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Thread: Malware Problem/ Spybot freezing

  1. #1
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    Default Malware Problem/ Spybot freezing

    Having trouble tonight. Ran a SSD scan and CoolWWWSearch.CameUp and CoolWWWSearch were detected and removed by Spybot. After that neither Spybot or AVG Anti Virus can complete a scan they get part way through and freeze up. Here's a Hijackthis Log file. Any help greatly appreciated.


    Logfile of HijackThis v1.99.1
    Scan saved at 2:07:02 AM, on 31/12/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Mixer.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Messenger\MSMSGS.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wdfmgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\WinRAR\WinRAR.exe
    C:\DOCUME~1\user\LOCALS~1\Temp\Rar$EX00.562\HijackThis.exe

    R3 - URLSearchHook: (no name) - {379AD9FF-69DC-D42C-52AA-1C1A47DF8A5A} - keybdll.dll (file missing)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [BoundRec] RtlFindVal.exe
    O4 - HKLM\..\Run: [Dest068] ERTYDF.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [UnSpyPC] "C:\Program Files\UnSpyPC\UnSpyPC.exe"
    O4 - HKCU\..\Run: [TForm1] defect08.exe
    O4 - HKCU\..\Run: [bnui] NukeSpan.exe
    O4 - HKCU\..\Run: [prgsys0984] mozilla-text.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1121733527333
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramewor...o.cab34246.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{EB5FD76D-C46B-4AFD-89AF-94D66D094F05}: NameServer = 85.255.116.174,85.255.112.181
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe


    Thanks
    Darren

  2. #2
    Emeritus
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    hi dahabsfan,
    first we will go out and grab a download,install, update but dont run it yet.. run hjt, then boot to safe mode to run everything....

    1. Download Ewido and install
    Ewido Security Suite. It is a free trial version of the program:

    http://www.ewido.net/en/download/

    2. Install ewido security suite
    3. Launch ewido, there should be an icon on your desktop double-click it.
    4. The program will now go to the main screen

    You will need to update ewido to the latest definition files.

    1. On the left hand side of the main screen click update
    2. Then click on Start Update

    The update will start and a progress bar will show the updates being installed.
    dont scan just yet until we are in safe mode

    while your out there, check for any updates to spybot and your antivirus app.
    ------------------------------------
    once thats done run hjt;

    scan with HJT, put a checkmark beside the items below, close all windows and click fix checked.

    R3 - URLSearchHook: (no name) - {379AD9FF-69DC-D42C-52AA-1C1A47DF8A5A} - keybdll.dll (file missing)

    O4 - HKLM\..\Run: [BoundRec] RtlFindVal.exe
    O4 - HKLM\..\Run: [Dest068] ERTYDF.exe
    O4 - HKCU\..\Run: [UnSpyPC] "C:\Program Files\UnSpyPC\UnSpyPC.exe"
    O4 - HKCU\..\Run: [TForm1] defect08.exe
    O4 - HKCU\..\Run: [bnui] NukeSpan.exe
    O4 - HKCU\..\Run: [prgsys0984] mozilla-text.exe
    ------------------------------------------
    now boot compuiter into safe mode. you reach safe mode by tapping the f8 key during a restart. chose the first option from the list: SAFE MODE
    once insafe mode run Ewido:

    1. Click on scanner
    2. Click on Complete System Scan and the scan will begin.
    3. NOTE: During some scans with ewido it is finding cases of false positives.**
    o You will need to step through the process of cleaning files one-by-one.
    o If ewido detects a file you KNOW to be legitimate, select none as the action.
    o DO NOT select "Perform action on all infections"
    o If you are unsure of any entry found select none for now.
    4. Once the scan has completed, there will be a button located on the bottom of the screen named Save report
    5. Click Save report.
    6. Save the report .txt file to your desktop.

    Now close ewido security suite--------
    -------------------------------------------------
    next run spybot and your antivirus software

    still in safe mode do this:

    Click Start>Run then type %temp%
    Hit OK. Delete all the files you can.

    click Start>Run then type %windir%\temp
    hit ok. delete all the files you can

    Empty your Temp folders. Go to Start > Run and type:cleanmgr. Windows will scan. When done check these 3 and press *ok* to remove:

    Temporary Files
    Temporary Internet Files
    Recycle Bin
    ---------------------------------------------
    reboot computer normally, rescan with hjt and post a new log.......

  3. #3
    Member of Team Spybot tashi's Avatar
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    dahabsfan, how is it going?
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  4. #4
    Member of Team Spybot tashi's Avatar
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    Due to lack of a response this topic will be archived.
    If you need it re-opened please pm me or one of the forum mods.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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