My first ticket is about a week old, the second one a few days.
The Portmaster devs have the attitude of, "spybot sucks, just uninstall it. Our program works with most antivirus, so you are the problem." (yes that's what they told me, that I'm the problem, not their software) That's not a legitimate answer imo.
I've uninstalled it for the time being, so I can have internet access. But would really like for these two programs to not break each other.