Hi All
I have completed the registry backup..I have run FRST64 and have both files requested. However when I ran aswMBR I got a total CTD.
Please advise what to do next.
Thanks.
Hi All
I have completed the registry backup..I have run FRST64 and have both files requested. However when I ran aswMBR I got a total CTD.
Please advise what to do next.
Thanks.
Last edited by tashi; 2018-01-07 at 03:25. Reason: Moved from the malware forum
Hello INTIMID883R,
From your PM.
I have double Type: Key
Object: Upgrade
Location: HKLM\SOFTWARE\Microsoft\Security Center\Svc\
Details: No admin in ACL
Type: Key
Object: DuState
Location: HKLM\SOFTWARE\Microsoft\InputMethod\Chs\
Details: No admin in ACL
That is not an infection, how is the computer running?
Best regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
Thanks again tashi
I just did a clean install of 10 and for now is running fine.
This whole thing started with Google support. I called in with some account problems and ended up with some scam outfit in who knows. Before I could stop them, working where I could not see they loaded me up with a bunch of crap in all my Google accounts, gmail, photos videos Youtube. They got it all messed up. Then did all this....network
firewall security
__________________
create security shield
secure network
remove all infections
update all security services
______________________
Ip address security
_________________
Block all unauthorized access
I guess I will just have to continue on for a few days and see If I can get some help from a ."Real" Google tech.
Thank you so much for being so kind and replying.
Hello INTIMID883R,
Ouch.
There are many scammer outfits claiming to be support for well known companies, they ask for remote access to a person's computer.
Down the road, if this is a personal computer giving symptoms of infection, one of our volunteer analysts can take a look at the system. Just let me know.
Best regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016