The above error message might have occurred due to user-mode graphic drivers
when watching videos, it's just a thought
You also have
Avast Cleanup Premium installed. The use of such registry cleaners, tuneup utilities, and system optimizers is NOTt recommended. Please see
this link and
this link for more information.
~~~~~~~~~~~~~~~~~~~~~~`
If you have problems using the below fix, please disable your antivirus temporarily.
Start Farbar Recovery Scan Tool with Administrator privileges
(Right click on the FRST icon and select Run as administrator)
highlight on the text below and select Copy.
beginning with
Start:: and finishing with
End::
Start::
CloseProcesses:
CreateRestorePoint:
HKLM Group Policy restriction on software: %systemroot%\system32\mrt.exe <==== ATTENTION
SearchScopes: HKU\S-1-5-21-3840204244-4144708379-2675172571-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxps://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02&pc=UE04
SearchScopes: HKU\S-1-5-21-3840204244-4144708379-2675172571-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxps://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02&pc=UE04
SearchScopes: HKU\S-1-5-21-3840204244-4144708379-2675172571-1001 -> {518b33ae-375d-712d-6742-d1fe0400268d} URL =
2018-03-26 13:45 - 2018-03-26 13:45 - 002183680 _____ (Opera Software) C:\Users\david\AppData\Local\Temp\Opera_installer_180326174532829.dll
2018-03-26 13:45 - 2018-03-26 13:45 - 002183680 _____ (Opera Software) C:\Users\david\AppData\Local\Temp\Opera_installer_180326174532985.dll
2018-03-26 13:45 - 2018-03-26 13:45 - 002183680 _____ (Opera Software) C:\Users\david\AppData\Local\Temp\Opera_installer_180326174533423.dll
2018-03-26 13:45 - 2018-03-26 13:45 - 002183680 _____ (Opera Software) C:\Users\david\AppData\Local\Temp\Opera_installer_180326174538083.dll
Task: {FF82D779-C88D-4E52-A92A-A206B84FD034} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION
AlternateDataStreams: C:\Users\david\Documents\Amazon Drive:com.amazon.drive.sync [177]
AlternateDataStreams: C:\Users\david\Documents\Amazon Drive:com.amazon.drive.sync.root [42]
Emptytemp:
End::
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.
******
RogueKiller
- Download the right version of RogueKiller for your Windows version (32 or 64-bit)
- Once done, move the executable file to your Desktop, right-click on it and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
- Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
- Wait for the scan to complete
- On completion, the results will be displayed
- Check every single entry (threat found), and click on the Remove Selected button
- On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
- This will open the report in Notepad. Copy/paste its content in your next reply
AdwCleaner - Fix Mode
- Download AdwCleaner and move it to your Desktop
- Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
- Accept the EULA (I accept), then click on Scan
- Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes
- Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
- After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply
created by Aura
~~~~~~~~~~~
Your next reply(ies) should therefore contain:
- Copy/pasted Fixlog.txt
- Copy/pasted RogueKiller clean log
- Copy/pasted AdwCleaner clean log