On June 28, 2017 I went to bed and to my knowledge all was working well in my computer. The next day I started out with problems on my computer. I was online but it would go to a website and it would not download the web page. Instead a message came up saying "Check your proxy settings, Localhost: 21320"
Then it gave instructions to get to the proxy settings area. But it was set to 21320 and I did not know what to do from there. I fooled around trying different scans and a lot of other things and then I decided to reboot the computer. After the computer came back up I was able to surf to and download any website I went to. So I patted myself on the back for dodging a bullet and went to bed that night thinking all was well.
June 29, When I got online again, the same problem came back where it would not download the webpage. So I rebooted my computer again. And again it appeared to clear up the problem. This time I went to eBay and it loaded just fine. But when I opened up a listing it loaded all but the description area, Which apparently has a different URL from the rest of the page. Instead there was a very large message from Spybot.
It starts out with "Malicious address may be detected" and basically it says that it blocked the URL of the description part of the web page. It gives the URL and then it offers 4 actions. One of which I selected: "Allow it permanently and add Domain to whitelist", then I clicked the proceed button and NOTHING happened. I clicked it quite a few more times and still nothing happened. Then I signed out of eBay and went to another website and then returned and signed back into eBay. I thought maybe I had to do this to get it to take hold. But it still has the message from Spybot showing up in the same place. So I am coming to you for help because I was going to put the domain name manually into a whitelist on Spybot, but I could not locate a way to do that. When I searched for the term in the Help listings it said that it is recommended to only add addresses and etc with a new system before its connected to the web, but I don't see how you could add addresses, etc without going online to do it. The thing is, I can't fix this problem but you probably can. The domain name I want to add to my whitelist is: vipr.ebaydesc.com
This SHOULD allow any URLs coming from that domain to load. OR at least that's my theory.
I can only think that there must have been a recent update of Spybot and it screwed up some setting. Because I have had Spybot since 2004 & eBay since 2006 on all my computers over-the-years and have never had anything like this happen.
By the way, I tried to upload a text document with a screen shot of the Spybot message and it came back that it was an invalid file?? Then I put the scrren shot in a paint document and it came back still as an invalid file? I don't understand this but that is why I am not including a screen shot for you to see.
Thank you, in advance, for your time and kind attention to this matter.
Sincerely,
Pdygny