Thanks again for having a look at this. I can't say it enough that I do appreciate the help!
I wasn't going to touch the microsoft office, but School suggested that I put the new one on. So I uninstalled the one that I had. Downloaded the one from the School store, and installed Microsoft Office 10, per the directions from School.
Here is the MinitoolBox result & The DDS,
Thanks again. J Hawke
MiniToolBox by Farbar
Ran by debbi (administrator) on 08-06-2011 at 21:41:56
Microsoft Windows XP Service Pack 3 (X86)
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (06/08/2011 09:31:01 PM) (Source: Microsoft Office 14) (User: )
Description: EventType officelifeboathang, P1 mspub.exe, P2 14.0.5126.5000, P3 ntdll.dll, P4 5.1.2600.6055, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 officelifeboathang0, P10 officelifeboathang1.
Error: (06/08/2011 09:30:13 PM) (Source: Microsoft Office 14) (User: )
Description: EventType officelifeboathang, P1 mspub.exe, P2 14.0.5126.5000, P3 ntdll.dll, P4 5.1.2600.6055, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 officelifeboathang0, P10 officelifeboathang1.
Error: (06/08/2011 09:15:04 PM) (Source: Microsoft Office 14) (User: )
Description: EventType officelifeboathang, P1 winword.exe, P2 14.0.5123.5000, P3 ntdll.dll, P4 5.1.2600.6055, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 officelifeboathang0, P10 officelifeboathang1.
Error: (06/07/2011 10:39:05 AM) (Source: Application Error) (User: )
Description: Faulting application mbamgui.exe, version 1.51.0.38, faulting module mbamgui.exe, version 1.51.0.38, fault address 0x000113c7.
Processing media-specific event for [mbamgui.exe!ws!]
Error: (06/06/2011 10:30:39 PM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.
Error: (06/06/2011 10:22:59 PM) (Source: Application Hang) (User: )
Description: Fault bucket 1180947459.
Error: (06/06/2011 10:22:57 PM) (Source: Application Hang) (User: )
Description: Fault bucket 1180947459.
Error: (06/06/2011 10:22:56 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Error: (06/06/2011 10:22:54 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Error: (06/06/2011 10:21:29 PM) (Source: Application Error) (User: )
Description: Fault bucket -1987123611.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.
System errors:
=============
Error: (06/08/2011 09:38:02 PM) (Source: 0) (User: )
Description:
Error: (06/08/2011 09:38:02 PM) (Source: 0) (User: )
Description:
Error: (06/07/2011 08:01:05 PM) (Source: 0) (User: )
Description:
Error: (06/07/2011 08:01:05 PM) (Source: 0) (User: )
Description:
Error: (06/07/2011 06:15:28 PM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Error: (06/07/2011 06:15:12 PM) (Source: Service Control Manager) (User: )
Description: The iPod Service service terminated unexpectedly. It has done this 1 time(s).
Error: (06/07/2011 06:15:08 PM) (Source: Service Control Manager) (User: )
Description: The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).
Error: (06/07/2011 05:50:51 PM) (Source: 0) (User: )
Description:
Error: (06/07/2011 05:50:51 PM) (Source: 0) (User: )
Description:
Error: (06/07/2011 05:48:55 PM) (Source: Windows Update Agent) (User: )
Description: Installation Failure: Windows failed to install the following update with error 0x800706ba: Update for Microsoft OneNote 2010 (KB2493983), 32-Bit Edition.
