An Error Occured During Antivirus Updates!

[Higgsie47]

I managed to fix the update issue on my laptop by renaming bdcore.dll file to bdcore_old.dll, I then performed an update and this time it was succeeded, the update also pulled down a new bdcore.dll file.

File location:
C:\Program Files (x86)\Spybot - Search & Destroy 2\av

It does look like the original bdcore.dll was corrupt and was preventing the antivirus updates from working.

Thanks,
Martyn

[jackx]

I managed to fix the update issue on my laptop by renaming bdcore.dll file to bdcore_old.dll, I then performed an update and this time it was succeeded, the update also pulled down a new bdcore.dll file.

File location:
C:\Program Files (x86)\Spybot - Search & Destroy 2\av

It does look like the original bdcore.dll was corrupt and was preventing the antivirus updates from working.

Thanks,
Martyn

Thanks for the tip!
Just bought the pro version, didn't get it to work due to the faults with the bdcore.dll - renamed it to bdcore_old.dll & let the S&D do the rest!

Cheers!

[Bealings48]

I updated to the Home version from the free version and now I keep getting a message
BitDefender threat scanner
A problem has occurred in BitDefender Threat Scanner. a file containing error information has been created at
C:\Windows\TEMP\BitDefender threat scanner.dmp
This error message will not go away - I cannot remove it from my desktop
To say I am annoyed is putting it mildly - I paid for an updated version and now I get this which is mucking up my computer.
Any ideas about getting rid of this and what the problem is?

[Flyvapnet]

Let me add my name to the growing list of people who are unhappy. I've just paid for and installed Spybot - Search & Destroy 2.3.39.0, but it won't install apparently-needed antivirus signature updates:

[00:00.000] [i] Update started...
[00:14.891] [+] Installing antivirus signature updates...
[00:16.125] [-] Failed to install Spybot 2 antivirus signatures!
[00:16.125] [-] Failed to install Spybot 2 antivirus signatures!

The missing signatures:

av\Plugins\7zip.xmd
av\Plugins\e_spyw.i00
av\Plugins\e_spyw.i49
av\Plugins\emalware.000
av\Plugins\emalware.594
av\Plugins\zoo.xmd

As if that's not enough, this utility refuses to run a scan! When, exactly, will these unacceptable failures be fixed? Silence by Safer-Networking Ltd. is definitely not golden in this case. Communicate with the paying (and non-paying) customers, please!

[Zenobia]

You could go to C:\Program Files (x86)\Spybot - Search & Destroy 2(or C:\Program Files\Spybot - Search & Destroy 2 if you have a 32-bit operating system),and see if spybotsd2-install-bdcore-update.exe was downloaded yet.If it was,try running it.

Please see here:
http://forums.spybot.info/showthread...ht=#post453671

Please try the following:

1.
Those who still find this line in ther antiviraus updates:
[00:09.298] [-] Failed to install Spybot 2 antivirus signatures!
Please look for a spybotsd2-install-bdcore-update.exe in your Spybot folder and execute it.

[Wolf76]

I am another with this problem.

I am running Windows 8.1 (64-bit) with Spybot+AV 2.3 Home Edition.

I can't do a System Scan, because I am missing some antivirus signatures. An update, however, fails to install these signatures.

I run Spybot with Admin privileges. The antimalware updates complete with no problems, and I can run Immunization.

The files it complains about are:

av\Plugins\7zip.xmd
e_spyw.i00
e_spyw.i49
emalware.000
emalware.594
zoo.xmd

I look in the av\Plugins directory, and I see all of these files present, but with an *.upd" suffix (which most of the files in this directory have).

If I delete these 6 files (viz., their *.upd versions), SpyBot Update will re-download them but then fails. There is no log file I can find that mentions what the failure is.

Since there are a lot of "*.upd" files present, but no files of the same name without the "*.upd", I am assuming these "*.upd" files are in fact (all) used to update another, database(?) file, and it is this update that is failing. Possibility these 6 update files are malformed, aborting the database(?) update, and leaving SpyBot without a complete or consistent set of antivirus signatures to work with.

Like everybody else, this is a very recent occurrence with me: Up until recently SpyBot was running OK.

I look forward to a fix.

and now? the larch? I tried for several days now to update. no probs with antimalware and immunization. but the AV-updates won't work - they were downloaded but not installed. and I cannot find any post how to get around this.

[Wolf76]

You could go to C:\Program Files (x86)\Spybot - Search & Destroy 2(or C:\Program Files\Spybot - Search & Destroy 2 if you have a 32-bit operating system),and see if spybotsd2-install-bdcore-update.exe was downloaded yet.If it was,try running it.

Please see here:
http://forums.spybot.info/showthread...ht=#post453671

AH! Should have read the last post before posting myself! --- and I had to do some cut and paste in my folder architecture .... that was a little bit crazy ... now all's fine. SPYBOT WORKING!

[Flyvapnet]

Thank you, Zenobia, for your advice! As it happens, I'd already read and followed Higgsie47's advice from last month (which I should have seen in the first place) and--Presto!--all's well once more in SpybotLand. I shall remember both methods of solution, should this particular anomaly raise its ugly head in future.

[Zenobia]

Good,glad it's working,Flyvapnet and Wolf76.