Hi Juliet,
My computer is running much better and faster than it was before. Thank you so much for your help.
The program Quiknowledge was not listed so I couldn't uninstall it, though I do remember uninstalling it at some point. Outfoxed seems to be gone now with the recent fix as it is no longer coming up on my desktop or start menu. That is fantastic!
I have noticed that I still get a notice from Windows about Plug and Play hardware that is attempting to install on my computer and I'm not sure what that is. Could it be the wireless mouse I am using?
The Yahoo page that I usually use as my homepage is being blocked by IE for security certificate errors and I'm not sure if there is something I need to do about it.
I'm not sure if I should be concerned about either of these issues. I am very pleased with the improvements, especially now that Outfoxed seems to be gone.
I opened Mozilla Firefox and Outfoxed was the homepage... Also it appears that the version I have installed is outdated? Should I uninstall Firefox and install it again? I prefer to use Firefox as it seems to cause less problems with my computer (although maybe the problems have nothing to do with IE).
Here is the fixlog:
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 06-03-2014
Ran by User at 2014-03-08 19:47:46 Run:2
Running from C:\Documents and Settings\User\Desktop
Boot Mode: Normal
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Content of fixlist:
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start
HKU\S-1-5-21-1266927252-1395366336-781762406-1005\...\Run: [OutfoxTV] - C:\Program Files\OutfoxTV\OutfoxTV\DesktopContainer.exe [326032 2014-01-28] (Outfox Tv Productions Pty Ltd)
HKU\S-1-5-21-1266927252-1395366336-781762406-1005\...\MountPoints2: G - G:\LaunchU3.exe
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.outfox.tv/?referid=150
earchScopes: HKCU - URL http://search.conduit.com/Results.aspx?ctid=CT3324790&octid=EB_ORIGINAL_CTID&SearchSource=58&CUI=&UM=4&UP=SP39EB8F52-728A-4B52-97F8-70299885813E&q={searchTerms}&SSPV=
SearchScopes: HKCU - SuggestionsURL_JSON http://suggest.search.conduit.com/CSuggestJson.ashx?prefix={searchTerms}
FF HKLM\...\Firefox\Extensions: [jqs@sun.com] - C:\Program Files\Java\jre6\lib\deploy\jqs\ff
R2 OutfoxTvService; C:\Program Files\OutfoxTV\OutfoxTvService.exe [312720 2014-01-29] (Outfox Tv Productions Pty Ltd)
S1 qknfd; system32\drivers\qknfd.sys [X]
2014-03-06 17:30 - 2014-03-06 17:30 - 00000000 ____D () C:\Program Files\OutfoxTV
2014-03-06 17:30 - 2014-03-06 17:30 - 00000000 ____D () C:\Documents and Settings\User\Start Menu\Programs\OutfoxTV
2014-03-06 17:26 - 2014-03-06 17:26 - 00930952 _____ (CNET Download.com) C:\Documents and Settings\User\Desktop\cbsidlm-cbsi183-AdwCleaner-ORG-75851221.exe
2014-03-06 17:04 - 2014-03-07 21:04 - 00000412 _____ () C:\WINDOWS\Tasks\At2.job
C:\Windows\Tasks\At*.job
Reboot:
end
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HKU\S-1-5-21-1266927252-1395366336-781762406-1005\Software\Microsoft\Windows\CurrentVersion\Run\\OutfoxTV => Value deleted successfully.
HKU\S-1-5-21-1266927252-1395366336-781762406-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\S-1-5-21-1266927252-1395366336-781762406-1005 => Key not found.
HKCU\Software\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\SuggestionsURL_JSON => Value deleted successfully.
HKLM\Software\Mozilla\Firefox\Extensions\\jqs@sun.com => Value deleted successfully.
OutfoxTvService => Service stopped successfully.
OutfoxTvService => Service deleted successfully.
qknfd => Service deleted successfully.
C:\Program Files\OutfoxTV => Moved successfully.
C:\Documents and Settings\User\Start Menu\Programs\OutfoxTV => Moved successfully.
C:\Documents and Settings\User\Desktop\cbsidlm-cbsi183-AdwCleaner-ORG-75851221.exe => Moved successfully.
C:\WINDOWS\Tasks\At2.job => Moved successfully.
C:\Windows\Tasks\At*.job => Moved successfully.
The system needed a reboot.
==== End of Fixlog ====