Microsoft Office Sessions:
=========================
Error: (06/08/2011 09:31:01 PM) (Source: Microsoft Office 14)(User: )
Description: officelifeboathangmspub.exe14.0.5126.5000ntdll.dll5.1.2600.6055NILNILNILNILNILNIL
Error: (06/08/2011 09:30:13 PM) (Source: Microsoft Office 14)(User: )
Description: officelifeboathangmspub.exe14.0.5126.5000ntdll.dll5.1.2600.6055NILNILNILNILNILNIL
Error: (06/08/2011 09:15:04 PM) (Source: Microsoft Office 14)(User: )
Description: officelifeboathangwinword.exe14.0.5123.5000ntdll.dll5.1.2600.6055NILNILNILNILNILNIL
Error: (06/07/2011 10:39:05 AM) (Source: Application Error)(User: )
Description: mbamgui.exe1.51.0.38mbamgui.exe1.51.0.38000113c7
Error: (06/06/2011 10:30:39 PM) (Source: SecurityCenter)(User: )
Description:
Error: (06/06/2011 10:22:59 PM) (Source: Application Hang)(User: )
Description: 1180947459
Error: (06/06/2011 10:22:57 PM) (Source: Application Hang)(User: )
Description: 1180947459
Error: (06/06/2011 10:22:56 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000
Error: (06/06/2011 10:22:54 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000
Error: (06/06/2011 10:21:29 PM) (Source: Application Error)(User: )
Description: -1987123611
========================= End of Event log errors =========================
========================= Memory info: ====================================
Percentage of memory in use: 40%
Total physical RAM: 1501.9 MB
Available physical RAM: 901.11 MB
Total Pagefile: 2072.59 MB
Available Pagefile: 1594.55 MB
Total Virtual: 2047.88 MB
Available Virtual: 1995.76 MB
======================= Partitions: =======================================
1 Drive c: () (Fixed) (Total:74.46 GB) (Free:60.07 GB) NTFS
================= Users: ==================================================
User accounts for \\DEBBIHOME
-------------------------------------------------------------------------------
Administrator debbi Guest
HelpAssistant J SUPPORT_388945a0
TERRY
The command completed successfully.
================= End of Users ============================================
.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by debbi at 21:38:52 on 2011-06-08
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1502.939 [GMT -7:00]
.
AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.safer-networking.org/en/home/index.html
mSearch Bar = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} - hxxp://archives.gametap.com/static/cab_headless/GameTapWebPlayer.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1304568629125
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{01DB765E-FA8F-4D7E-87C2-B28840ECECB9} : DhcpNameServer = 192.168.0.1 205.171.3.25
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\docume~1\debbi\locals~1\applic~1\skype\shared\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2007-4-6 3456]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2011-5-31 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-5-31 136360]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2011-5-31 269480]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-5-31 61960]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-5-20 366640]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-5-20 22712]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-5-30 136176]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2009-12-18 20480]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2009-12-18 174720]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 PTDMBus;PANTECH USB Modem Composite Device Driver ;c:\windows\system32\drivers\PTDMBus.sys [2009-12-19 55056]
S3 PTDMMdm;PANTECH USB Modem Drivers ;c:\windows\system32\drivers\PTDMMdm.sys [2009-12-19 160912]
S3 PTDMVsp;PANTECH USB Modem Serial Port ;c:\windows\system32\drivers\PTDMVsp.sys [2009-12-19 160912]
S3 PTDMWFLT;PTDMWWAN Filter Driver;c:\windows\system32\drivers\PTDMWFLT.sys [2009-12-19 13456]
S3 PTDMWWAN;PANTECH USB Modem WWAN Driver;c:\windows\system32\drivers\PTDMWWAN.sys [2009-12-19 118800]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2011-6-2 27064]
S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2009-5-25 32408]
S4 iComment Upgrade Service;iComment Upgrade Service;"c:\program files\icomment 2.1.22\upgradeservice.exe" --> c:\program files\icomment 2.1.22\UpgradeService.exe [?]
.
=============== Created Last 30 ================
.
