Need help removing search.conduit from my system

[ken545]

Hi, that's all I use is Chrome and the icons show up just fine, you may have your resolution set wrong

OK, aswMBR looks just fine now.

Any other issues , how is your computer working now ?

[Realtor]

For some reason the reply button does not present itself. I tried three different browsers and all three failed to display the reply button. I had to reply with Quote again.
The system is working great with one exception which may not be related to the problem with search.container. It appears to take a very long time to down load a file. I have cable internet and the down load rate was like 74 bps. It takes a long time to down load. Wireless connection showed good reception.
Thanks

Hi, that's all I use is Chrome and the icons show up just fine, you may have your resolution set wrong

OK, aswMBR looks just fine now.

Any other issues , how is your computer working now ?

[ken545]

Hey,

How are ya doing. Lets check your screen resolution. First, is your computer a laptop or a desktop, if its a laptop what is the size of the screen ? If its a desktop whats the size of your monitor.

With all programs closed , right click anywhere on your desktop and select Resolution, what resolution size is it showing ?

[Realtor]

I am doing great thanks to your help. I am using a laptop computer. Screen resolution is 1366 x 768. This is the recommended setting. Thanks

Hey,

How are ya doing. Lets check your screen resolution. First, is your computer a laptop or a desktop, if its a laptop what is the size of the screen ? If its a desktop whats the size of your monitor.

With all programs closed , right click anywhere on your desktop and select Resolution, what resolution size is it showing ?

[ken545]

What size is your laptop , 15" or 17" ?

My laptop is a 17" and my resolution is set to 1440 x 900 and I can see everything fine

[Realtor]

My screen size if 15 inch, HP laptop. Purchased less than a month ago. The resolution appears good. But the no button shows on the left at the bottom. Without seeing a picture of what the screen is to look like I can't tell if anything else is missing. I have only seen the post button one time and it may have been on a different machine that I was answering email on. Thanks

I am doing great thanks to your help. I am using a laptop computer. Screen resolution is 1366 x 768. This is the recommended setting. Thanks

[ken545]

Try changing the resolution to either 1440x900, 1680x1050, try them both, you can always switch back to 1366 x 768 if you dont care for the other two, try it, you cant hurt anything.

[Realtor]

The resolution is as high as it will go. I tried lesser settings but still it does not display the post button. I have checked the help files on google and performed some of their suggestions but still nothing. Thanks

I have windows 8.1 and have not been able to get it to run as Administrator in order for the DDS program to run. Can you assist?

[ken545]

OK, thanks for letting me know

Open OTL and click on Clean Up and it will remove programs we used to clean your system along with there backups, any programs that where not removed you can just drag to the trash.


Malwarebytes is the free version and yours to keep and will not be removed

• How did I get infected in the first place ?
  Read these links and find out how to prevent getting infected again.
• Tutorial for System Restore <-- Do this first to prevent yourself from being reinfected.
• WhattheTech
• Grinler BleepingComputer
• GeeksTo Go
• Dslreports

Safe Surfn
Ken