/wrc32.ocx (WRC Class)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 66.102.92.3 66.102.92.103
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{A64EB231-C880-47EA-AACB-01546D851F7E}: DhcpNameServer = 66.102.92.3 66.102.92.103
    O18:64bit: - Protocol\Handler\intu-tt2010 - No CLSID value found
    O18:64bit: - Protocol\Handler\intu-tt2011 - No CLSID value found
    O18:64bit: - Protocol\Handler\intu-tt2012 - No CLSID value found
    O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll File not found
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O18 - Protocol\Handler\intu-tt2010 {97A0575E-2309-4e75-8509-B1F9390C4DE7} - C:\Program Files (x86)\TurboTax 2010\ic2010pp.dll (Intuit Canada, a general partnership/une société en nom collectif.)
    O18 - Protocol\Handler\intu-tt2011 {B3B5DAD9-E96D-45b4-B636-B6CF2F773DE1} - C:\Program Files (x86)\TurboTax 2011\ic2011pp.dll (Intuit Canada, a general partnership/une société en nom collectif.)
    O18 - Protocol\Handler\intu-tt2012 {02F985EF-502B-4597-993F-6BF9E004C138} - C:\Program Files (x86)\TurboTax 2012\ic2012pp.dll (Intuit Canada, a general partnership/une société en nom collectif.)
    O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll File not found
    O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
    O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
    O20 - Winlogon\Notify\SDWinLogon: DllName - (SDWinLogon.dll) - File not found
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O32 - HKLM CDRom: AutoRun - 1
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35:64bit: - HKLM\..comfile [open] -- "%1" %*
    O35:64bit: - HKLM\..exefile [open] -- "%1" %*
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
    O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
    O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
    O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

