SDWSCSvc.exe problems

[mp500]

(I already sent an email on this problem but could not track it so I am resending with an update)

To whom it may concern,

I install the premium home version of this program and got the error message to SDWSCSvc.exe that it could not run because it was not signed. I tried downloading another copy of this file from your site (under link download missing files) and got the same result. Also I found a thread that said to install the system under 'i want more control' and 'integrate with windows security' (to make the problem stop) and still it did not work. Is there no other copy of the file that can make it work (or any other things to try) as the only reason I updated was for the live protection and if it does not run I would then just go back to the free version and request a refund (and cancel the license). Running on Win 7 64bit.

thank you

[tashi]

Hello mp500,

When did you send the email to support and did you receive a ticket number?

Best regards.