Just installed afresh copy of the software
ran the rootkit scan
it found root kits
if i try to delete ANY file its found
I get the following error:
spybot.PNG
any idea splease as really need to get this cleaned up?
Just installed afresh copy of the software
ran the rootkit scan
it found root kits
if i try to delete ANY file its found
I get the following error:
spybot.PNG
any idea splease as really need to get this cleaned up?
Hello eastwoodjon,
Did you elevate permissions in Spybot?
http://forums.spybot.info/showthread.php?55946-How-can-I-get-administrator-rights
Could you provide the log showing the items flagged please.
In general all items flagged by the RootAlyzer are not necessarily malicious but show files it believes to be out of the ordinary and may give a hint for an infection.
Even legitimate software may use rootkit technologies.
Best regards.
Last edited by tashi; 2015-08-31 at 21:32. Reason: Clarify
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
its running as admin and still same issue
sample file found
aboutus.html.asp
winners.htmlsp
zincyr.a
aspnet_clientasp
\zinc\www.udxpress.com-id-url.txtd-url.txtm-id-url.txt
\error.loguel.asp
\zinc
\zinc\www.udxpress.com-id-url.txtd-url.txtm-id-url.txt
Last edited by tashi; 2015-08-31 at 22:25. Reason: Disabled links
Hi eastwoodjon,
Could you produce the log as shown in other topics in this forum please.
Examples:
https://forums.spybot.info/showthrea...ystem-malwares
https://forums.spybot.info/showthrea...-Are-these-bad
Best regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
// info: Rootkit removal help file
// copyright: (c) 2008-2015 Safer-Networking Ltd. All rights reserved.
:: RootAlyzer Results
File:"Invisible to Win32","D:\aboutus.html.asp"
lots of .asp file and lots of .txt file all like above
the issue is not the files as the software finds them it just wont delete them
Hello eastwoodjon,
I think it would be best if someone takes a look at the system to see if there is a problem.
First see that forum's FAQ which also includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288
Best regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016