    ========== Files/Folders - Created Within 30 Days ==========

    [2013/11/28 18:42:26 | 000,448,512 | ---- | C] (OldTimer Tools) -- C:\Users\BruceS\Desktop\TFC.exe
    [2013/11/28 18:29:53 | 000,000,000 | ---D | C] -- C:\_OTL
    [2013/11/28 18:28:16 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\BruceS\Desktop\OTL.exe
    [2013/11/27 18:18:52 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ESET
    [2013/11/27 18:18:39 | 000,000,000 | ---D | C] -- C:\Users\BruceS\AppData\Roaming\HPAppData
    [2013/11/26 19:57:03 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
    [2013/11/26 19:56:57 | 000,000,000 | ---D | C] -- C:\Windows\temp
    [2013/11/26 16:58:41 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
    [2013/11/25 19:51:36 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
    [2013/11/25 19:49:21 | 001,034,531 | ---- | C] (Thisisu) -- C:\Users\BruceS\Desktop\JRT.exe
    [2013/11/25 19:37:58 | 000,000,000 | ---D | C] -- C:\AdwCleaner
    [2013/11/25 18:37:08 | 000,000,000 | ---D | C] -- C:\Users\BruceS\AppData\Roaming\TeamViewer
    [2013/11/24 15:47:33 | 005,149,261 | R--- | C] (Swearware) -- C:\Users\BruceS\Desktop\ComboFix.exe
    [2013/11/15 18:50:48 | 004,745,728 | ---- | C] (AVAST Software) -- C:\Users\BruceS\Desktop\aswMBR.exe
    [2013/11/15 18:44:56 | 000,688,992 | R--- | C] (Swearware) -- C:\Users\BruceS\Desktop\dds.scr
    [2013/11/15 18:43:08 | 000,791,393 | ---- | C] (Lars Hederer ) -- C:\Users\BruceS\Desktop\erunt-setup.exe
    [2013/11/15 04:42:58 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee Security Scan Plus
    [2013/11/14 19:16:18 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
    [2013/11/14 19:16:18 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
    [2013/11/14 19:16:18 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
    [2013/11/14 19:08:50 | 000,000,000 | ---D | C] -- C:\Qoobox
    [2013/11/14 19:07:56 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
    [2013/11/14 15:21:16 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\TeamViewer
    [2013/11/14 01:51:56 | 000,391,168 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
    [2013/11/14 01:51:55 | 000,526,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieui.dll
    [2013/11/14 01:51:53 | 000,061,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesetup.dll
    [2013/11/14 01:51:52 | 000,067,072 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iesetup.dll
    [2013/11/14 01:51:52 | 000,039,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iernonce.dll
    [2013/11/14 01:51:51 | 000,136,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iesysprep.dll
    [2013/11/14 01:51:51 | 000,109,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesysprep.dll
    [2013/11/14 01:51:51 | 000,089,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RegisterIEPKEYs.exe
    [2013/11/14 01:51:51 | 000,071,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RegisterIEPKEYs.exe
    [2013/11/14 01:51:51 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ie4uinit.exe
    [2013/11/14 01:51:51 | 000,033,280 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iernonce.dll
    [2013/11/14 01:51:46 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll
    [2013/11/14 01:51:45 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll
    [2013/11/14 01:51:45 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll
    [2013/11/14 01:51:43 | 003,959,808 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
    [2013/11/13 19:06:35 | 000,000,000 | ---D | C] -- C:\Users\BruceS\AppData\Roaming\Malwarebytes
    [2013/11/13 19:05:52 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
    [2013/11/13 19:05:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
    [2013/11/13 19:05:49 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
    [2013/11/13 19:05:49 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    [2013/11/13 13:51:56 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy 2
    [2013/11/13 13:51:51 | 000,021,040 | ---- | C] (Safer Networking Limited) -- C:\Windows\SysNative\sdnclean64.exe
    [2013/11/13 13:51:49 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
    [2013/11/13 13:51:44 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Spybot - Search & Destroy 2
    [2013/11/13 06:25:23 | 000,000,000 | ---D | C] -- C:\Program Files\Uninstaller
    [2013/11/13 05:47:25 | 000,000,000 | ---D | C] -- C:\Users\BruceS\AppData\Local\Programs
    [2013/11/13 05:01:12 | 001,474,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\crypt32.dll
    [2013/11/13 05:00:46 | 001,930,752 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\authui.dll
    [2013/11/13 05:00:45 | 001,796,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\authui.dll
    [2013/11/13 05:00:45 | 000,190,464 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\SmartcardCredentialProvider.dll
    [2013/11/13 05:00:44 | 000,197,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\credui.dll
    [2013/11/13 05:00:43 | 000,152,576 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\SmartcardCredentialProvider.dll
    [2013/11/13 05:00:22 | 001,447,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\lsasrv.dll
    [2013/11/13 05:00:21 | 000,135,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\sspicli.dll
    [2013/11/13 05:00:20 | 000,307,200 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ncrypt.dll
    [2013/11/13 05:00:19 | 000,028,672 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\sspisrv.dll
    [2013/11/13 05:00:19 | 000,028,160 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secur32.dll
    [2013/11/13 05:00:12 | 000,404,480 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\gdi32.dll
    [2013/11/13 05:00:08 | 000,830,464 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\nshwfp.dll
    [2013/11/13 05:00:08 | 000,324,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\FWPUCLNT.DLL
    [2013/11/13 05:00:08 | 000,216,576 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\FWPUCLNT.DLL
    [2013/11/13 05:00:07 | 000,656,896 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\nshwfp.dll
    [2013/11/05 21:55:48 | 000,150,808 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgdiska.sys
    [2013/11/04 21:52:42 | 000,240,920 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgidsdrivera.sys
    [2013/11/04 00:25:05 | 000,000,000 | ---D | C] -- C:\Users\BruceS\AppData\Local\Avg2013
    [2013/11/04 00:24:58 | 004,411,392 | ---- | C] (AVG Technologies) -- C:\Users\BruceS\Documents\avg_avct_stb_all_2013_2667.exe
    [2013/10/31 23:00:18 | 000,212,280 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgldx64.sys
    [2013/10/31 22:49:46 | 000,294,712 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgloga.sys
    [1 C:\ProgramData\*.tmp files -> C:\ProgramData\*.tmp -> ]
    [1 C:\ProgramData\*.tmp files -> C:\ProgramData\*.tmp -> ]

