Please open Notepad *Do Not Use Wordpad!* or use any other text editor than Notepad or the script will fail. (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the quote box below:
To do this highlight the contents of the box and right click on it and select copy.
Paste this into the open notepad. save it to the Desktop as fixlist.txt
NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.
It needs to be saved Next to the "Farbar Recovery Scan Tool" (If asked to overwrite existing one please allow)
Open FRST/FRST64 and press the Fix button just once and wait.start
CreateRestorePoint:
CloseProcesses:
C:\Program Files\AskPartnerNetwork\Toolbar\APNSetup.exe
C:\Users\valerie\AppData\Local\Temp\APNSetup.exe
C:\Users\valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\11\2522d6cb-51727cbf
C:\Users\valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\11\5adc8ecb-68fd50c7
C:\Users\valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\13\67b8e50d-318f1afd
C:\Users\valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\23\34da9697-55ad39d9
C:\Users\valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\27\5b9b465b-349f0691
C:\Users\valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\51a00022-647d41c5
C:\Users\valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\40\58dc5268-4fd1fa2f
C:\Users\valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\42\6f0aa3aa-59e28241
C:\Users\valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\47\511c2e2f-28e933c2
C:\Users\valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\63\209caf7f-3e8471b1
EmptyTemp:
End
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.
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I want you to go to add/remove programs list and uninstall Java.
After thats done please go here and download the most current version
https://java.com/en/download/
It might ask you to run a java run file which is expected. Then it might ask you to confirm your version.
~~~~~~~~~~~~~~`
Let's see if there are any startup items we can disable to improve performance.
Go here to download HJT
http://www.bleepingcomputer.com/download/hijackthis/
- Save HJTsetup.exe to your desktop.
- Doubleclick on the HJTsetup.exe icon on your desktop.
- By default it will install to C:\Program Files\Hijack This.
- Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
- Put a check by Create a desktop icon then click Next again.
- Continue to follow the rest of the prompts from there.
- At the final dialogue box click Finish and it will launch Hijack This.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
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Please post
Fixlog.txt
HJT log
don't be worried over not attaching, copy and paste to the topic is preferred.
DelFix
