Hi.
Acknowledged and you're welcome! Lets proceed as follows shall we...My computer is going better, browser is working well (today I didn’t have connection problems), and searches are more faster (although still delayed a few seconds).
I followed your advices.
Windows Defender disabled
J2SE Runtime Environment 5.0 Update uninstalled
Custom Batch File:
Download the attached multibat.zip below and save to your Desktop >> then extract the contents to your Desktop.
Attachment 11557
Note: The batch file does need to be on your Desktop so it will be processed correctly.
Then temp' disable Kaspersky Internet Security 2013, how to do so can be read here.
Now right-click on mulitbat.bat and select Run as Administrator to run the batch file. A blank command window will open on your desktop, then close in a few minutes. This is normal, then your machine should automatically reboot. If it does not, reboot your machine manually and the batch file itself also will self-delete when completed.
A file icon named checkhd.txt should appear on your Desktop. Please post the contents of this file in your next reply.
Note: After your machine reboots re-enable Kaspersky Internet Security 2013.
Malwarebytes Anti-Malware:
Please uninstall the version presently installed as it is out of date now:-
Malwarebytes Anti-Malware versión 1.75.0.1300
Also delete this out of date installer in your downloads folder if still present:-
mbam-setup-2.0.2.1012.exe >> empty the Recycle Bin.
The please download a new installer for Malwarebytes' Anti-Malware to your desktop.
- Right-click on mbam-setup-2.0.2.1012.exe and select Run as Administrator, then follow the prompts to install the program.
- Select the language and click OK >> Accept the agreement.
- Deselect the check-mark next to Enable the Free Trial as otherwise this will cause a security conflict with Kaspersky Internet Security and then ensure Launch Malwarebytes' Anti-Malware is selected, then click on finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Scan Now".
- The scan may take some time to finish, so please be patient.
- When the scan is complete, click on Quarantine All
- When disinfection is completed, a dialogue will open and you may be prompted to Restart.(See Extra Note)
- Upon restart, launch Malwarebytes Antimalware and select History >> Application Logs.
- Double click on the last scan done, then on Copy to Clipboard.
- To submit your reply, click on Add Reply, then right click on the window and select Paste.
- Submit your reply.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Next:
When completed the above, please post back the following in the order asked for:
- The contents of checkhd.txt.
- Malwarebytes Anti-Malware Log.