    ========== Files - Modified Within 30 Days ==========

    [2013/11/28 19:08:24 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    [2013/11/28 19:08:24 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    [2013/11/28 19:01:08 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
    [2013/11/28 19:00:31 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
    [2013/11/28 19:00:20 | 2211,602,432 | -HS- | M] () -- C:\hiberfil.sys
    [2013/11/28 18:58:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
    [2013/11/28 18:53:01 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    [2013/11/28 18:42:37 | 000,448,512 | ---- | M] (OldTimer Tools) -- C:\Users\BruceS\Desktop\TFC.exe
    [2013/11/28 18:28:23 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\BruceS\Desktop\OTL.exe
    [2013/11/28 18:22:00 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1237415327-4278975686-1227232869-1000UA.job
    [2013/11/28 13:57:30 | 000,000,860 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1237415327-4278975686-1227232869-1000Core.job
    [2013/11/26 16:58:41 | 000,000,925 | ---- | M] () -- C:\Users\Public\Desktop\AVG 2014.lnk
    [2013/11/25 19:49:25 | 001,034,531 | ---- | M] (Thisisu) -- C:\Users\BruceS\Desktop\JRT.exe
    [2013/11/25 19:37:07 | 001,091,882 | ---- | M] () -- C:\Users\BruceS\Desktop\AdwCleaner.exe
    [2013/11/25 19:12:25 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
    [2013/11/24 15:47:45 | 005,149,261 | R--- | M] (Swearware) -- C:\Users\BruceS\Desktop\ComboFix.exe
    [2013/11/21 05:17:52 | 000,779,306 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
    [2013/11/21 05:17:52 | 000,665,008 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
    [2013/11/21 05:17:52 | 000,125,712 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
    [2013/11/15 19:18:20 | 000,000,512 | ---- | M] () -- C:\Users\BruceS\Desktop\MBR.dat
    [2013/11/15 18:50:58 | 004,745,728 | ---- | M] (AVAST Software) -- C:\Users\BruceS\Desktop\aswMBR.exe
    [2013/11/15 18:44:59 | 000,688,992 | R--- | M] (Swearware) -- C:\Users\BruceS\Desktop\dds.scr
    [2013/11/15 18:43:25 | 000,791,393 | ---- | M] (Lars Hederer ) -- C:\Users\BruceS\Desktop\erunt-setup.exe
    [2013/11/15 04:42:58 | 000,001,931 | ---- | M] () -- C:\Users\Public\Desktop\McAfee Security Scan Plus.lnk
    [2013/11/15 04:42:58 | 000,001,931 | ---- | M] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
    [2013/11/14 20:14:25 | 000,443,672 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
    [2013/11/14 19:41:53 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts.20131114-200342.backup
    [2013/11/14 19:03:48 | 000,002,374 | ---- | M] () -- C:\Users\BruceS\Desktop\Google Chrome.lnk
    [2013/11/14 15:22:05 | 000,001,126 | ---- | M] () -- C:\Users\Public\Desktop\TeamViewer 8.lnk
    [2013/11/13 19:05:52 | 000,001,073 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2013/11/13 13:51:57 | 000,001,343 | ---- | M] () -- C:\Users\Public\Desktop\Spybot-S&D Start Center.lnk
    [2013/11/10 17:45:35 | 000,046,368 | ---- | M] (AVG Technologies) -- C:\Windows\SysNative\drivers\avgtpx64.sys
    [2013/11/05 21:55:48 | 000,150,808 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgdiska.sys
    [2013/11/04 21:52:42 | 000,240,920 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgidsdrivera.sys
    [2013/11/04 00:25:02 | 004,411,392 | ---- | M] (AVG Technologies) -- C:\Users\BruceS\Documents\avg_avct_stb_all_2013_2667.exe
    [2013/10/31 23:00:18 | 000,212,280 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgldx64.sys
    [2013/10/31 22:49:46 | 000,294,712 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgloga.sys
    [1 C:\ProgramData\*.tmp files -> C:\ProgramData\*.tmp -> ]
    [1 C:\ProgramData\*.tmp files -> C:\ProgramData\*.tmp -> ]

    ========== Files Created - No Company Name ==========

    [2013/11/25 19:36:57 | 001,091,882 | ---- | C] () -- C:\Users\BruceS\Desktop\AdwCleaner.exe
    [2013/11/15 19:18:20 | 000,000,512 | ---- | C] () -- C:\Users\BruceS\Desktop\MBR.dat
    [2013/11/14 19:16:18 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
    [2013/11/14 19:16:18 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
    [2013/11/14 19:16:18 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
    [2013/11/14 19:16:18 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
    [2013/11/14 19:16:18 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
    [2013/11/14 15:22:06 | 000,001,138 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TeamViewer 8.lnk
    [2013/11/14 15:22:05 | 000,001,126 | ---- | C] () -- C:\Users\Public\Desktop\TeamViewer 8.lnk
    [2013/11/13 19:05:52 | 000,001,073 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2013/11/13 13:51:57 | 000,001,355 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot-S&D Start Center.lnk
    [2013/11/13 13:51:57 | 000,001,343 | ---- | C] () -- C:\Users\Public\Desktop\Spybot-S&D Start Center.lnk
    [2013/02/14 09:51:28 | 000,765,218 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
    [2012/07/20 08:19:34 | 000,000,000 | ---- | C] () -- C:\Users\BruceS\GetTicketPDFSpiderman.prn
    [2012/07/20 08:18:56 | 000,350,909 | ---- | C] () -- C:\Users\BruceS\GetTicketPDFSpiderman.pdf
    [2012/03/03 19:59:38 | 000,000,670 | ---- | C] () -- C:\Users\BruceS\AppData\Roaming\wklnhst.dat
    [2011/09/28 07:37:17 | 000,003,584 | ---- | C] () -- C:\Users\BruceS\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

    ========== ZeroAccess Check ==========

    [2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

    [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

    [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
    "" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 21:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
    "" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 20:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
    "" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Both

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

    ========== Alternate Data Streams ==========

    @Alternate Data Stream - 145 bytes -> C:\ProgramData\Temp:0B4227B4
    @Alternate Data Stream - 133 bytes -> C:\ProgramData\Temp:0B4227B4

    < End of report >

  2. #12
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    Default

    Hi Rybakov,

    Offline yesterday due to Thanksgiving I appreciate your patience.

