Zhelatin

[tashi]

Hi Benzmum.

Let's make it easier on you and your PC, go ahead and post a HJT log in the Malware Removal Forum

Give a link back to this topic and we will take a quick look.

[Benzmum]

I did an online scan for viruses with eTrust and got the following results:

Scan Results: Scan Completed. 130672 files scanned. No viruses found.
File Infection Status Path
- No Infections

I didn't scan for Spyware. I gather you have to do that separately. Also I didn't scan my recovery disk (D - is that ok?

What do you think?

...Just saw your suggestion re the Malware Removal Forum, Tashi. I'll do that.

[Benzmum]

Hi Tashi. I've posted in Malware Removal and there's a fellow named Jak3 telling me to run another online scan from a site I haven't heard of before. He's listed as a Security Expert, but I thought I should check with you first since he's not one of the "Team" as such. Can I go ahead with his suggestions? Don't want to offend him if he's totally legit.

[Zenobia]

I guess maybe you were looking at this,and not seeing Security Expert listed:

Malware Removal: only people with the following titles above their avatar may assist members.

Helper, Warrior, Expert, Developer, Team Spybot.

http://forums.spybot.info/showthread.php?t=288
But it's okay,Mr.Jak_3 is part of the group that can respond to your Hijackthis log and give you malware advice,as well as the ones with the titles above.You can see him posting often in the malware forum,as well,for added assurance.
http://forums.spybot.info/search.php?searchid=334754
I think maybe it was just forgotten to put Security Expert in the above post.

[Benzmum]

Thanks so much, Tashi. You're always a big help!

[md usa spybot fan]

Benzmum:

Additional information:

From the following list you will see that Mr_JAk3 moderator in the Malware Removal forum:

• View Forum Leaders

ps: That response came from Zenobia not tashi.

[Benzmum]

Oh, I'm sorry - thanks for pointing that out. I wasn't looking carefully enough obviously. Zenobia my apologies. I've very grateful for Team Spybot and everyone on it who takes the time to answer our questions.

[tashi]

I think maybe it was just forgotten to put Security Expert in the above post.

We also have an esteemed expert, could end up a long list so will leave it simple for now.

[Zenobia]

Zenobia my apologies

No problem.Good luck in malware removal.