2011-06-09 03:45:51 -------- d-----w- c:\program files\iPod
2011-06-07 05:13:47 -------- d-----w- c:\program files\Microsoft Synchronization Services
2011-06-07 05:13:10 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
2011-06-07 05:13:10 -------- d-----w- c:\documents and settings\all users\Microsoft
2011-06-07 05:11:33 -------- d-----w- c:\program files\Microsoft Visual Studio 8
2011-06-07 05:09:14 -------- d-----w- c:\program files\Microsoft Analysis Services
2011-06-07 05:08:57 -------- d-----w- c:\windows\SHELLNEW
2011-06-07 04:49:25 -------- d-----w- c:\documents and settings\all users\application data\QB9 S.R.L
2011-06-07 04:48:53 -------- d-----w- c:\program files\Elements
2011-06-07 04:43:00 -------- d-----w- C:\Documents%20and%20Settings
2011-06-06 05:50:49 -------- d-----w- c:\program files\Windows Media Connect 2
2011-06-06 05:11:53 -------- d-----w- c:\documents and settings\debbi\local settings\application data\Microsoft Help
2011-06-06 02:44:42 -------- d-----w- C:\a4fe2c34c9ba0b5a226559b449
2011-06-06 02:35:32 -------- d-----w- c:\program files\Bonjour
2011-06-05 22:04:25 -------- d-----w- c:\windows\system32\XPSViewer
2011-06-05 22:03:59 89088 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
2011-06-05 22:03:45 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2011-06-05 22:03:45 597504 ------w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2011-06-05 22:03:45 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2011-06-05 22:03:45 575488 ------w- c:\windows\system32\xpsshhdr.dll
2011-06-05 22:03:45 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll
2011-06-05 22:03:45 1676288 ------w- c:\windows\system32\xpssvcs.dll
2011-06-05 22:03:45 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll
2011-06-05 22:03:45 117760 ------w- c:\windows\system32\prntvpt.dll
2011-06-05 22:03:44 -------- d-----w- C:\6572808a188b8148130407e4e5ac
2011-06-05 22:00:18 -------- d-----w- C:\85ba2023148503560a5ab84735ce
2011-06-05 22:00:14 -------- d-----w- C:\747bd071267b48e86f53c0edf4
2011-06-05 04:34:47 -------- d-----w- C:\Temp
2011-06-05 01:14:38 -------- d-----w- C:\downloads
2011-06-04 21:52:19 -------- d-----w- c:\program files\GameTap Web Player
2011-06-04 21:25:54 -------- d-----w- c:\documents and settings\debbi\application data\WinPatrol
2011-06-04 21:25:46 -------- d-----w- c:\program files\BillP Studios
2011-06-04 21:25:46 -------- d-----w- c:\documents and settings\all users\application data\InstallMate
2011-06-04 20:33:23 7680 ------w- c:\windows\system32\dllcache\iecompat.dll
2011-06-03 16:50:11 -------- d-sha-r- C:\cmdcons
2011-06-03 05:22:23 -------- d-----w- c:\documents and settings\debbi\local settings\application data\VS Revo Group
2011-06-03 05:22:18 27064 ----a-w- c:\windows\system32\drivers\revoflt.sys
2011-06-03 04:57:16 -------- d-----w- c:\program files\VS Revo Group
2011-06-01 03:52:19 -------- d-----w- c:\documents and settings\debbi\application data\Avira
2011-06-01 02:08:53 -------- d-----w- c:\documents and settings\all users\application data\Big Fish Games
2011-06-01 02:08:48 -------- d-----w- c:\program files\bfgclient
2011-06-01 02:08:30 -------- d-----w- c:\documents and settings\all users\application data\BigFishGamesCache
2011-06-01 01:05:59 61960 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-06-01 01:05:58 -------- d-----w- c:\program files\Avira
2011-06-01 01:05:58 -------- d-----w- c:\documents and settings\all users\application data\Avira
2011-05-31 19:24:46 274288 ----a-w- c:\windows\system32\mucltui.dll
2011-05-31 19:24:46 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2011-05-30 22:51:26 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-05-30 22:51:25 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-05-30 22:27:49 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software
2011-05-20 21:43:43 -------- d-----w- c:\documents and settings\debbi\application data\Malwarebytes
2011-05-20 21:43:38 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-20 21:43:38 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-20 21:43:35 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-20 21:43:35 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-16 01:04:44 -------- d-----w- c:\windows\system32\LogFiles
.
==================== Find3M ====================
.
2011-04-06 23:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 23:20:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 23:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 23:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-03-11 14:10:38 471552 ----a-w- c:\windows\apppatch\aclayers.dll
.
============= FINISH: 21:39:51.32 ===============