    =========================

    Clear Browser Cache in IE9

    • Close all Internet Explorer and Windows Explorer windows that are currently open.
    • Open Internet Explorer.
    • Click the Tools button , and then expand theSafety menu, then select Delete browsing history.
    • Select the check box next to each of the following categories.
      • Temporary Internet files and website files
      • History
    • Click Delete

    =========================

    Run OTL.exe

      • Windows XP : Double click on the icon to run it.
      • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
    • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

      Code:
      :OTL
      IE:64bit: - HKLM\..\SearchScopes\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=cahpl
      IE - HKLM\..\SearchScopes\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=cahpl
      IE - HKCU\..\SearchScopes\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=cahpl
      
      :Commands
      [purity]
      [createrestorepoint]
      [emptytemp]
      [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot when it is done

    =========================

    In your next post please provide the following:
    • OTL.fix log
    OCD
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  3. #13
    Junior Member
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    Default

    Hello again! Hope you enjoyed your Thanksgiving!

    Here's the requested log:

    All processes killed
    ========== OTL ==========
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BC8B43F6-2EAD-4E94-9101-4C34C57E6945}\ not found.
    ========== COMMANDS ==========
    Restore point Set: OTL Restore Point

    [EMPTYTEMP]

    User: All Users

    User: BruceS
    ->Temp folder emptied: 3783751 bytes
    ->Temporary Internet Files folder emptied: 6721688 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 276977320 bytes
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1824 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 274.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 11292013_192820

    Files\Folders moved on Reboot...
    C:\Users\BruceS\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\BruceS\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...

  4. #14
    Malware Team-Emeritus
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    Default

    Hi Rybakov,

    Hope you enjoyed your Thanksgiving!
    Thank you, I did. Hope you had a nice day as well.

    How is the computer running, any remaining issues?
    OCD
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    Graduate of WTT Classroom
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  5. #15
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    Default

    I'm up in Canada myself, so it was just another day for me, heh.

    There have been no symptoms of any kind; the computer is SEEMINGLY free of any malware. Do the logs give you any additional cause for concern?

  6. #16
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    Default

    Hi Rybakov,

    Your log appears to be clean.

    We have a few items to take care of before we get to the All Clean Speech.

    =========================

    Uninstall Combofix

    The following will implement important cleanup procedures as well as reset System Restore points:

    Click on the Start button and then in the Search field enter combofix /uninstall, as shown in the image below with the blue arrow.
    Please note that there is a space between combofix and /uninstall.



    Once you have typed this in, press Enter on your keyboard. A Open File security warning will appear asking if you are sure you want to run ComboFix. Please click on the Run button to start the program.

    ComboFix will now uninstall itself from your computer and remove any backups and quarantined files. When it has finished you will be greeted by a dialog box stating that ComboFix has been uninstalled.

    =========================

    Clean up with OTL:
    • Right-click OTL.exe select "Run as Administrator" to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    =========================

    Removing/Uninstalling AdwCleaner:
      • Windows XP : Double click on the icon to run it.
      • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
    • Click on the Uninstall button.
    • Click Yes when asked are you sure you want to uninstall.
    • Both AdwCleaner.exe, its folder and all logs will be removed.

    =========================

    You can now delete any tools and/or logs remaining on your desktop.

    =========================

    With the above items taken care of let's move on to the All Clean part of the process.

    The following procedures are recommendations for helping to keep your system running smoothly. If you are currently satisfied with how your system is running some or all of these may not pertain to you. Impliment what you need.

    This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

    Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

    Here are some tips to reduce the potential for spyware infection in the future:

    Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.

    Make your Mozilla Firefox more secure - This can be done by adding these add-ons:

    Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

    Free Anti-Virus

    Free Firewall
    Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here.

    Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

    Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
    Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

    WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

    Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

    Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
    OCD
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    Member of UNITE

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  7. #17
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    Default

    Thank you very much, OCD. I would certainly say the problem is now resolved. And I will be fortifying the computer with many of your suggested options to better protect against this in the future.

    You all clearly do good work here; thank you once again!

  8. #18
    Malware Team-Emeritus
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    Default

    Hi Rybakov,

    You're very welcome. Glad I was able to help. Have a great day.

    Since this issue appears to be resolved ... this Topic will be closed.
    OCD
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    Member of UNITE

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