Hi,
Could you take a screenshot of Chrome showing the problem and attach it here?
Hi,
Could you take a screenshot of Chrome showing the problem and attach it here?
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Thanks for the screenshots! Let's see if resetting Chrome settings helps:
1. Open Chrome.
2. In the top right, click the Chrome menu icon.
3. Click Settings.
4. At the bottom, click Show advanced settings.
5. Under the section "Reset settings,” click Reset settings.
6. In the box that appears, click Reset.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Hi,
Good to hear that helped
Unfortunately, I'm not sure what caused the problem. Interesting thing is that the issue didn't happen with other browsers.
Please download delfix and save it to your desktop.
- Right-click on delfix.exe and select " Run as administrator " to run it.
- Check the following boxes then click on Run.
- Activate UAC
- Remove disinfection tools
- Create registry backup
- Purge system restore
- Reset system settings
- All tools we used to clean your computer should be gone now.
- You can now delete any tools/logs we used if they remain on your computer.
See if there are important updates available for Windows and install those. Note: Windows 10 may be offered as one of the updates on the list. Make sure it's not checked on the list if you don't want to upgrade.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.
If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.