Hi OCD,
Oh boy.
-Ran malwarbites from desktop. Found 6 quarantined items. Did not find any log, searched for MBAM.log in notepad, in computer. nothing.
- Ran ESET smart installer from desktop. Would not let me run; error messages about 'symantec corporation, Norton antivirus 2014': could not find in my add/remove programs.
-Could not disable Spybot for scans.
-Could not run programs in administrative mode; right clicked; didn't work.
-Never used Chrome browser. only Firefox
Katy